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Message #49992
[Bug 1290745] Re: [Radeon HD 8670A][1002:6660] Unable to load into live desktop after clicked "Try Ubuntu" on 12.04.4 bootable usb drive
Also affects 201305-13641
This system will enter the low-graphic mode when booting with 12.04.4 USB
Console (Ctrl+Alt+F1) works fine.
14.04 Trusty dailylive works fine on this system too.
00:01.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Richland [Radeon HD 8610G] [1002:990f]
01:00.0 Display controller [0380]: Advanced Micro Devices, Inc. [AMD/ATI] Sun XT [Radeon HD 8670A] [1002:6660]
Some error message could be found in dmesg:
[ 21.267329] [drm] radeon: irq initialized.
[ 21.287395] [drm] ring test on 0 succeeded in 1 usecs
[ 21.287404] [drm] ring test on 1 succeeded in 1 usecs
[ 21.287410] [drm] ring test on 2 succeeded in 1 usecs
[ 21.287474] [drm] ring test on 3 succeeded in 2 usecs
[ 21.287484] [drm] ring test on 4 succeeded in 1 usecs
[ 21.289263] [drm] ib test on ring 0 succeeded in 0 usecs
[ 21.289347] [drm] ib test on ring 1 succeeded in 0 usecs
[ 21.289536] [drm] ib test on ring 2 succeeded in 0 usecs
[ 21.289632] [drm] ib test on ring 3 succeeded in 0 usecs
[ 21.289736] [drm] ib test on ring 4 succeeded in 1 usecs
[ 21.290020] [drm] Radeon Display Connectors
[ 21.290029] [drm] Internal thermal controller without fan control
[ 21.290114] [drm] radeon: power management initialized
[ 21.290120] radeon 0000:01:00.0: No connectors reported connected with modes
[ 21.290123] [drm] Cannot find any crtc or sizes - going 1024x768
[ 21.292543] [drm] fb mappable at 0xE1150000
[ 21.292544] [drm] vram apper at 0xE0000000
[ 21.292546] [drm] size 3145728
[ 21.292547] [drm] fb depth is 24
[ 21.292548] [drm] pitch is 4096
[ 21.292795] radeon 0000:01:00.0: fb1: radeondrmfb frame buffer device
[ 21.293009] [drm:radeon_acpi_init] *ERROR* Cannot find a backlight controller
[ 21.293079] [drm] Initialized radeon 2.34.0 20080528 for 0000:01:00.0 on minor 1
** Attachment added: "dmesg-201305-13641.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1290745/+attachment/4027775/+files/dmesg.txt
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https://bugs.launchpad.net/bugs/1290745
Title:
[Radeon HD 8670A][1002:6660] Unable to load into live desktop after
clicked "Try Ubuntu" on 12.04.4 bootable usb drive
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
Failed to load into live desktop after clicked the "Try Ubuntu" button on welcome screen.
Expected:
Log into live desktop
Actual result:
Following prompted window, trying to run low-graphic mode still not able to load the desktop, will fallback to console.
---
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-15-generic.
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
ArecordDevices:
**** List of CAPTURE Hardware Devices ****
card 1: PCH [HDA Intel PCH], device 0: ALC292 Analog [ALC292 Analog]
Subdevices: 1/1
Subdevice #0: subdevice #0
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ubuntu 3516 F.... pulseaudio
/dev/snd/controlC1: ubuntu 3516 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
Card hw:0 'MID'/'HDA Intel MID at 0xf7d34000 irq 48'
Mixer name : 'Intel Haswell HDMI'
Components : 'HDA:80862807,80860101,00100000'
Controls : 21
Simple ctrls : 3
Card1.Amixer.info:
Card hw:1 'PCH'/'HDA Intel PCH at 0xf7d30000 irq 49'
Mixer name : 'Realtek ALC292'
Components : 'HDA:10ec0292,102805bd,00100001'
Controls : 28
Simple ctrls : 13
CasperVersion: 1.315.1
DistroRelease: Ubuntu 12.04
LiveMediaBuild: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MachineType: Dell Inc. Latitude E6440
MarkForUpload: True
Package: linux (not installed)
ProcEnviron:
TERM=linux
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcFB:
0 inteldrmfb
1 radeondrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
RelatedPackageVersions:
linux-restricted-modules-3.11.0-15-generic N/A
linux-backports-modules-3.11.0-15-generic N/A
linux-firmware 1.79.9
Tags: precise
Uname: Linux 3.11.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/03/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X23
dmi.board.name: 02P3T1
dmi.board.vendor: Dell Inc.
dmi.board.version: X03
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrX23:bd07/03/2013:svnDellInc.:pnLatitudeE6440:pvr01:rvnDellInc.:rn02P3T1:rvrX03:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6440
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
---
ApportVersion: 2.0.1-0ubuntu17.6
Architecture: amd64
CasperVersion: 1.315.1
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
DistUpgraded: Fresh install
DistroCodename: precise
DistroRelease: Ubuntu 12.04
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, even including gdb or git bisection work if needed
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:05bd]
Subsystem: Dell Device [1028:05bd]
LiveMediaBuild: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
MachineType: Dell Inc. Latitude E6440
MarkForUpload: True
Package: xorg 1:7.6+12ubuntu2
PackageArchitecture: amd64
ProcEnviron:
TERM=linux
PATH=(custom, no user)
LANG=en_US.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
ProcVersionSignature: Ubuntu 3.11.0-15.25~precise1-generic 3.11.10
Tags: precise ubuntu referred-by-support
Uname: Linux 3.11.0-15-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
dmi.bios.date: 07/03/2013
dmi.bios.vendor: Dell Inc.
dmi.bios.version: X23
dmi.board.name: 02P3T1
dmi.board.vendor: Dell Inc.
dmi.board.version: X03
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrX23:bd07/03/2013:svnDellInc.:pnLatitudeE6440:pvr01:rvnDellInc.:rn02P3T1:rvrX03:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E6440
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.7.12-0ubuntu3
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.46-1ubuntu0.0.0.1
version.libgl1-mesa-dri: libgl1-mesa-dri N/A
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core N/A
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati N/A
version.xserver-xorg-video-intel: xserver-xorg-video-intel N/A
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
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