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[Brad Figg <brad.figg@xxxxxxxxxxxxx>]

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1268838

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: raring

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https://bugs.launchpad.net/bugs/1268838

Title:
  Unable to mount audio disc - Message did not receive a reply (timeout
  by message bus)

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have an Asus external slim USB optical drive and when I insert an
  Audio CD, Unity pops up a message with the text in the summary:
  "Unable to mount audio disc - Message did not receive a reply (timeout
  by message bus)".  I'm able to open VLC and successfully play the
  audio disc, so I don't think it's a hardware issue.  I've tried
  checking the box marked "Never prompt or start programs on media
  insertion" in the System Settings in the Details -> Removable media
  section with no change in behavior.

  Here is some hopefully relevant info:
  $dmesg
  [237213.087542] usb 2-1.4: new high-speed USB device number 4 using ehci-pci
  [237213.180052] usb 2-1.4: New USB device found, idVendor=1c6b, idProduct=a223
  [237213.180059] usb 2-1.4: New USB device strings: Mfr=1, Product=2, SerialNumber=3
  [237213.180064] usb 2-1.4: Product: Mass Storage Device
  [237213.180068] usb 2-1.4: Manufacturer: USB2.0 External
  [237213.180071] usb 2-1.4: SerialNumber: 317509428611220
  [237213.183251] scsi11 : usb-storage 2-1.4:1.0
  [237214.191690] scsi 11:0:0:0: CD-ROM            ASUS     SDRW-08D2S-U     B701 PQ: 0 ANSI: 0
  [237214.217823] sr0: scsi3-mmc drive: 188x/24x writer dvd-ram cd/rw xa/form2 cdda tray
  [237214.217831] cdrom: Uniform CD-ROM driver Revision: 3.20
  [237214.218127] sr 11:0:0:0: Attached scsi CD-ROM sr0
  [237214.218291] sr 11:0:0:0: Attached scsi generic sg4 type 5
  [237259.241566] pool[22376]: segfault at 7f3381ee7a02 ip 00007f338112b040 sp 00007f337e895f00 error 4 in libc-2.17.so[7f33810de000+1bf000]
  [237290.913773] pool[22391]: segfault at 7f92d260aa02 ip 00007f92d184e040 sp 00007f92cefb8f00 error 4 in libc-2.17.so[7f92d1801000+1bf000]
  [237295.156452] pool[22397]: segfault at 7f9e11abda02 ip 00007f9e10d01040 sp 00007f9e0e46bf00 error 4 in libc-2.17.so[7f9e10cb4000+1bf000]
  [237297.896343] pool[22401]: segfault at 7f1d7206ba02 ip 00007f1d712af040 sp 00007f1d6ea19f00 error 4 in libc-2.17.so[7f1d71262000+1bf000]
  [237375.705697] pool[22418]: segfault at 7f5ea9e29a02 ip 00007f5ea906d040 sp 00007f5ea67d7f00 error 4 in libc-2.17.so[7f5ea9020000+1bf000]
  [237410.121426] systemd-hostnamed[22463]: Warning: nss-myhostname is not installed. Changing the local hostname might make it unresolveable. Please install nss-myhostname!
  [237539.458769] pool[22585]: segfault at 7f3745bf8a02 ip 00007f3744e3c040 sp 00007f37425a6f00 error 4 in libc-2.17.so[7f3744def000+1bf000]
  [238169.384091] pool[22744]: segfault at 7fe9ba823a02 ip 00007fe9b9a67040 sp 00007fe9b71d1f00 error 4 in libc-2.17.so[7fe9b9a1a000+1bf000]

  $ lsb_release -a
  LSB Version:	core-2.0-amd64:core-2.0-noarch:core-3.0-amd64:core-3.0-noarch:core-3.1-amd64:core-3.1-noarch:core-3.2-amd64:core-3.2-noarch:core-4.0-amd64:core-4.0-noarch
  Distributor ID:	Ubuntu
  Description:	Ubuntu 13.04
  Release:	13.04
  Codename:	raring

  $ uname -a
  Linux 3.8.0-34-lowlatency #26-Ubuntu SMP PREEMPT Wed Nov 20 23:57:52 UTC 2013 x86_64 x86_64 x86_64 GNU/Linux

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