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Date
[Bug 1291326] Re: Ubuntu 14.04 fail to wakeup from sleep

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Tomas Alonso <talonsoalbi@xxxxxxxxx>
Date: Wed, 12 Mar 2014 11:55:26 -0000
Reply-to: Bug 1291326 <1291326@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Tags added: apport-collected

** Description changed:

  I'm using Kubuntu 14.04 64 bit on a Dell E5440 machine. After installing
  the alpha2 version two weeks ago wakeup from sleep was working fine. I
  update the system everyday and during last week something broke this
  feature. From then I have updated the bios (from A00 version June 2013
  to A04 January 2014) and I've seen other bugs (VGA out among others)
  fixed, but not this one.
  
  When the system wakes from sleep the login screen appears, but
  mouse/keyboard don't working. I have found that plugin something to the
  VGA out and unplugin it will bring mouse/keyboard alive again, but this
  solution only works for the first time I enter sleep mode. Ctrl+Alt+F6
  followed by Ctrl+Alt+F7 to return to the graphics mode ends with a black
  screen (the mouse works, but no login is possible). I installed the
  graphics driver with Optimus support (Prime), keeping active the Nvidia
  card GT720M.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
  Uname: Linux 3.13.0-17-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Wed Mar 12 12:28:20 2014
  InstallationDate: Installed on 2014-02-27 (12 days ago)
  InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140227)
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
+ --- 
+ ApportVersion: 2.13.3-0ubuntu1
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  alonso     2770 F.... pulseaudio
+  /dev/snd/controlC0:  alonso     2770 F.... pulseaudio
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=1bc33d13-cf2d-4092-9768-3bc7d7602762
+ InstallationDate: Installed on 2014-02-27 (12 days ago)
+ InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140227)
+ MachineType: Dell Inc. Latitude E5440
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcEnviron:
+  LANGUAGE=es_ES
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=es_ES.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic root=UUID=f23bdd16-c018-4bf4-843d-ce96a510108e ro quiet splash
+ ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
+ PulseList:
+  Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+  No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-17-generic N/A
+  linux-backports-modules-3.13.0-17-generic  N/A
+  linux-firmware                             1.126
+ Tags:  trusty
+ Uname: Linux 3.13.0-17-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 01/22/2014
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A04
+ dmi.board.name: 0WV8K7
+ dmi.board.vendor: Dell Inc.
+ dmi.board.version: A00
+ dmi.chassis.type: 9
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: dmi:bvnDellInc.:bvrA04:bd01/22/2014:svnDellInc.:pnLatitudeE5440:pvr01:rvnDellInc.:rn0WV8K7:rvrA00:cvnDellInc.:ct9:cvr:
+ dmi.product.name: Latitude E5440
+ dmi.product.version: 01
+ dmi.sys.vendor: Dell Inc.

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1291326/+attachment/4019869/+files/AlsaInfo.txt

-- 
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https://bugs.launchpad.net/bugs/1291326

Title:
  Ubuntu 14.04 fail to wakeup from sleep

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I'm using Kubuntu 14.04 64 bit on a Dell E5440 machine. After
  installing the alpha2 version two weeks ago wakeup from sleep was
  working fine. I update the system everyday and during last week
  something broke this feature. From then I have updated the bios (from
  A00 version June 2013 to A04 January 2014) and I've seen other bugs
  (VGA out among others) fixed, but not this one.

  When the system wakes from sleep the login screen appears, but
  mouse/keyboard don't working. I have found that plugin something to
  the VGA out and unplugin it will bring mouse/keyboard alive again, but
  this solution only works for the first time I enter sleep mode.
  Ctrl+Alt+F6 followed by Ctrl+Alt+F7 to return to the graphics mode
  ends with a black screen (the mouse works, but no login is possible).
  I installed the graphics driver with Optimus support (Prime), keeping
  active the Nvidia card GT720M.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
  Uname: Linux 3.13.0-17-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Wed Mar 12 12:28:20 2014
  InstallationDate: Installed on 2014-02-27 (12 days ago)
  InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140227)
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  alonso     2770 F.... pulseaudio
   /dev/snd/controlC0:  alonso     2770 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=1bc33d13-cf2d-4092-9768-3bc7d7602762
  InstallationDate: Installed on 2014-02-27 (12 days ago)
  InstallationMedia: Kubuntu 14.04 LTS "Trusty Tahr" - Alpha amd64 (20140227)
  MachineType: Dell Inc. Latitude E5440
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=es_ES
   TERM=xterm
   PATH=(custom, no user)
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic root=UUID=f23bdd16-c018-4bf4-843d-ce96a510108e ro quiet splash
  ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-17-generic N/A
   linux-backports-modules-3.13.0-17-generic  N/A
   linux-firmware                             1.126
  Tags:  trusty
  Uname: Linux 3.13.0-17-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 01/22/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A04
  dmi.board.name: 0WV8K7
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA04:bd01/22/2014:svnDellInc.:pnLatitudeE5440:pvr01:rvnDellInc.:rn0WV8K7:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5440
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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