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Re: [Bug 1299739] Re: general protection fault: 0000 [#1] SMP

 

Joseph,

             I continued testing today with the new kernel and burned 
another 11 CD's and 2 DVD's. No
             GPF's occurred so I feel pretty confident that the BIOS 
change solved the issue. I think we
             can close the bug report and list the cause as "ASUS 
Optimal" settings. I may have a weak
             memory chip or something that is preventing the more 
aggressive settings from working.
             We had a 4 day power outage due to an ice storm earlier 
this year and it may have had a
             negative effect on the hardware. I will have to run a 24hr 
memory test on the machine with
             the more aggressive settings after 14.04 release and see if 
I need to replace a memory chip
             or something.

             I will add an entry to the bug report stating that the 
problem has not reoccurred and why. I will
             be more aware and check my hardware and BIOS settings 
before I bug report another nebulous
             GPF of this type (e.g. the traceback was instructive and 
did not indicate any running software
             process but gut's level OS processes that could be related 
to BIOS or hardware problem).

             Thanks for your quick response and help,

B.Bogert
bbogert24@xxxxxxxxx

On 03/31/2014 05:53 PM, Joseph Salisbury wrote:
> Are you able to reproduce the GPF?  If so, would it be possible for you
> to test the latest upstream kernel? Refer to
> https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest
> v3.14 kernel[0].
>
> If this bug is fixed in the mainline kernel, please add the following
> tag 'kernel-fixed-upstream'.
>
> If the mainline kernel does not fix this bug, please add the tag:
> 'kernel-bug-exists-upstream'.
>
> If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
> Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".
>
>
> Thanks in advance.
>
>
> [0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.14-trusty/
>
> ** Changed in: linux (Ubuntu)
>     Importance: Undecided => Medium
>

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1299739

Title:
  general protection fault: 0000 [#1] SMP

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  I was burning a CD using Brasero when the Unity desktop died and I
  ended up back at the lightdm login prompt. This was the first problem
  of this kind since running Trusty and occured since the latest update
  on 3/29/2014. The system had been completely stable up to this point.
  Brasero was in the process of verifying the checksum when the problem
  occured. Brasero version is 3.10.0, kernel version is
  3.13.0-20-generic. This is an ASUS Sabertooth motherboard with 4Ghz
  AMD 8 core and 16Gb of memory.  This is my daily use computer and was
  up for several days before the GPF occured. I am using the updates ATI
  proprietary driver from the Ubuntu repository.

  Let me know if I can provide any more information for you .

  Thanks,
  B.Bogert
  bbogert24@xxxxxxxxx

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-20-generic 3.13.0-20.42
  ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
  Uname: Linux 3.13.0-20-generic x86_64
  NonfreeKernelModules: fglrx
  Annotation: Your system might become unstable now and might need to be restarted.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  Date: Sun Mar 30 07:30:15 2014
  Failure: oops
  HibernationDevice: RESUME=UUID=2018acda-0317-40ce-b43d-4165f2056510
  InstallationDate: Installed on 2014-03-18 (11 days ago)
  InstallationMedia: WolfLand-14.04-v1.7 14.04 - Release amd64
  MachineType: To be filled by O.E.M. To be filled by O.E.M.
  ProcFB: 0 VESA VGA
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=089d0b73-5482-4397-b728-01cf55d432b4 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu7
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  Title: general protection fault: 0000 [#1] SMP
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
   
  dmi.bios.date: 01/17/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0305
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: SABERTOOTH 990FX/GEN3 R2.0
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0305:bd01/17/2013:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnSABERTOOTH990FX/GEN3R2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: To be filled by O.E.M.

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