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Message #46956
[Bug 1283741] Re: [Dell XPS M1210] BUG: unable to handle kernel NULL pointer dereference at (null)
Terry Relph-Knight, as per http://www.dell.com/support/drivers/us/en/19/Product/xps-m1210 an update to your BIOS is available (A08). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Summary changed:
- BUG: unable to handle kernel NULL pointer dereference at (null)
+ [Dell XPS M1210] BUG: unable to handle kernel NULL pointer dereference at (null)
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https://bugs.launchpad.net/bugs/1283741
Title:
[Dell XPS M1210] BUG: unable to handle kernel NULL pointer dereference
at (null)
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
With my Dell XPS M1210 Model PP11S, on boot Ubuntu 14.04 does not
always initialise the keyboard or mouse correctly. So a logon password
cannot be entered. Sometimes if the mouse pad is working it is
possible to switch to the guest account and then back to a user
account to get the keyboard working. Sometimes after that the mousepad
stops working.
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-11-generic 3.13.0-11.31
ProcVersionSignature: Ubuntu 3.13.0-11.31-generic 3.13.3
Uname: Linux 3.13.0-11-generic x86_64
Annotation: Your system might become unstable now and might need to be restarted.
ApportVersion: 2.13.2-0ubuntu5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lightdm 1470 F.... pulseaudio
terry 2094 F.... pulseaudio
/dev/snd/controlC1: lightdm 1470 F.... pulseaudio
terry 2094 F.... pulseaudio
Date: Sat Feb 22 04:02:18 2014
DuplicateSignature: BUG: unable to handle kernel NULL pointer dereference at (null) RIP: 0010:location [< (null)>] (null)
Failure: oops
HibernationDevice: RESUME=UUID=f92e41d7-fced-4671-90a1-863549fc5dd6
InstallationDate: Installed on 2013-10-17 (128 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Dell Inc. MXC062
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-11-generic root=UUID=4452a452-61fa-46fd-8b59-59c990e902b2 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu4
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
Title: BUG: unable to handle kernel NULL pointer dereference at (null)
UpgradeStatus: Upgraded to trusty on 2014-01-25 (29 days ago)
dmi.bios.date: 04/02/2007
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0RT486
dmi.board.vendor: Dell Inc.
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd04/02/2007:svnDellInc.:pnMXC062:pvr:rvnDellInc.:rn0RT486:rvr:cvnDellInc.:ct8:cvr:
dmi.product.name: MXC062
dmi.sys.vendor: Dell Inc.
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