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[Bug 1215922] Re: [Microsoft Surface Pro] hibernate/resume failure

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Launchpad Bug Tracker <1215922@xxxxxxxxxxxxxxxxxx>
Date: Mon, 17 Feb 2014 04:17:22 -0000
Reply-to: Bug 1215922 <1215922@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1215922

Title:
  [Microsoft Surface Pro] hibernate/resume failure

Status in “linux” package in Ubuntu:
  Expired

Bug description:
  Unable to hibernate test using sudo pm-hibernate.  Stuck screen off
  but still not off.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-3-generic 3.11.0-3.7~lp1212720v1
  ProcVersionSignature: Ubuntu 3.11.0-3.7-generic 3.11.0-rc6
  Uname: Linux 3.11.0-3-generic x86_64
  Annotation: This occured during a previous hibernate and prevented it from resuming properly.
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  thariman   1752 F.... pulseaudio
  Date: Fri Aug 23 20:10:03 2013
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: hibernate/resume
  HibernationDevice: RESUME=UUID=58fe7ee3-9d91-462f-99b4-c60406d124c9
  InstallationDate: Installed on 2013-08-23 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130822)
  InterpreterPath: /usr/bin/python3.3
  MachineType: Microsoft Corporation Surface with Windows 8 Pro
  MarkForUpload: True
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-3-generic.efi.signed root=UUID=76f78d09-0b4c-40cd-a12f-a36e4817e051 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-3-generic N/A
   linux-backports-modules-3.11.0-3-generic  N/A
   linux-firmware                            1.113
  SourcePackage: linux
  Title: [Microsoft Corporation Surface with Windows 8 Pro] hibernate/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 07/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.04.0350
  dmi.board.asset.tag: 0
  dmi.board.name: Surface with Windows 8 Pro
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: 1
  dmi.chassis.asset.tag: 0
  dmi.chassis.type: 17
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: 1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.04.0350:bd07/04/2013:svnMicrosoftCorporation:pnSurfacewithWindows8Pro:pvr1:rvnMicrosoftCorporation:rnSurfacewithWindows8Pro:rvr1:cvnMicrosoftCorporation:ct17:cvr1:
  dmi.product.name: Surface with Windows 8 Pro
  dmi.product.version: 1
  dmi.sys.vendor: Microsoft Corporation
  --- 
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  thariman   1786 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=58fe7ee3-9d91-462f-99b4-c60406d124c9
  InstallationDate: Installed on 2013-08-24 (2 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130822)
  MachineType: Microsoft Corporation Surface with Windows 8 Pro
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic root=UUID=37b9d484-211b-47ca-b9e7-fd1903f1e30a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-4-generic N/A
   linux-backports-modules-3.11.0-4-generic  N/A
   linux-firmware                            1.113
  Tags:  saucy
  Uname: Linux 3.11.0-4-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 07/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.04.0350
  dmi.board.asset.tag: 0
  dmi.board.name: Surface with Windows 8 Pro
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: 1
  dmi.chassis.asset.tag: 0
  dmi.chassis.type: 17
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: 1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.04.0350:bd07/04/2013:svnMicrosoftCorporation:pnSurfacewithWindows8Pro:pvr1:rvnMicrosoftCorporation:rnSurfacewithWindows8Pro:rvr1:cvnMicrosoftCorporation:ct17:cvr1:
  dmi.product.name: Surface with Windows 8 Pro
  dmi.product.version: 1
  dmi.sys.vendor: Microsoft Corporation
  --- 
  ApportVersion: 2.12.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  thariman   1787 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  HibernationDevice: RESUME=UUID=58fe7ee3-9d91-462f-99b4-c60406d124c9
  InstallationDate: Installed on 2013-08-27 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130827)
  MachineType: Microsoft Corporation Surface with Windows 8 Pro
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-4-generic.efi.signed root=UUID=0e136ed3-b677-4627-9174-e1188cc73166 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-4.9-generic 3.11.0-rc7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-4-generic N/A
   linux-backports-modules-3.11.0-4-generic  N/A
   linux-firmware                            1.113
  Tags:  saucy
  Uname: Linux 3.11.0-4-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 07/04/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1.04.0350
  dmi.board.asset.tag: 0
  dmi.board.name: Surface with Windows 8 Pro
  dmi.board.vendor: Microsoft Corporation
  dmi.board.version: 1
  dmi.chassis.asset.tag: 0
  dmi.chassis.type: 17
  dmi.chassis.vendor: Microsoft Corporation
  dmi.chassis.version: 1
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1.04.0350:bd07/04/2013:svnMicrosoftCorporation:pnSurfacewithWindows8Pro:pvr1:rvnMicrosoftCorporation:rnSurfacewithWindows8Pro:rvr1:cvnMicrosoftCorporation:ct17:cvr1:
  dmi.product.name: Surface with Windows 8 Pro
  dmi.product.version: 1
  dmi.sys.vendor: Microsoft Corporation

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References

[Bug 1215922] [NEW] [Microsoft Corporation Surface with Windows 8 Pro] hibernate/resume failure
From: Tony S. Hariman, 2013-08-23