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[Apport retracing service <1292501@xxxxxxxxxxxxxxxxxx>]

** Tags removed: need-duplicate-check

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https://bugs.launchpad.net/bugs/1292501

Title:
  package linux-image-3.11.0-17-generic (not installed) failed to
  install/upgrade: sub-processo novo script pre-installation retornou
  estado de saída de erro 2

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  i can not update the system

  ProblemType: Package
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-17-generic (not installed)
  ProcVersionSignature: Ubuntu 3.11.0-15.25-generic 3.11.10
  Uname: Linux 3.11.0-15-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  diego      2078 F.... pulseaudio
                        diego      2504 F.... pulseaudio
  Date: Fri Mar 14 09:13:51 2014
  DuplicateSignature: package:linux-image-3.11.0-17-generic:(not installed):sub-processo novo script pre-installation retornou estado de saída de erro 2
  ErrorMessage: sub-processo novo script pre-installation retornou estado de saída de erro 2
  HibernationDevice: RESUME=UUID=d36d9585-678e-43e9-bc55-9e7a5d05bf8e
  InstallationDate: Installed on 2013-10-30 (135 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
  MarkForUpload: True
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=084f168f-6c08-4a4f-9a7d-216287b1b6c4 ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: grub-pc 2.00-19ubuntu2.1
  SourcePackage: linux
  Title: package linux-image-3.11.0-17-generic (not installed) failed to install/upgrade: sub-processo novo script pre-installation retornou estado de saída de erro 2
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/05/2010
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.12
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 144C
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 65.27
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.12:bd08/05/2010:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr0599110002243010000030100:rvnHewlett-Packard:rn144C:rvr65.27:cvnHewlett-Packard:ct10:cvrN/A:
  dmi.product.name: HP Pavilion dv6 Notebook PC
  dmi.product.version: 0599110002243010000030100
  dmi.sys.vendor: Hewlett-Packard

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