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[Bug 1283573] Re: [TOSHIBA Satellite L640] suspend/resume failure

 

Warwick Stubbs, thank you for reporting this and helping make Ubuntu better. As per http://www.mytoshiba.com.au/support/computers/satellite/l640/psk0ga-01h003/download?os=24 an update to your BIOS is available (2.70). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-2.70

** Summary changed:

- [TOSHIBA Satellite L640] suspend/resume failure
+ [Toshiba Satellite L640] suspend/resume failure

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https://bugs.launchpad.net/bugs/1283573

Title:
  [Toshiba Satellite L640] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The information that comes up in this error is that my Ubuntu version
  is 14, but the details panel in settings states 13.10 which is the
  version that I installed from a burnt disc. I don't know if that
  matters or not, but its interesting anyway.

  This error is qute regular and was happening from a forced shutdown,
  and then it wasn't happening at all. This morning's error has happened
  after a normal shutdown.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-5-generic 3.13.0-5.20
  ProcVersionSignature: Ubuntu 3.13.0-5.20-generic 3.13.0
  Uname: Linux 3.13.0-5-generic i686
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.2-0ubuntu2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  warstub    1521 F.... pulseaudio
  Date: Tue Feb 18 13:14:33 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=bac94a8e-4f6f-4163-8bef-946c4ddbff5d
  InstallationDate: Installed on 2014-01-03 (50 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20131205)
  InterpreterPath: /usr/bin/python3.3
  Lsusb:
   Bus 002 Device 003: ID 04f2:b1d6 Chicony Electronics Co., Ltd CNF9055 Toshiba Webcam
   Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: TOSHIBA Satellite L640
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-5-generic root=UUID=99a6c07f-a5b1-4f55-a77d-b05b654d73f0 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-5-generic N/A
   linux-backports-modules-3.13.0-5-generic  N/A
   linux-firmware                            1.122
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: [TOSHIBA Satellite L640] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 06/03/2010
  dmi.bios.vendor: INSYDE
  dmi.bios.version: 1.40
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Base Board Product Name
  dmi.board.vendor: Intel Corp.
  dmi.board.version: Base Board Version
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: OEM Chassis Manufacturer
  dmi.chassis.version: OEM Chassis Version
  dmi.modalias: dmi:bvnINSYDE:bvr1.40:bd06/03/2010:svnTOSHIBA:pnSatelliteL640:pvrPSK0GA-01H003:rvnIntelCorp.:rnBaseBoardProductName:rvrBaseBoardVersion:cvnOEMChassisManufacturer:ct10:cvrOEMChassisVersion:
  dmi.product.name: Satellite L640
  dmi.product.version: PSK0GA-01H003
  dmi.sys.vendor: TOSHIBA

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