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[Bug 1173074] Re: 10de:0652 [Samsung NP-R710-AT01NL] Nouveau freezes after suspend/resume in Ubuntu 13.04 / 3.8.0

 

Israel Dahl, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux

For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette

When opening up the new report, please feel free to subscribe me to it.

Thank you for your understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

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https://bugs.launchpad.net/bugs/1173074

Title:
  10de:0652 [Samsung NP-R710-AT01NL] Nouveau freezes after
  suspend/resume in Ubuntu 13.04 / 3.8.0

Status in “linux” package in Ubuntu:
  Incomplete
Status in Arch Linux:
  New

Bug description:
  Before updating to Raring yesterday, I first fully disabled the Xorg-
  edgers PPA (by ppa-purge) and was therefore switched back to the
  Nouveau driver. Then updated my system from Quantal to Raring.
  Afterwards, I noticed that after a suspend/resume the greeter would
  not appear or hang completely. I was intermittently able to move the
  cursor, but the GUI would not respond to hovering or clicking.

  I did not experience this bug in Quantal with kernel 3.5, but I rather
  quickly switched to the proprietary driver for performance reasons.

  I am on a laptop with NVidia GeForce 130M video card on Raring with
  kernel 3.8.0, no experimental drivers in use. Attached is also a dmesg
  log from a previous time this occurred, with me trying to recover from
  the situation by various means - there are a lot of nouveau-related
  error messages in it. Ctrl-alt-backspace does nothing, SysRq+K does
  what it is supposed to do but to no avail, restarting lightdm
  obviously does not help.

  To reproduce:
  1. Boot
  2. Suspend
  3. Resume

  Observed behaviour:
  The greeter does not appear or hangs completely, switching to another VT is initially impossible, after a certain period of time nouveau starts spitting out error messages to the screen and it is then again possible to switch to another VT. Sometimes X randomly restarts and shows the boot-time greeter, where I can log in, but after that the system freezes again.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: xorg 1:7.7+1ubuntu4
  ProcVersionSignature: Ubuntu 3.8.0-19.29-generic 3.8.8
  Uname: Linux 3.8.0-19-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  Date: Fri Apr 26 09:49:56 2013
  DistUpgraded: 2013-04-25 18:48:41,818 DEBUG enabling apt cron job
  DistroCodename: raring
  DistroVariant: ubuntu
  DkmsStatus:
   virtualbox, 4.2.10, 3.5.0-28-generic, x86_64: installed
   virtualbox, 4.2.10, 3.8.0-19-generic, x86_64: installed
  ExtraDebuggingInterest: Yes
  GpuHangFrequency: Several times a week
  GpuHangReproducibility: Occurs more often under certain circumstances
  GpuHangStarted: I don't know
  GraphicsCard:
   NVIDIA Corporation G96M [GeForce GT 130M] [10de:0652] (rev a1) (prog-if 00 [VGA controller])
     Subsystem: Samsung Electronics Co Ltd Device [144d:c520]
  InstallationDate: Installed on 2012-12-20 (126 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. R710
  MarkForUpload: True
  PlymouthDebug: Error: [Errno 13] Permission denied: '/var/log/plymouth-debug.log'
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=nl_NL.UTF-8
   SHELL=/bin/bash
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.8.0-19-generic root=/dev/mapper/ubuntu-root ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: Upgraded to raring on 2013-04-25 (0 days ago)
  dmi.bios.date: 12/17/2009
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 11SV.MP00.20091217.WZW
  dmi.board.name: R710
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr11SV.MP00.20091217.WZW:bd12/17/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnR710:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR710:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
  dmi.product.name: R710
  dmi.product.version: Not Applicable
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.
  version.compiz: compiz 1:0.9.9~daily13.04.18.1~13.04-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.43-0ubuntu1
  version.libgl1-mesa-dri: libgl1-mesa-dri 9.1.1-0ubuntu3
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 9.1.1-0ubuntu3
  version.xserver-xorg-core: xserver-xorg-core 2:1.13.3-0ubuntu6
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2b2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.1.0-0ubuntu2
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.21.6-0ubuntu4
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.7-0ubuntu1
  xserver.bootTime: Fri Apr 26 09:46:29 2013
  xserver.configfile: default
  xserver.errors:
   Failed to load module "nvidia" (module does not exist, 0)
   Failed to load module "nvidia" (module does not exist, 0)
  xserver.logfile: /var/log/Xorg.0.log
  xserver.version: 2:1.13.3-0ubuntu6
  xserver.video_driver: nouveau
  --- 
  ApportVersion: 2.12-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  ubuntu     2857 F.... pulseaudio
  CasperVersion: 1.336
  DistroRelease: Ubuntu 13.10
  LiveMediaBuild: Ubuntu 13.10 "Saucy Salamander" - Alpha amd64 (20130808)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. R710
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 nouveaufb
  ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi file=/cdrom/preseed/username.seed boot=casper quiet splash --
  ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
  RelatedPackageVersions:
   linux-restricted-modules-3.10.0-6-generic N/A
   linux-backports-modules-3.10.0-6-generic  N/A
   linux-firmware                            1.113
  Tags:  saucy
  Uname: Linux 3.10.0-6-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  dmi.bios.date: 12/17/2009
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 11SV.MP00.20091217.WZW
  dmi.board.name: R710
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr11SV.MP00.20091217.WZW:bd12/17/2009:svnSAMSUNGELECTRONICSCO.,LTD.:pnR710:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnR710:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
  dmi.product.name: R710
  dmi.product.version: Not Applicable
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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