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[Bug 1295456] Re: [Toshiba Satellite A660/07U] Keyboard backlight not working

 

Ok Christopher may I please start by saying that your recommendation
caused me to have to clean slate the notebook!!!

It turns out that the style of UEFI BIOS flash software provided by the
vendor in my region (south east asia) is and only can be run from a
windows GUI, that being said however not even when I did this would the
WinFlash application allow for the flashing to occur.

A very long story brought short would be to say multiple varied command
line attempts created a disk error that I could not recover my Ubuntu
from. So I clean slated the drive (loosing everything) with Windows 7
and fart arsed around with the vendor provided BIOS flash utility until
I came to my senses and looked into how other regions were performing
the action. It is with this research that I provide the following advise
in the event someone else ever gets in as much poo as I was!!!

http://forums.toshiba.com/t5/General-
Troubleshooting/Satellite-A665-S6070-Cannot-update-
BIOS/td-p/248322#link_127

I'm pretty sure the above can only be performed on a windows operating
system so make sure you befriend someone for the period of building the
boot cd or have a virtual instance at your console!!!

I made an educated guess on which bios drive download to use based on
the model and make numbers with the BIOS version being as close to my
regions declared version.

With the above out of the way I may advise I have successfully updated
the bios and have provided a screenshot of the information you were
after.

Finally, I may confirm that the backlit keys are still not operational
during Ubunutu lifecycle (they do light up pre operating system only and
always did do this even prior to anything that has been tried).

Cheers,

Bundy

** Attachment added: "bios-updated-successfully-issue-still-present"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1295456/+attachment/4041944/+files/bios-successfully-flashed-to-current-version-still-no-backlights.png

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1295456

Title:
  [Toshiba Satellite A660/07U] Keyboard backlight not working

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  My keyboard backlight is not working.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image-3.11.0-18-generic 3.11.0-18.32
  ProcVersionSignature: Ubuntu 3.11.0-18.32-generic 3.11.10.4
  Uname: Linux 3.11.0-18-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  bundy      2173 F.... pulseaudio
   /dev/snd/controlC0:  bundy      2173 F.... pulseaudio
  Date: Fri Mar 21 11:42:44 2014
  HibernationDevice: RESUME=UUID=47ba67fa-c936-460b-922c-a9f198890d6e
  InstallationDate: Installed on 2014-03-19 (1 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: TOSHIBA Satellite A660
  MarkForUpload: True
  ProcFB:

  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-18-generic root=UUID=e52cede5-e32b-469c-9f1f-88d82b4026ef ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-18-generic N/A
   linux-backports-modules-3.11.0-18-generic  N/A
   linux-firmware                             1.116.2
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/14/10
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: 1.80
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NWQAA
  dmi.board.vendor: TOSHIBA
  dmi.board.version: 1.00
  dmi.chassis.asset.tag: *
  dmi.chassis.type: 9
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnTOSHIBA:bvr1.80:bd09/14/10:svnTOSHIBA:pnSatelliteA660:pvrPSAW3A-07U00R:rvnTOSHIBA:rnNWQAA:rvr1.00:cvnTOSHIBA:ct9:cvrN/A:
  dmi.product.name: Satellite A660
  dmi.product.version: PSAW3A-07U00R
  dmi.sys.vendor: TOSHIBA

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