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Message #46397
[Bug 1283589] Re: [Samsung NP530U3C-A01] LID close, AC, and battery status events not produced anymore
> Many thanks juanmanuel for identifying the cause for this long running
issue and for working diligently to find the fix.
You're welcome, it fills me with joy reading all this good feedback!!
--
Juan Manuel Cabo
http://zenstep.com.ar/samsung-linux
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https://bugs.launchpad.net/bugs/1283589
Title:
[Samsung NP530U3C-A01] LID close, AC, and battery status events not
produced anymore
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
On my Samsung Series 5 NP530U3C-A01 the LID close, AC, and battery
status events not produced anymore. The situation is the same (tested
with trusty-desktop-amd64.iso 2014-02-22). I created a blog post where
I can put all the information related to this bug here:
http://zenstep.com.ar/samsung-linux/
In summary, after a suspend sleep with many events (8 plug/unplug, or
battery dropping or increasing about 16%, maybe less), the Embedded
Controller accumulates those events and stops producing GPE 0x17.
Neither Windows nor Linux query those accumulated events, because the
EC doesn't produce GPE 0x17 anymore. The issue persists between
restarts and shutdowns, and even after re-suspending/re-resuming.
Hitting the reset button through the hole in the back fixes the
problem temporarily. That is, until the next unlucky suspend.
IMPORTANT: if the laptop is never ever suspended, the issue never
comes back.
To force the issue to happen, you can either:
1) Sleep the computer in linux (by closing the lid or any other means).
2) Unplug from the wall, plug, unplug, plug, unplug, plug, unplug, plug (8 actions or more).
3) Resume from sleep. You'll note that the battery icon is fixed, and unplugging or plugging doesn't update battery status anymore. Also note that the ability to suspend by closing the LID is lost.
OR:
1) echo disable > /sys/firmware/acpi/interrupts/gpe17
2) plug, unplug, plug, unplug, plug, unplug, plug, unplug (8 actions)
3) echo enable > /sys/firmware/acpi/interrupts/gpe17
WORKAROUND: Turn off the computer, unplug it, hit the reset button in
the back of the laptop, and then plug it again.
WORKAROUND (kernel patch 1):
https://bugzilla.kernel.org/show_bug.cgi?id=44161#c133
BETTER WORKAROUND (kernel patch 2):
https://bugzilla.kernel.org/show_bug.cgi?id=44161#c149
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-11-generic 3.13.0-11.31
ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
Uname: Linux 3.13.0-11-generic x86_64
ApportVersion: 2.13.2-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 2546 F.... pulseaudio
CasperVersion: 1.337
Date: Sat Feb 22 22:57:34 2014
LiveMediaBuild: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140222)
MachineType: SAMSUNG ELECTRONICS CO., LTD. 530U3C/530U4C
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: initrd=/casper/initrd.lz file=/cdrom/preseed/hostname.seed boot=casper quiet splash -- BOOT_IMAGE=/casper/vmlinuz.efi
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-11-generic N/A
linux-backports-modules-3.13.0-11-generic N/A
linux-firmware 1.125
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/15/2013
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: P14AAJ
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: SAMSUNG_NP1234567890
dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.board.version: FAB1
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
dmi.chassis.version: 0.1
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP14AAJ:bd04/15/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pn530U3C/530U4C:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnSAMSUNG_NP1234567890:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
dmi.product.name: 530U3C/530U4C
dmi.product.version: 0.1
dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
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References