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Message #47356
[Bug 1285961] Re: Bluetooth disabled until reloading btusb module
Mike Doherty, as per http://support.toshiba.ca/support/isg/center/en/index.asp?s1=Notebook&s2=Tecra&s3=R700&s4=PT318C-00F001 an update to your BIOS is available (2.20). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Description changed:
When I boot my machine, the bluetooth indicator isn't present. The
bluetooth section of the system control panel shows that bluetooth is
off, and "bluetooth is disabled". But flipping the switch to "on"
doesn't actually turn on bluetooth -- the switch in the GUI gets flipped
to on, but bluetooth never actually comes up. If I navigate away and re-
open the bluetooth control panel, the switch will be back to "off".
Still, `rfkill list bluetooth` lists two devices:
-
- mike@charron:~
- $ rfkill list bluetooth
+ rfkill list bluetooth
0: Toshiba Bluetooth: Bluetooth
- Soft blocked: no
- Hard blocked: no
+ Soft blocked: no
+ Hard blocked: no
1: hci0: Bluetooth
- Soft blocked: no
- Hard blocked: no
+ Soft blocked: no
+ Hard blocked: no
And hciconfig lists a device, marked "DOWN":
-
- mike@charron:~
- $ hciconfig
+ hciconfig
hci0: Type: BR/EDR Bus: USB
- BD Address: 00:00:00:00:00:00 ACL MTU: 0:0 SCO MTU: 0:0
- DOWN
- RX bytes:34 acl:0 sco:0 events:3 errors:0
- TX bytes:12 acl:0 sco:0 commands:4 errors:0
+ BD Address: 00:00:00:00:00:00 ACL MTU: 0:0 SCO MTU: 0:0
+ DOWN
+ RX bytes:34 acl:0 sco:0 events:3 errors:0
+ TX bytes:12 acl:0 sco:0 commands:4 errors:0
I can ask hciconfig to bring it up:
-
- mike@charron:~
- $ hciconfig up hci0
+ hciconfig up hci0
Warning: unknown command - "hci0"
hci0: Type: BR/EDR Bus: USB
- BD Address: 00:00:00:00:00:00 ACL MTU: 0:0 SCO MTU: 0:0
- DOWN
- RX bytes:34 acl:0 sco:0 events:3 errors:0
- TX bytes:12 acl:0 sco:0 commands:4 errors:0
+ BD Address: 00:00:00:00:00:00 ACL MTU: 0:0 SCO MTU: 0:0
+ DOWN
+ RX bytes:34 acl:0 sco:0 events:3 errors:0
+ TX bytes:12 acl:0 sco:0 commands:4 errors:0
-
- mike@charron:~
- $ sudo hciconfig hci0 up
- [sudo] password for mike:
+ sudo hciconfig hci0 up
+ [sudo] password for mike:
[0]
- mike@charron:~
- $ hciconfig
+ hciconfig
hci0: Type: BR/EDR Bus: USB
- BD Address: E8:39:DF:37:2B:72 ACL MTU: 1021:8 SCO MTU: 64:1
- UP RUNNING
- RX bytes:530 acl:0 sco:0 events:24 errors:0
- TX bytes:335 acl:0 sco:0 commands:24 errors:0
+ BD Address: E8:39:DF:37:2B:72 ACL MTU: 1021:8 SCO MTU: 64:1
+ UP RUNNING
+ RX bytes:530 acl:0 sco:0 events:24 errors:0
+ TX bytes:335 acl:0 sco:0 commands:24 errors:0
But neither the bluetooth indicator nor the bluetooth control panel
reflect that bluetooth is up.
- To get them to work, I run `sudo rmmod btusb && sudo modprobe btusb &&
- rfkill unblock bluetooth`, which causes the bluetooth indicator to be
- displayed, and the bluetooth control panel to function normally. Having
- to reload the bluetooth kernel module seems like a bug.
+ WORKAROUND: sudo rmmod btusb && sudo modprobe btusb && rfkill unblock bluetooth
+ which causes the bluetooth indicator to be displayed, and the bluetooth control panel to function normally.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-17-generic 3.11.0-17.31
ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
Uname: Linux 3.11.0-17-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: mike 4617 F.... pulseaudio
- /dev/snd/controlC0: mike 4617 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: mike 4617 F.... pulseaudio
+ /dev/snd/controlC0: mike 4617 F.... pulseaudio
Date: Thu Feb 27 23:12:44 2014
HibernationDevice: RESUME=UUID=f989c947-43a9-46bf-9966-d1defa7837e3
InstallationDate: Installed on 2013-01-12 (411 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: TOSHIBA TECRA R700
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-17-generic root=/dev/mapper/ubuntu-root ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.11.0-17-generic N/A
- linux-backports-modules-3.11.0-17-generic N/A
- linux-firmware 1.116.2
+ linux-restricted-modules-3.11.0-17-generic N/A
+ linux-backports-modules-3.11.0-17-generic N/A
+ linux-firmware 1.116.2
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-10-23 (127 days ago)
dmi.bios.date: 08/26/2010
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.50
dmi.board.asset.tag: 0000000000
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.50:bd08/26/2010:svnTOSHIBA:pnTECRAR700:pvrPT318C-00F001:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: TECRA R700
dmi.product.version: PT318C-00F001
dmi.sys.vendor: TOSHIBA
** Tags added: bios-outdated-2.20
** Tags added: kernel-bug-exists-upstream-3.14-rc4
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- Bluetooth disabled until reloading btusb module
+ [Toshiba TECRA R700 PT318C-00F001] Bluetooth disabled until reloading btusb module
--
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https://bugs.launchpad.net/bugs/1285961
Title:
[Toshiba TECRA R700 PT318C-00F001] Bluetooth disabled until reloading
btusb module
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
When I boot my machine, the bluetooth indicator isn't present. The
bluetooth section of the system control panel shows that bluetooth is
off, and "bluetooth is disabled". But flipping the switch to "on"
doesn't actually turn on bluetooth -- the switch in the GUI gets
flipped to on, but bluetooth never actually comes up. If I navigate
away and re-open the bluetooth control panel, the switch will be back
to "off".
Still, `rfkill list bluetooth` lists two devices:
rfkill list bluetooth
0: Toshiba Bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no
1: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
And hciconfig lists a device, marked "DOWN":
hciconfig
hci0: Type: BR/EDR Bus: USB
BD Address: 00:00:00:00:00:00 ACL MTU: 0:0 SCO MTU: 0:0
DOWN
RX bytes:34 acl:0 sco:0 events:3 errors:0
TX bytes:12 acl:0 sco:0 commands:4 errors:0
I can ask hciconfig to bring it up:
hciconfig up hci0
Warning: unknown command - "hci0"
hci0: Type: BR/EDR Bus: USB
BD Address: 00:00:00:00:00:00 ACL MTU: 0:0 SCO MTU: 0:0
DOWN
RX bytes:34 acl:0 sco:0 events:3 errors:0
TX bytes:12 acl:0 sco:0 commands:4 errors:0
sudo hciconfig hci0 up
[sudo] password for mike:
[0]
hciconfig
hci0: Type: BR/EDR Bus: USB
BD Address: E8:39:DF:37:2B:72 ACL MTU: 1021:8 SCO MTU: 64:1
UP RUNNING
RX bytes:530 acl:0 sco:0 events:24 errors:0
TX bytes:335 acl:0 sco:0 commands:24 errors:0
But neither the bluetooth indicator nor the bluetooth control panel
reflect that bluetooth is up.
WORKAROUND: sudo rmmod btusb && sudo modprobe btusb && rfkill unblock bluetooth
which causes the bluetooth indicator to be displayed, and the bluetooth control panel to function normally.
ProblemType: Bug
DistroRelease: Ubuntu 13.10
Package: linux-image-3.11.0-17-generic 3.11.0-17.31
ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
Uname: Linux 3.11.0-17-generic x86_64
ApportVersion: 2.12.5-0ubuntu2.2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: mike 4617 F.... pulseaudio
/dev/snd/controlC0: mike 4617 F.... pulseaudio
Date: Thu Feb 27 23:12:44 2014
HibernationDevice: RESUME=UUID=f989c947-43a9-46bf-9966-d1defa7837e3
InstallationDate: Installed on 2013-01-12 (411 days ago)
InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: TOSHIBA TECRA R700
MarkForUpload: True
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-17-generic root=/dev/mapper/ubuntu-root ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.11.0-17-generic N/A
linux-backports-modules-3.11.0-17-generic N/A
linux-firmware 1.116.2
SourcePackage: linux
UpgradeStatus: Upgraded to saucy on 2013-10-23 (127 days ago)
dmi.bios.date: 08/26/2010
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 1.50
dmi.board.asset.tag: 0000000000
dmi.board.name: Portable PC
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.50:bd08/26/2010:svnTOSHIBA:pnTECRAR700:pvrPT318C-00F001:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: TECRA R700
dmi.product.version: PT318C-00F001
dmi.sys.vendor: TOSHIBA
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References
