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[Bug 1285961] Re: [Toshiba TECRA R700 PT318C-00F001] Bluetooth disabled until reloading btusb module

 

Mike Doherty, did this problem not occur in a release prior to Saucy?


** Description changed:

  When I boot my machine, the bluetooth indicator isn't present. The
  bluetooth section of the system control panel shows that bluetooth is
  off, and "bluetooth is disabled". But flipping the switch to "on"
  doesn't actually turn on bluetooth -- the switch in the GUI gets flipped
  to on, but bluetooth never actually comes up. If I navigate away and re-
  open the bluetooth control panel, the switch will be back to "off".
+ 
+ Bluetooth works fine in Windows.
  
  Still, `rfkill list bluetooth` lists two devices:
  rfkill list bluetooth
  0: Toshiba Bluetooth: Bluetooth
   Soft blocked: no
   Hard blocked: no
  1: hci0: Bluetooth
   Soft blocked: no
   Hard blocked: no
  
  And hciconfig lists a device, marked "DOWN":
  hciconfig
  hci0:	Type: BR/EDR  Bus: USB
   BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
   DOWN
   RX bytes:34 acl:0 sco:0 events:3 errors:0
   TX bytes:12 acl:0 sco:0 commands:4 errors:0
  
  I can ask hciconfig to bring it up:
  hciconfig up hci0
  Warning: unknown command - "hci0"
  hci0:	Type: BR/EDR  Bus: USB
   BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
   DOWN
   RX bytes:34 acl:0 sco:0 events:3 errors:0
   TX bytes:12 acl:0 sco:0 commands:4 errors:0
  
  sudo hciconfig hci0 up
  [sudo] password for mike:
  
  [0]
  hciconfig
  hci0:	Type: BR/EDR  Bus: USB
   BD Address: E8:39:DF:37:2B:72  ACL MTU: 1021:8  SCO MTU: 64:1
   UP RUNNING
   RX bytes:530 acl:0 sco:0 events:24 errors:0
   TX bytes:335 acl:0 sco:0 commands:24 errors:0
  
  But neither the bluetooth indicator nor the bluetooth control panel
  reflect that bluetooth is up.
  
  WORKAROUND: sudo rmmod btusb && sudo modprobe btusb && rfkill unblock bluetooth
  which causes the bluetooth indicator to be displayed, and the bluetooth control panel to function normally.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-17-generic 3.11.0-17.31
  ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
  Uname: Linux 3.11.0-17-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mike       4617 F.... pulseaudio
   /dev/snd/controlC0:  mike       4617 F.... pulseaudio
  Date: Thu Feb 27 23:12:44 2014
  HibernationDevice: RESUME=UUID=f989c947-43a9-46bf-9966-d1defa7837e3
  InstallationDate: Installed on 2013-01-12 (411 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: TOSHIBA TECRA R700
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-17-generic root=/dev/mapper/ubuntu-root ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-17-generic N/A
   linux-backports-modules-3.11.0-17-generic  N/A
   linux-firmware                             1.116.2
  SourcePackage: linux
  UpgradeStatus: Upgraded to saucy on 2013-10-23 (127 days ago)
  dmi.bios.date: 08/26/2010
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.50
  dmi.board.asset.tag: 0000000000
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.50:bd08/26/2010:svnTOSHIBA:pnTECRAR700:pvrPT318C-00F001:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: TECRA R700
  dmi.product.version: PT318C-00F001
  dmi.sys.vendor: TOSHIBA

** Tags removed: bios-outdated-2.20
** Tags added: latest-bios-2.20 regression-potential

** Summary changed:

- [Toshiba TECRA R700 PT318C-00F001] Bluetooth disabled until reloading btusb module
+ 0930:0214 [Toshiba TECRA R700 PT318C-00F001] Bluetooth disabled until reloading btusb module

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1285961

Title:
  0930:0214 [Toshiba TECRA R700 PT318C-00F001] Bluetooth disabled until
  reloading btusb module

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When I boot my machine, the bluetooth indicator isn't present. The
  bluetooth section of the system control panel shows that bluetooth is
  off, and "bluetooth is disabled". But flipping the switch to "on"
  doesn't actually turn on bluetooth -- the switch in the GUI gets
  flipped to on, but bluetooth never actually comes up. If I navigate
  away and re-open the bluetooth control panel, the switch will be back
  to "off".

  Bluetooth works fine in Windows.

  Still, `rfkill list bluetooth` lists two devices:
  rfkill list bluetooth
  0: Toshiba Bluetooth: Bluetooth
   Soft blocked: no
   Hard blocked: no
  1: hci0: Bluetooth
   Soft blocked: no
   Hard blocked: no

  And hciconfig lists a device, marked "DOWN":
  hciconfig
  hci0:	Type: BR/EDR  Bus: USB
   BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
   DOWN
   RX bytes:34 acl:0 sco:0 events:3 errors:0
   TX bytes:12 acl:0 sco:0 commands:4 errors:0

  I can ask hciconfig to bring it up:
  hciconfig up hci0
  Warning: unknown command - "hci0"
  hci0:	Type: BR/EDR  Bus: USB
   BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
   DOWN
   RX bytes:34 acl:0 sco:0 events:3 errors:0
   TX bytes:12 acl:0 sco:0 commands:4 errors:0

  sudo hciconfig hci0 up
  [sudo] password for mike:

  [0]
  hciconfig
  hci0:	Type: BR/EDR  Bus: USB
   BD Address: E8:39:DF:37:2B:72  ACL MTU: 1021:8  SCO MTU: 64:1
   UP RUNNING
   RX bytes:530 acl:0 sco:0 events:24 errors:0
   TX bytes:335 acl:0 sco:0 commands:24 errors:0

  But neither the bluetooth indicator nor the bluetooth control panel
  reflect that bluetooth is up.

  WORKAROUND: sudo rmmod btusb && sudo modprobe btusb && rfkill unblock bluetooth
  which causes the bluetooth indicator to be displayed, and the bluetooth control panel to function normally.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-17-generic 3.11.0-17.31
  ProcVersionSignature: Ubuntu 3.11.0-17.31-generic 3.11.10.3
  Uname: Linux 3.11.0-17-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mike       4617 F.... pulseaudio
   /dev/snd/controlC0:  mike       4617 F.... pulseaudio
  Date: Thu Feb 27 23:12:44 2014
  HibernationDevice: RESUME=UUID=f989c947-43a9-46bf-9966-d1defa7837e3
  InstallationDate: Installed on 2013-01-12 (411 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: TOSHIBA TECRA R700
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.11.0-17-generic root=/dev/mapper/ubuntu-root ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-17-generic N/A
   linux-backports-modules-3.11.0-17-generic  N/A
   linux-firmware                             1.116.2
  SourcePackage: linux
  UpgradeStatus: Upgraded to saucy on 2013-10-23 (127 days ago)
  dmi.bios.date: 08/26/2010
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.50
  dmi.board.asset.tag: 0000000000
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.50:bd08/26/2010:svnTOSHIBA:pnTECRAR700:pvrPT318C-00F001:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: TECRA R700
  dmi.product.version: PT318C-00F001
  dmi.sys.vendor: TOSHIBA

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