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[Bug 1294391] Re: 8086:0a06 [Acer C720] Screen freeze during use of chrome/chromium

 

Ivan Matyunin, as per your https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1294391/+attachment/4031369/+files/dmesg.txt :
[ 1241.220427] [drm] GPU crash dump saved to /sys/class/drm/card0/error
[ 1241.220429] [drm] GPU hangs can indicate a bug anywhere in the entire gfx stack, including userspace.
[ 1241.220431] [drm] Please file a _new_ bug report on bugs.freedesktop.org against DRI -> DRM/Intel
[ 1241.220432] [drm] drm/i915 developers can then reassign to the right component if it's not a kernel issue.
[ 1241.220434] [drm] The gpu crash dump is required to analyze gpu hangs, so please always attach it.

Hence, could you please file a new report as noted, and post the URL of
your new report?

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https://bugs.launchpad.net/bugs/1294391

Title:
  8086:0a06 [Acer C720] Screen freeze during use of chrome/chromium

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I am using ubuntu 14.04 64-bit. (All my packages were up-to-date as of
  about 1 week ago.) My hardware is an Acer C720 (Intel graphics). The
  symptoms of the problem is the display completely stops updating,
  except the mouse cursor continues to move. Clicking and any keypresses
  have no effect. The system remains in this state for about 15-60
  seconds, then it recovers and goes back to normal.

  The problem most commonly happens when using chrome or chromium to do
  any kind of intesive hardware-accelerated rendering. Typically a
  youtube video or and HTML5 game with lots of animations. The problem
  tends to happen during periods of high CPU usage.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xorg 1:7.7+1ubuntu8
  ProcVersionSignature: Ubuntu 3.13.0-16.36-generic 3.13.5
  Uname: Linux 3.13.0-16-generic x86_64
  .tmp.unity.support.test.0:
   
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  CompizPlugins: [core,composite,opengl,compiztoolbox,decor,vpswitch,snap,mousepoll,resize,place,move,wall,grid,regex,imgpng,session,gnomecompat,animation,fade,unitymtgrabhandles,workarounds,scale,expo,ezoom,unityshell]
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  CurrentDesktop: Unity
  Date: Tue Mar 18 18:33:56 2014
  DistUpgraded: 2014-03-08 16:40:06,427 DEBUG enabling apt cron job
  DistroCodename: trusty
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes
  GraphicsCard:
   Intel Corporation Haswell-ULT Integrated Graphics Controller [8086:0a06] (rev 09) (prog-if 00 [VGA controller])
     Subsystem: Acer Incorporated [ALI] Device [1025:0a11]
  Lsusb:
   Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 002 Device 007: ID 0489:e056 Foxconn / Hon Hai 
   Bus 002 Device 002: ID 1bcf:2c67 Sunplus Innovation Technology Inc. 
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Peppy
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-16-generic root=UUID=cffcb17a-ea52-4a0f-8e04-373de2625201 ro quiet splash add_efi_memmap boot=local noresume noswap i915.modeset=1 tpm_tis.force=1 tpm_tis.interrupts=0 nmi_watchdog=panic,lapic vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: Upgraded to trusty on 2014-03-08 (10 days ago)
  dmi.bios.date: 10/29/2013
  dmi.bios.vendor: coreboot
  dmi.chassis.type: 3
  dmi.chassis.vendor: Acer
  dmi.modalias: dmi:bvncoreboot:bvr:bd10/29/2013:svnAcer:pnPeppy:pvr1.0:cvnAcer:ct3:cvr:
  dmi.product.name: Peppy
  dmi.product.version: 1.0
  dmi.sys.vendor: Acer
  version.compiz: compiz 1:0.9.11+14.04.20140310-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-1ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.0-1ubuntu7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Tue Mar 18 14:49:55 2014
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                4402 
   vendor                                     CMN
  xserver.version: 2:1.15.0-1ubuntu7

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