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[Bug 1286230] Re: Wired Ethernet connection does not reactivate following System Resume from Sleep

 

Nicholas McCurdy, thank you for reporting this and helping make Ubuntu
better. In order to test out potential user-space issue (ex. network-
manager) could you please test for this in Trusty via
http://cdimage.ubuntu.com/daily-live/current/ ? If reproducible, please
just make a comment to this.

** Tags removed: kernel-bug-exists-upstream kernel-bug-exists-upstream-3.11.10 kernel-bug-exists-upstream-3.13.5
** Tags added: needs-full-computer-model needs-upstream-testing

** Summary changed:

- Wired Ethernet connection does not reactivate following System Resume from Sleep
+ 14e4:1713 [HP Compaq 6715s Notebook PC] Ethernet connection does not reactivate following Resume from Sleep

** Tags removed: needs-full-computer-model

** Description changed:

- Waking from Sleep, Wireless Connections resume without delay, but Wired
- Ethernet connection does not reactivate unless forced by command or by
- rebooting the system.
+ Waking from Sleep, Wireless Connections resume without delay, but the Ethernet connection does not reactivate unless forced by command or by rebooting the system.
+ the interface (very) occasionally resumes properly, but the reported condition occurs >80% of the time with current Ubuntu Release amd64 kernel. Re-plugging the network cable has no apparent effect.
  
- Re-plugging the network cable has no apparent effect.
- 
- Temporarily restore all network connections (until next Sleep):
+ WORKAROUND: Restore all network connections until next Sleep:
  sudo service network-manager restart
- 
- The interface (very) occasionally resumes properly, but the reported
- condition occurs >80% of the time with current Ubuntu Release amd64
- kernel.
- 
- This condition appears to be similar to the following bug, though there is no mention of Wireless in that bug report:
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1242679
- 
- 
- Command Outputs:
- nmccurdy@gc-hpcompaqLaptop:~$ lspci | grep Broadcom
- 10:00.0 Ethernet controller: Broadcom Corporation NetLink BCM5906M Fast Ethernet PCI Express (rev 02)
- 30:00.0 Network controller: Broadcom Corporation BCM4311 802.11a/b/g (rev 02)
- 
- nmccurdy@gc-hpcompaqLaptop:~$ echo `uname -a`
- Linux gc-hpcompaqLaptop 3.11.0-17-generic #31-Ubuntu SMP Mon Feb 3 21:52:43 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
  
  nmccurdy@gc-hpcompaqLaptop:~$ apt-cache policy network-manager
  network-manager:
-   Installed: 0.9.8.0-0ubuntu22
-   Candidate: 0.9.8.0-0ubuntu22
-   Version table:
-  *** 0.9.8.0-0ubuntu22 0
-         500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages
-         100 /var/lib/dpkg/status
- 
- nmccurdy@gc-hpcompaqLaptop:~$ lsb_release -rd
- Description:	Ubuntu 13.10
- Release:	13.10
- 
+   Installed: 0.9.8.0-0ubuntu22
+   Candidate: 0.9.8.0-0ubuntu22
+   Version table:
+  *** 0.9.8.0-0ubuntu22 0
+         500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages
+         100 /var/lib/dpkg/status
  
  Solution attempted to force wake of network-manager (Failed):
  Creating file: /etc/pm/sleep.d/network-manager-restart
  With contents:
  ###################  Start
  #!/bin/sh
  
  # This script gets NetworkManager out of suspend.
  case $1 in
-      suspend|suspend_hybrid|hibernate)
-     # No need to do anything here.
-         ;;
-      resume|thaw)
-     nmcli nm sleep false
-         ;;
+      suspend|suspend_hybrid|hibernate)
+     # No need to do anything here.
+         ;;
+      resume|thaw)
+     nmcli nm sleep false
+         ;;
  esac
  ################### End
- This solution was suggested in another thread, though it proved unreliable and ineffective.  Removed from the system prior to retesting and filing this report.
  
  Mainline Kernels also tested:
  3.11.10-03111004 : Condition Exists
  3.13.5-031305 : Condition Exists
  3.14.0-031400rc4 : Inconclusive. System Too Unstable to Verify.  Indicator Applet appears to show correct Icon, but System Crashes during final stages of waking process.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-17-generic 3.11.0-17.31
  ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
  Uname: Linux 3.11.0-17-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  nmccurdy   2362 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  nmccurdy   2362 F.... pulseaudio
  Date: Fri Feb 28 17:03:01 2014
  HibernationDevice: RESUME=UUID=bfdf28bd-0398-4c14-b34f-938ed08d040b
  InstallationDate: Installed on 2014-01-14 (44 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Hewlett-Packard HP Compaq 6715s (KE061ET#ABD)
  MarkForUpload: True
  PccardctlIdent:
-  Socket 0:
-    no product info available
+  Socket 0:
+    no product info available
  PccardctlStatus:
-  Socket 0:
-    no card
+  Socket 0:
+    no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-17-generic root=UUID=816b1999-49d9-4918-8e6b-35e9a4dfe229 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.11.0-17-generic N/A
-  linux-backports-modules-3.11.0-17-generic  N/A
-  linux-firmware                             1.116.2
+  linux-restricted-modules-3.11.0-17-generic N/A
+  linux-backports-modules-3.11.0-17-generic  N/A
+  linux-firmware                             1.116.2
  RfKill:
-  0: phy0: Wireless LAN
-  	Soft blocked: no
-  	Hard blocked: no
+  0: phy0: Wireless LAN
+   Soft blocked: no
+   Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/04/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68YTT Ver. F.0B
  dmi.board.name: 30C2
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 71.2D
  dmi.chassis.asset.tag: CNU8291MPN
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.0B:bd03/04/2008:svnHewlett-Packard:pnHPCompaq6715s(KE061ET#ABD):pvrF.0B:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.2D:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq 6715s (KE061ET#ABD)
  dmi.product.version: F.0B
  dmi.sys.vendor: Hewlett-Packard

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Tags added: regression-potential

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https://bugs.launchpad.net/bugs/1286230

Title:
  14e4:1713 [HP Compaq 6715s Notebook PC] Ethernet connection does not
  reactivate following Resume from Sleep

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Waking from Sleep, Wireless Connections resume without delay, but the Ethernet connection does not reactivate unless forced by command or by rebooting the system.
  the interface (very) occasionally resumes properly, but the reported condition occurs >80% of the time with current Ubuntu Release amd64 kernel. Re-plugging the network cable has no apparent effect.

  WORKAROUND: Restore all network connections until next Sleep:
  sudo service network-manager restart

  nmccurdy@gc-hpcompaqLaptop:~$ apt-cache policy network-manager
  network-manager:
    Installed: 0.9.8.0-0ubuntu22
    Candidate: 0.9.8.0-0ubuntu22
    Version table:
   *** 0.9.8.0-0ubuntu22 0
          500 http://de.archive.ubuntu.com/ubuntu/ saucy/main amd64 Packages
          100 /var/lib/dpkg/status

  Solution attempted to force wake of network-manager (Failed):
  Creating file: /etc/pm/sleep.d/network-manager-restart
  With contents:
  ###################  Start
  #!/bin/sh

  # This script gets NetworkManager out of suspend.
  case $1 in
       suspend|suspend_hybrid|hibernate)
      # No need to do anything here.
          ;;
       resume|thaw)
      nmcli nm sleep false
          ;;
  esac
  ################### End

  Mainline Kernels also tested:
  3.11.10-03111004 : Condition Exists
  3.13.5-031305 : Condition Exists
  3.14.0-031400rc4 : Inconclusive. System Too Unstable to Verify.  Indicator Applet appears to show correct Icon, but System Crashes during final stages of waking process.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-17-generic 3.11.0-17.31
  ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
  Uname: Linux 3.11.0-17-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  nmccurdy   2362 F.... pulseaudio
  Date: Fri Feb 28 17:03:01 2014
  HibernationDevice: RESUME=UUID=bfdf28bd-0398-4c14-b34f-938ed08d040b
  InstallationDate: Installed on 2014-01-14 (44 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Hewlett-Packard HP Compaq 6715s (KE061ET#ABD)
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-17-generic root=UUID=816b1999-49d9-4918-8e6b-35e9a4dfe229 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-17-generic N/A
   linux-backports-modules-3.11.0-17-generic  N/A
   linux-firmware                             1.116.2
  RfKill:
   0: phy0: Wireless LAN
    Soft blocked: no
    Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 03/04/2008
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 68YTT Ver. F.0B
  dmi.board.name: 30C2
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 71.2D
  dmi.chassis.asset.tag: CNU8291MPN
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr68YTTVer.F.0B:bd03/04/2008:svnHewlett-Packard:pnHPCompaq6715s(KE061ET#ABD):pvrF.0B:rvnHewlett-Packard:rn30C2:rvrKBCVersion71.2D:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP Compaq 6715s (KE061ET#ABD)
  dmi.product.version: F.0B
  dmi.sys.vendor: Hewlett-Packard

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References