kernel-packages team mailing list archive

[Jeff Lane <jeffrey.lane@xxxxxxxxxxxxx>]

I have now changed the title of this to be more clear. It now seems that
apport just does not work when there's no Internet.

Today I'm back in the customer lab attempting to collect data for a bug
using apport-collect. As I have no internet connection, apport fails at
this as well. With NO option to save the collected data for future
upload.

Apport says:

ERROR: connecting to  Launchpad failed: Unable to find the server at
launchpad.net

The only options for apport-collect are --tag and --package.

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https://bugs.launchpad.net/bugs/1291662

Title:
  Apport works poorly when there is no internet access

Status in “apport” package in Ubuntu:
  Confirmed
Status in “linux” package in Ubuntu:
  Invalid

Bug description:
  I attemted to use apport to file a bug against the kernel today like
  so:

  apport-bug --save=filename linux

  and got the following error:

  *** Problem in linux
  The problem cannot be reported

  This is not an official Ubuntu package. Please remove any third party
  package and try again.

  
  This was seen on a fresh, STOCK install of 12.04.4 amd64 server, with NO 3rd party packages installed.

  This same error occurred for the following package names:

  linux
  linux-image-generic
  linux-image-3.11.0-15-generic

  This makes it rather impossible to file kernel bugs against 12.04.4.

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