kernel-packages team mailing list archive

[John Kim <johnkim.ubuntu@xxxxxxxxx>]

Thank you for taking the time to report this bug and helping to make
Ubuntu better. We need some more information from you before we can
start working on this bug.

Please include the information requested from the "Reporting Sound Bugs"
section of https://wiki.ubuntu.com/DebuggingSoundProblems as separate
attachments.

If you are using Karmic or later this information can be gathered for
you automatically using the command apport-collect -p alsa-base
BUGNUMBER where BUGNUMBER is the number of the bug you've reported.

** Tags added: kernel-sound

** Package changed: ubuntu => linux (Ubuntu)

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1261170

Title:
  Sound crashes on Ubuntu 13.10

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have installed Ubuntu 13.10 on my Lenovo IdeaPad U330p and I get
  random sound crashes. There is no sound what so ever from the speakers
  and testing sound from the GUI doesn't work even when the normal sound
  works. The crashes seem to happen after I restart the computer or when
  I wake it up from standby.

  Solving the problem may take more iterations of the following procedures:
  1) 
  sudo alsa reload

  or

  2)
  sudo apt-get remove --purge alsa-base pulseaudio
  sudo apt-get install alsa-base pulseaudio
  sudo alsa force-reload

  The methods for getting back sound have been taken from here: http://itsfoss.com/fix-sound-ubuntu-1304-quick-tip/
  The problem is that this appears to happen randomly when I start my computer, so doing the before-mentioned steps is not really that fun.

  Maybe helpful:

  1)sudo aplay -l

  **** List of PLAYBACK Hardware Devices ****
  card 0: MID [HDA Intel MID], device 3: HDMI 0 [HDMI 0]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: MID [HDA Intel MID], device 7: HDMI 1 [HDMI 1]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 0: MID [HDA Intel MID], device 8: HDMI 2 [HDMI 2]
    Subdevices: 1/1
    Subdevice #0: subdevice #0
  card 1: PCH [HDA Intel PCH], device 0: ALC283 Analog [ALC283 Analog]
    Subdevices: 1/1
    Subdevice #0: subdevice #0

  2) lsb_release -rd

  Description:	Ubuntu 13.10
  Release:	13.10

  All the best,
  Daniel.

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