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[Bug 1291867] Re: ERROR: hook /usr/share/apport/package-hooks/source_linux.py crashed: Traceback (most recent call last): File "/usr/lib/python3/dist-packages/apport/report.py", line 197, in _run_hook symb['add_info'](report, ui) File "/usr/share/apport/package-hooks/source_linux.py", line 43, in add_info apport.hookutils.attach_hardware(report) File "/usr/lib/python3/dist-packages/apport/hookutils.py", line 282, in attach_hardware attach_dmi(report) File "/usr/lib/python3/dist-packages/apport/hookutils.py", line 237, in attach_dmi value = fd.read().strip() File "/usr/lib/python3.3/codecs.py", line 301, in decode (result, consumed) = self._buffer_decode(data, self.errors, final) UnicodeDecodeError: 'utf-8' codec can't decode byte 0xff in position 0: invalid start byte

 

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Also affects: apport (Ubuntu)
   Importance: Undecided
       Status: New

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https://bugs.launchpad.net/bugs/1291867

Title:
  ERROR: hook /usr/share/apport/package-hooks/source_linux.py crashed:
  Traceback (most recent call last):   File "/usr/lib/python3/dist-
  packages/apport/report.py", line 197, in _run_hook
  symb['add_info'](report, ui)   File "/usr/share/apport/package-
  hooks/source_linux.py", line 43, in add_info
  apport.hookutils.attach_hardware(report)   File "/usr/lib/python3
  /dist-packages/apport/hookutils.py", line 282, in attach_hardware
  attach_dmi(report)   File "/usr/lib/python3/dist-
  packages/apport/hookutils.py", line 237, in attach_dmi     value =
  fd.read().strip()   File "/usr/lib/python3.3/codecs.py", line 301, in
  decode     (result, consumed) = self._buffer_decode(data, self.errors,
  final) UnicodeDecodeError: 'utf-8' codec can't decode byte 0xff in
  position 0: invalid start byte

Status in “apport” package in Ubuntu:
  New
Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 13.10 Release: 13.10

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-18-generic 3.11.0-18.32
  ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
  Uname: Linux 3.11.0-18-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Date: Thu Mar 13 10:02:38 2014
  InstallationDate: Installed on 2013-10-25 (138 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-18-generic root=UUID=61065d9c-8319-4f94-9fb1-1bfab7df0888 ro quiet splash vt.handoff=7
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/15/2007
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 1.0.3
  dmi.board.name: 0RY206
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 3
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnDellInc.:bvr1.0.3:bd06/15/2007:svnDellInc.:pnInspiron531:pvr00:rvnDellInc.:rn0RY206:rvr:cvnDellInc.:ct3:cvrChassisVersion:
  dmi.product.name: Inspiron 531
  dmi.product.version: 00
  dmi.sys.vendor: Dell Inc.

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