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[Bug 1286308] Re: [Acer AO722] suspend/resume failure

 

KALLINKARK, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (1.11). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-1.11

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1286308

Title:
  [Acer AO722] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  jj

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-12-generic 3.13.0-12.32
  ProcVersionSignature: Ubuntu 3.13.0-12.32-generic 3.13.4
  Uname: Linux 3.13.0-12-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.2-0ubuntu5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  lightdm    1379 F.... pulseaudio
                        kallinkark-nawa   2165 F.... pulseaudio
   /dev/snd/controlC0:  lightdm    1379 F.... pulseaudio
                        kallinkark-nawa   2165 F.... pulseaudio
  Date: Fri Feb 28 11:37:51 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=7f1956a2-ac5a-486d-b7d7-fa3d722ab1dd
  InstallationDate: Installed on 2014-02-24 (4 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140222)
  InterpreterPath: /usr/bin/python3.4
  Lsusb:
   Bus 002 Device 002: ID 0402:9665 ALi Corp. Gateway Webcam
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Acer AO722
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-12-generic root=UUID=c45c1245-2c6b-42c1-b0d3-465e7cc11ede ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-12-generic N/A
   linux-backports-modules-3.13.0-12-generic  N/A
   linux-firmware                             1.125
  SourcePackage: linux
  Title: [Acer AO722] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 12/06/2011
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.08
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: JE10-BZ
  dmi.board.vendor: Acer
  dmi.board.version: Base Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.08
  dmi.modalias: dmi:bvnAcer:bvrV1.08:bd12/06/2011:svnAcer:pnAO722:pvrV1.08:rvnAcer:rnJE10-BZ:rvrBaseBoardVersion:cvnAcer:ct10:cvrV1.08:
  dmi.product.name: AO722
  dmi.product.version: V1.08
  dmi.sys.vendor: Acer

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