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Message #50894
[Bug 1294391] Re: 8086:0a06 [Acer C720] Screen freeze during use of chrome/chromium
Ivan Matyunin, thank you for reporting this and helping make Ubuntu better. Changing to linux (Ubuntu) as per your https://launchpadlibrarian.net/169966539/dmesg.txt :
WARNING: CPU: 0 PID: 3224 at /build/buildd/linux-3.13.0/drivers/gpu/drm/i915/intel_uncore.c:125 gen6_gt_check_fifodbg.isra.9+0x38/0x50 [i915]()
Could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER
where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.14-rc7
This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing
If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER
As well, please remove the tag:
needs-upstream-testing
Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.
** Summary changed:
- Screen freeze during use of chrome/chromium
+ 8086:0a06 [Acer C720] Screen freeze during use of chrome/chromium
** Package changed: xorg (Ubuntu) => linux (Ubuntu)
** Changed in: linux (Ubuntu)
Importance: Undecided => Medium
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: bot-stop-nagging
** Tags added: needs-upstream-testing regression-potential
--
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https://bugs.launchpad.net/bugs/1294391
Title:
8086:0a06 [Acer C720] Screen freeze during use of chrome/chromium
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
I am using ubuntu 14.04 64-bit. (All my packages were up-to-date as of
about 1 week ago.) My hardware is an Acer C720 (Intel graphics). The
symptoms of the problem is the display completely stops updating,
except the mouse cursor continues to move. Clicking and any keypresses
have no effect. The system remains in this state for about 15-60
seconds, then it recovers and goes back to normal.
The problem most commonly happens when using chrome or chromium to do
any kind of intesive hardware-accelerated rendering. Typically a
youtube video or and HTML5 game with lots of animations. The problem
tends to happen during periods of high CPU usage.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-16.36-generic 3.13.5
Uname: Linux 3.13.0-16-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Tue Mar 18 18:33:56 2014
DistUpgraded: 2014-03-08 16:40:06,427 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a06] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Acer Incorporated [ALI] Device [1025:0a11]
Lsusb:
Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 002 Device 007: ID 0489:e056 Foxconn / Hon Hai
Bus 002 Device 002: ID 1bcf:2c67 Sunplus Innovation Technology Inc.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Acer Peppy
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-16-generic root=UUID=cffcb17a-ea52-4a0f-8e04-373de2625201 ro quiet splash add_efi_memmap boot=local noresume noswap i915.modeset=1 tpm_tis.force=1 tpm_tis.interrupts=0 nmi_watchdog=panic,lapic vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to trusty on 2014-03-08 (10 days ago)
dmi.bios.date: 10/29/2013
dmi.bios.vendor: coreboot
dmi.chassis.type: 3
dmi.chassis.vendor: Acer
dmi.modalias: dmi:bvncoreboot:bvr:bd10/29/2013:svnAcer:pnPeppy:pvr1.0:cvnAcer:ct3:cvr:
dmi.product.name: Peppy
dmi.product.version: 1.0
dmi.sys.vendor: Acer
version.compiz: compiz 1:0.9.11+14.04.20140310-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-1ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-1ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Tue Mar 18 14:49:55 2014
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 4402
vendor CMN
xserver.version: 2:1.15.0-1ubuntu7
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