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[Bug 972063] Re: [Dell Inspiron N411Z] Bluetooth Headset pairs but does not show up in Sound Settings profile

 

Comment #55 by penalvch seems to give some sense of how this bug is
being tracked, as a Dell Inspiron N411Z issue, and other similar but
different bluetooth bugs related to pulseaudio seem unwelcome here, for
good reason.  More clarity on exactly what this bug covers would be
welcome.

I'll note though that the debugging ideas in here are very valuable for
bluetooth and pulseaudio bugs, so it is worth reading, until that info
is summarized somewhere else.  Especially because bluetooth is way more
complicated than the bug-reporting hints suggest.  Keywords: lsusb,
pactl, hciconfig, module-bluetooth-discover, module-bluetooth-device.

But I'm still puzzled at the current status of this bug.  It has been
described at various times as kernel-related, as bluez related, and as
pulseaudio related.  The current status is "confirmed" for both bluez
and pulseaudio, and "incomplete" for linux (ubuntu).  But my sense is
that it is a kernel bug, not a bug in bluez or pulseaudio, Could someone
clear that up?

I'll note in passing that I have a bug in precise 12.04 on a system76
lemu2, with a 0a12:0001 Cambridge Silicon Radio headset, which doesn't
show up in pulseaudio after being paired properly.  But it works fine in
14.04 beta1, and using blueman in 12.04 at least gets it working as A2DP
headphones (but not HSP microphone input).  And I guess I should report
that as a separate bug....

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https://bugs.launchpad.net/bugs/972063

Title:
  [Dell Inspiron N411Z] Bluetooth Headset pairs but does not show up in
  Sound Settings profile

Status in “bluez” package in Ubuntu:
  Confirmed
Status in “linux” package in Ubuntu:
  Incomplete
Status in “pulseaudio” package in Ubuntu:
  Confirmed

Bug description:
  Expected Result:

  After pairing bluetooth headset the device should then show up in >
  Sound Settings and work like any other audio device

  Actual Result:

  Jabra Halo v2 Bluetooth Headset pairs fine but does not show up in
  sound settings therefore is unusable

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: pulseaudio 1:1.1-0ubuntu13
  ProcVersionSignature: Ubuntu 3.2.0-21.34-generic 3.2.13
  Uname: Linux 3.2.0-21-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  bkerensa   2121 F.... pulseaudio
  Date: Mon Apr  2 20:07:36 2012
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Alpha amd64 (20120325)
  ProcEnviron:
   TERM=xterm
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/24/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 0VK06J
  dmi.board.vendor: Dell Inc.
  dmi.board.version: FAB1
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd06/24/2011:svnDellInc.:pnDellSystemInspironN411Z:pvr:rvnDellInc.:rn0VK06J:rvrFAB1:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System Inspiron N411Z
  dmi.sys.vendor: Dell Inc.
  --- 
  ApportVersion: 2.0.1-0ubuntu12
  Architecture: amd64
  DistroRelease: Ubuntu 12.04
  EcryptfsInUse: Yes
  InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425)
  InterestingModules: btusb rfcomm bnep bluetooth
  MachineType: Dell Inc. Dell System Inspiron N411Z
  Package: pulseaudio
  PackageArchitecture: amd64
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-29-generic root=UUID=281cfb17-fceb-4b60-b002-bbadb81bf79b ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.2.0-29.46-generic 3.2.24
  Tags:  precise running-unity
  Uname: Linux 3.2.0-29-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 06/24/2011
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A00
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 0VK06J
  dmi.board.vendor: Dell Inc.
  dmi.board.version: FAB1
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA00:bd06/24/2011:svnDellInc.:pnDellSystemInspironN411Z:pvr:rvnDellInc.:rn0VK06J:rvrFAB1:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: Dell System Inspiron N411Z
  dmi.sys.vendor: Dell Inc.
  hciconfig:
   hci0:	Type: BR/EDR  Bus: USB
   	BD Address: AC:72:89:44:9D:8B  ACL MTU: 310:10  SCO MTU: 64:8
   	UP RUNNING PSCAN 
   	RX bytes:828 acl:0 sco:0 events:34 errors:0
   	TX bytes:637 acl:0 sco:0 commands:33 errors:0

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