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[Bug 1237296] Re: 168c:0036 [Acer Aspire E1-572] ath9k QCA9565/AR9565/QCWB335 Bluetooth works sporadic

 

Hi,

I've installed your newly built kernel and my bluetooth device is still
not working. I've also rebuilt btusb and ath3k modules with suggested
patch for my device identifier (0cf3:311f) which is missing from both
drivers, but it still gives me following output in dmesg:

[ 7121.317871] Bluetooth: Can't change to loading configuration err
[ 7121.317901] ath3k: probe of 2-1.4:1.0 failed with error -110
[ 7121.317951] usbcore: registered new interface driver ath3k

My device is reported by lspci as:

02:00.0 Network controller: Qualcomm Atheros QCA9565 / AR9565 Wireless
Network Adapter (rev 01)

and by lsusb as:

Bus 002 Device 005: ID 0cf3:311f Atheros Communications, Inc.

I'm currently running only linux (Mint 16) on the machine, but
originally it had  a pre-installed WIN8.

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https://bugs.launchpad.net/bugs/1237296

Title:
  168c:0036 [Acer Aspire E1-572] ath9k QCA9565/AR9565/QCWB335 Bluetooth
  works sporadic

Status in “linux” package in Ubuntu:
  Triaged
Status in “linux” source package in Saucy:
  Triaged
Status in “linux” source package in Trusty:
  Triaged

Bug description:
  Hello,

  I got myself a brand new Acer Aspire E1-572-54204G50Mnkk, because of
  the shine new Haswell hardware I choose to install Ubuntu 13.10 Beta
  2.

  This laptop uses a Atheros AR9565 802.11 b/g/n 1 × 1 WiFi + Bluetooth
  4.0 combination adapter, Wireless is working fine. But Bluetooth
  doesn't, it seems to be successfully deteced but I can't see any other
  Bluetooth devices and they can't see me too.

  Yours sincerly
  Joshua
  --- 
  ApportVersion: 2.12.4-0ubuntu1
  Architecture: amd64
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-10-12 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  Tags:  saucy
  Uname: Linux 3.12.0-031200rc4-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
  --- 
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  joshua     1348 F.... pulseaudio
   /dev/snd/controlC0:  joshua     1348 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-10-12 (8 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
  MachineType: Acer Aspire E1-572
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=287c8de2-616f-42ec-998d-1ac09ffb2d8a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 05/21/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd05/21/2013:svnAcer:pnAspireE1-572:pvrV2.04:rvnAcer:rnEA50_HW:rvrV2.04:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E1-572
  dmi.product.version: V2.04
  dmi.sys.vendor: Acer

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