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Re: [Bug 1283741] Re: BUG: unable to handle kernel NULL pointer dereference at (null)

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Terry Relph-Knight <1283741@xxxxxxxxxxxxxxxxxx>
Date: Tue, 25 Feb 2014 13:39:46 -0000
Reply-to: Bug 1283741 <1283741@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
Christopher,

This is the first time I have ever seen this problem with any version of 
Ubuntu on the DELL XPS M1210.

Previously versions up to and including Ubuntu 13.10 worked just fine.
Perhaps I should say that I did not perform a clean install. I used the 
Software Updater to 'upgrade' to 14.04 while it was still in alpha.

T

On 25/02/14 08:58, Christopher M. Penalver wrote:
> Terry Relph-Knight, did this problem not occur in a release prior to
> Trusty?
>
> ** Description changed:
>
> - On boot Ubuntu 14.04 does not always initialise the keyboard or mouse
> - correctly. So a logon password cannot be entered. Sometimes if the mouse
> - pad is working it is possible to switch to the guest account and then
> - back to a user account to get the keyboard working. Sometimes after that
> - the mousepad stops working.
> + With my Dell XPS M1210 Model PP11S, on boot Ubuntu 14.04 does not always
> + initialise the keyboard or mouse correctly. So a logon password cannot
> + be entered. Sometimes if the mouse pad is working it is possible to
> + switch to the guest account and then back to a user account to get the
> + keyboard working. Sometimes after that the mousepad stops working.
>    
>    ProblemType: KernelOops
>    DistroRelease: Ubuntu 14.04
>    Package: linux-image-3.13.0-11-generic 3.13.0-11.31
>    ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
>    Uname: Linux 3.13.0-11-generic x86_64
>    Annotation: Your system might become unstable now and might need to be restarted.
>    ApportVersion: 2.13.2-0ubuntu5
>    Architecture: amd64
>    AudioDevicesInUse:
> -  USER        PID ACCESS COMMAND
> -  /dev/snd/controlC0:  lightdm    1470 F.... pulseaudio
> -                       terry      2094 F.... pulseaudio
> -  /dev/snd/controlC1:  lightdm    1470 F.... pulseaudio
> -                       terry      2094 F.... pulseaudio
> +  USER        PID ACCESS COMMAND
> +  /dev/snd/controlC0:  lightdm    1470 F.... pulseaudio
> +                       terry      2094 F.... pulseaudio
> +  /dev/snd/controlC1:  lightdm    1470 F.... pulseaudio
> +                       terry      2094 F.... pulseaudio
>    Date: Sat Feb 22 04:02:18 2014
>    DuplicateSignature: BUG: unable to handle kernel NULL pointer dereference at           (null) RIP: 0010:location  [<          (null)>]           (null)
>    Failure: oops
>    HibernationDevice: RESUME=UUID=f92e41d7-fced-4671-90a1-863549fc5dd6
>    InstallationDate: Installed on 2013-10-17 (128 days ago)
>    InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
>    MachineType: Dell Inc. MXC062
>    ProcFB: 0 inteldrmfb
>    ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic root=UUID=4452a452-61fa-46fd-8b59-59c990e902b2 ro quiet splash vt.handoff=7
>    PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
>    RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu4
>    RfKill:
> -  0: phy0: Wireless LAN
> -  	Soft blocked: no
> -  	Hard blocked: no
> +  0: phy0: Wireless LAN
> +   Soft blocked: no
> +   Hard blocked: no
>    SourcePackage: linux
>    Title: BUG: unable to handle kernel NULL pointer dereference at           (null)
>    UpgradeStatus: Upgraded to trusty on 2014-01-25 (29 days ago)
>    dmi.bios.date: 04/02/2007
>    dmi.bios.vendor: Dell Inc.
>    dmi.bios.version: A07
>    dmi.board.name: 0RT486
>    dmi.board.vendor: Dell Inc.
>    dmi.chassis.type: 8
>    dmi.chassis.vendor: Dell Inc.
>    dmi.modalias: dmi:bvnDellInc.:bvrA07:bd04/02/2007:svnDellInc.:pnMXC062:pvr:rvnDellInc.:rn0RT486:rvr:cvnDellInc.:ct8:cvr:
>    dmi.product.name: MXC062
>    dmi.sys.vendor: Dell Inc.
>
> ** Tags added: bios-outdated-a08
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1283741

Title:
  BUG: unable to handle kernel NULL pointer dereference at
  (null)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  With my Dell XPS M1210 Model PP11S, on boot Ubuntu 14.04 does not
  always initialise the keyboard or mouse correctly. So a logon password
  cannot be entered. Sometimes if the mouse pad is working it is
  possible to switch to the guest account and then back to a user
  account to get the keyboard working. Sometimes after that the mousepad
  stops working.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-11-generic 3.13.0-11.31
  ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
  Uname: Linux 3.13.0-11-generic x86_64
  Annotation: Your system might become unstable now and might need to be restarted.
  ApportVersion: 2.13.2-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lightdm    1470 F.... pulseaudio
                        terry      2094 F.... pulseaudio
   /dev/snd/controlC1:  lightdm    1470 F.... pulseaudio
                        terry      2094 F.... pulseaudio
  Date: Sat Feb 22 04:02:18 2014
  DuplicateSignature: BUG: unable to handle kernel NULL pointer dereference at           (null) RIP: 0010:location  [<          (null)>]           (null)
  Failure: oops
  HibernationDevice: RESUME=UUID=f92e41d7-fced-4671-90a1-863549fc5dd6
  InstallationDate: Installed on 2013-10-17 (128 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. MXC062
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic root=UUID=4452a452-61fa-46fd-8b59-59c990e902b2 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu4
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  Title: BUG: unable to handle kernel NULL pointer dereference at           (null)
  UpgradeStatus: Upgraded to trusty on 2014-01-25 (29 days ago)
  dmi.bios.date: 04/02/2007
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0RT486
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd04/02/2007:svnDellInc.:pnMXC062:pvr:rvnDellInc.:rn0RT486:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: MXC062
  dmi.sys.vendor: Dell Inc.

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References

[Bug 1283741] [NEW] BUG: unable to handle kernel NULL pointer dereference at (null)
From: Terry Relph-Knight, 2014-02-23
[Bug 1283741] Re: BUG: unable to handle kernel NULL pointer dereference at (null)
From: Christopher M. Penalver, 2014-02-25