← Back to team overview

kernel-packages team mailing list archive

[Bug 1283741] Re: BUG: unable to handle kernel NULL pointer dereference at (null)

 

Terry Relph-Knight, thank you for reporting this bug and helping make
Ubuntu better. Could you please provide the full computer model as noted
on the sticker (ex. XPS M1530)?

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1283741

Title:
  BUG: unable to handle kernel NULL pointer dereference at
  (null)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  On boot Ubuntu 14.04 does not always initialise the keyboard or mouse
  correctly. So a logon password cannot be entered. Sometimes if the
  mouse pad is working it is possible to switch to the guest account and
  then back to a user account to get the keyboard working. Sometimes
  after that the mousepad stops working.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-11-generic 3.13.0-11.31
  ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
  Uname: Linux 3.13.0-11-generic x86_64
  Annotation: Your system might become unstable now and might need to be restarted.
  ApportVersion: 2.13.2-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lightdm    1470 F.... pulseaudio
                        terry      2094 F.... pulseaudio
   /dev/snd/controlC1:  lightdm    1470 F.... pulseaudio
                        terry      2094 F.... pulseaudio
  Date: Sat Feb 22 04:02:18 2014
  DuplicateSignature: BUG: unable to handle kernel NULL pointer dereference at           (null) RIP: 0010:location  [<          (null)>]           (null)
  Failure: oops
  HibernationDevice: RESUME=UUID=f92e41d7-fced-4671-90a1-863549fc5dd6
  InstallationDate: Installed on 2013-10-17 (128 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. MXC062
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic root=UUID=4452a452-61fa-46fd-8b59-59c990e902b2 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu4
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: BUG: unable to handle kernel NULL pointer dereference at           (null)
  UpgradeStatus: Upgraded to trusty on 2014-01-25 (29 days ago)
  dmi.bios.date: 04/02/2007
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0RT486
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd04/02/2007:svnDellInc.:pnMXC062:pvr:rvnDellInc.:rn0RT486:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: MXC062
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1283741/+subscriptions


References