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[Bug 1272945] Re: 8086:2592 [Toshiba Portégé R200-110] Black screen/freeze after resume with i915

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: "Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>
Date: Thu, 03 Apr 2014 11:01:43 -0000
Reply-to: Bug 1272945 <1272945@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
peterthevicar, thanks for the picture. Could you please test the latest
mainline kernel via http://kernel.ubuntu.com/~kernel-
ppa/mainline/v3.14-trusty/ and advise to the results?

** Description changed:

  When I suspend (using either the session menu or by closing the lid) and
  resume, my Toshiba Portege R200 fails to wake. The flashing orange light
  changes to blue but the screen remains black and the keyboard is
  unresponsive (Caps Lock doesn't work, Ctrl-Alt-F keys don't work etc).
  The only way to get out is to long-press the power button. This may be
  due to the i915 kms module. This is a regression as it used to work in
  12.04 and 12.10. I did a chop using the mainline kernels and found that
  kernel 3.9.9 (dated 3.Jul.13) works fine but 3.10-rc1 (13.May.13)
  doesn't. In the mean time I'm running with 3.9.9.
  
  WORKAROUND: Use the VESA driver.
+ 
+ As per my computer's sticker https://launchpadlibrarian.net/171657213/Toshiba-R200.jpg it notes I have a Toshiba Portege R200-126 PPR21E-00K00QEN, not the following as queried from my system:
+ dmi.product.version: PPR20E-01S02REN
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image (not installed)
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  Uname: Linux 3.11.0-15-generic i686
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  peter      1454 F.... pulseaudio
  CurrentDmesg: [  136.627313] init: plymouth-stop pre-start process (2057) terminated with status 1
  Date: Sun Jan 26 16:56:01 2014
  HibernationDevice: RESUME=UUID=d4ddcbdb-5cdd-4c53-a3b4-2b7ef2bcb2c9
  InstallationDate: Installed on 2013-10-14 (103 days ago)
  InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Beta i386 (20130925.1)
  MachineType: TOSHIBA PORTEGE R200
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=78b72944-a92e-433a-837d-e66c5d9fefde ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-15-generic N/A
   linux-backports-modules-3.11.0-15-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/25/2005
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd10/25/2005:svnTOSHIBA:pnPORTEGER200:pvrPPR20E-01S02REN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R200
  dmi.product.version: PPR20E-01S02REN
  dmi.sys.vendor: TOSHIBA

** Summary changed:

- 8086:2592 [Toshiba Portégé R200-110] Black screen/freeze after resume with i915
+ 8086:2592 [Toshiba Portégé R200-126] Black screen/freeze after resume with i915

** Tags removed: bios-outdated-1.70
** Tags added: latest-bios-1.20

-- 
You received this bug notification because you are a member of Kernel
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https://bugs.launchpad.net/bugs/1272945

Title:
  8086:2592 [Toshiba Portégé R200-126] Black screen/freeze after resume
  with i915

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  When I suspend (using either the session menu or by closing the lid)
  and resume, my Toshiba Portege R200 fails to wake. The flashing orange
  light changes to blue but the screen remains black and the keyboard is
  unresponsive (Caps Lock doesn't work, Ctrl-Alt-F keys don't work etc).
  The only way to get out is to long-press the power button. This may be
  due to the i915 kms module. This is a regression as it used to work in
  12.04 and 12.10. I did a chop using the mainline kernels and found
  that kernel 3.9.9 (dated 3.Jul.13) works fine but 3.10-rc1 (13.May.13)
  doesn't. In the mean time I'm running with 3.9.9.

  WORKAROUND: Use the VESA driver.

  As per my computer's sticker https://launchpadlibrarian.net/171657213/Toshiba-R200.jpg it notes I have a Toshiba Portege R200-126 PPR21E-00K00QEN, not the following as queried from my system:
  dmi.product.version: PPR20E-01S02REN

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-image (not installed)
  ProcVersionSignature: Ubuntu 3.11.0-15.23-generic 3.11.10
  Uname: Linux 3.11.0-15-generic i686
  ApportVersion: 2.12.5-0ubuntu2.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  peter      1454 F.... pulseaudio
  CurrentDmesg: [  136.627313] init: plymouth-stop pre-start process (2057) terminated with status 1
  Date: Sun Jan 26 16:56:01 2014
  HibernationDevice: RESUME=UUID=d4ddcbdb-5cdd-4c53-a3b4-2b7ef2bcb2c9
  InstallationDate: Installed on 2013-10-14 (103 days ago)
  InstallationMedia: Xubuntu 13.10 "Saucy Salamander" - Beta i386 (20130925.1)
  MachineType: TOSHIBA PORTEGE R200
  MarkForUpload: True
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-15-generic root=UUID=78b72944-a92e-433a-837d-e66c5d9fefde ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-15-generic N/A
   linux-backports-modules-3.11.0-15-generic  N/A
   linux-firmware                             1.116
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/25/2005
  dmi.bios.vendor: TOSHIBA
  dmi.bios.version: Version 1.60
  dmi.board.name: Portable PC
  dmi.board.vendor: TOSHIBA
  dmi.board.version: Version A0
  dmi.chassis.asset.tag: 0000000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: TOSHIBA
  dmi.chassis.version: Version 1.0
  dmi.modalias: dmi:bvnTOSHIBA:bvrVersion1.60:bd10/25/2005:svnTOSHIBA:pnPORTEGER200:pvrPPR20E-01S02REN:rvnTOSHIBA:rnPortablePC:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
  dmi.product.name: PORTEGE R200
  dmi.product.version: PPR20E-01S02REN
  dmi.sys.vendor: TOSHIBA

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References

[Bug 1272945] [NEW] Black screen and freeze after resume with i915 on Portege r200
From: peterthevicar, 2014-01-26