kernel-packages team mailing list archive

[Uldis Kalniņš <1237296@xxxxxxxxxxxxxxxxxx>]

I can confirm same problem and solution - missing device id's and USB3 incompatibility (very sporadic working) for HP ProBook 450 G1.
Kernel id patch and custom compiled kernel with disabled USB3 completely resolves bluetooth problems.

Below - output with default kernel:

uname -a
Linux oskars-HP-ProBook-450-G1 3.11.0-17-generic #31-Ubuntu SMP Mon Feb 3 21:52:43 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux

lsusb -t
/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/6p, 5000M
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/14p, 480M
    |__ Port 7: Dev 2, If 0, Class=Video, Driver=uvcvideo, 480M
    |__ Port 7: Dev 2, If 1, Class=Video, Driver=uvcvideo, 480M
    |__ Port 12: Dev 3, If 0, Class=Wireless, Driver=btusb, 12M
    |__ Port 12: Dev 3, If 1, Class=Wireless, Driver=btusb, 12M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/8p, 480M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M

lsusb
Bus 003 Device 003: ID 0cf3:311f Atheros Communications, Inc. 

lspci -vvnn | grep Atheros
03:00.0 Network controller [0280]: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter [168c:0036] (rev 01)


Custom kernel is same as original kernel, except disabled USB3 and patched ath3k.ko and btusb.ko, compiled from https://github.com/Satius/mod_0cf3_311f source.

Unfortunately from tomorrow i'll be mostly unable to test any changes,
since that computer goes away in production.

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1237296

Title:
  168c:0036 [Acer Aspire E1-572] ath9k QCA9565/AR9565/QCWB335 Bluetooth
  works sporadic

Status in “linux” package in Ubuntu:
  Triaged
Status in “linux” source package in Saucy:
  Triaged
Status in “linux” source package in Trusty:
  Triaged

Bug description:
  Hello,

  I got myself a brand new Acer Aspire E1-572-54204G50Mnkk, because of
  the shine new Haswell hardware I choose to install Ubuntu 13.10 Beta
  2.

  This laptop uses a Atheros AR9565 802.11 b/g/n 1 × 1 WiFi + Bluetooth
  4.0 combination adapter, Wireless is working fine. But Bluetooth
  doesn't, it seems to be successfully deteced but I can't see any other
  Bluetooth devices and they can't see me too.

  Yours sincerly
  Joshua
  --- 
  ApportVersion: 2.12.4-0ubuntu1
  Architecture: amd64
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-10-12 (0 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  Tags:  saucy
  Uname: Linux 3.12.0-031200rc4-generic x86_64
  UnreportableReason: The running kernel is not an Ubuntu kernel
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
  --- 
  ApportVersion: 2.12.5-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  joshua     1348 F.... pulseaudio
   /dev/snd/controlC0:  joshua     1348 F.... pulseaudio
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-10-12 (8 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Beta amd64 (20130925.1)
  MachineType: Acer Aspire E1-572
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=de_DE
   TERM=xterm
   PATH=(custom, no user)
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-12-generic.efi.signed root=UUID=287c8de2-616f-42ec-998d-1ac09ffb2d8a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-12.19-generic 3.11.3
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-12-generic N/A
   linux-backports-modules-3.11.0-12-generic  N/A
   linux-firmware                             1.116
  Tags:  saucy
  Uname: Linux 3.11.0-12-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 05/21/2013
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: EA50_HW
  dmi.board.vendor: Acer
  dmi.board.version: V2.04
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.04:bd05/21/2013:svnAcer:pnAspireE1-572:pvrV2.04:rvnAcer:rnEA50_HW:rvrV2.04:cvnAcer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire E1-572
  dmi.product.version: V2.04
  dmi.sys.vendor: Acer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1237296/+subscriptions