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Message #53859
[Bug 1303230] Re: hp office jet 100 mobile printer will not show up in printer list and a bunch of errors when i connect printer and run tail -f /var/log/syslog
Looks like that libusb and/or the kernel has problems communicating with
this USB printer. Adding appropriate tasks ...
** Also affects: libusb (Ubuntu)
Importance: Undecided
Status: New
** Also affects: linux (Ubuntu)
Importance: Undecided
Status: New
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https://bugs.launchpad.net/bugs/1303230
Title:
hp office jet 100 mobile printer will not show up in printer list and
a bunch of errors when i connect printer and run tail -f
/var/log/syslog
Status in HP Linux Imaging and Printing:
New
Status in “hplip” package in Ubuntu:
New
Status in “libusb” package in Ubuntu:
New
Status in “linux” package in Ubuntu:
Confirmed
Bug description:
i tried following
https://wiki.ubuntu.com/DebuggingPrintingProblems#USB but when i
plugged in the printer and ran tail -f /var/log/syslog I got the
following errors http://paste.ubuntu.com/7210911/
Ubuntu 14.04
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: cups 1.7.1-5ubuntu10
ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
Uname: Linux 3.13.0-23-generic i686
ApportVersion: 2.14.1-0ubuntu1
Architecture: i386
CupsErrorLog:
CurrentDesktop: Unity
Date: Sat Apr 5 22:05:18 2014
InstallationDate: Installed on 2014-04-01 (4 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140310)
Lpstat: device for HP-Officejet-Pro-8600: hp:/net/Officejet_Pro_8600?zc=HP15C159
MachineType: Hewlett-Packard HP Pavilion dv6000 (RP296UA#ABA)
Papersize: letter
PpdFiles: HP-Officejet-Pro-8600: HP Officejet Pro 8600, hpcups 3.14.3
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic root=UUID=b4878226-5f7c-4ddb-a09f-f40b70bf2acb ro quiet splash vt.handoff=7
SourcePackage: cups
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 01/09/2007
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: F.14
dmi.board.name: 30BB
dmi.board.vendor: Quanta
dmi.board.version: 66.37
dmi.chassis.type: 10
dmi.chassis.vendor: Quanta
dmi.chassis.version: N/A
dmi.modalias: dmi:bvnHewlett-Packard:bvrF.14:bd01/09/2007:svnHewlett-Packard:pnHPPaviliondv6000(RP296UA#ABA):pvrRev1:rvnQuanta:rn30BB:rvr66.37:cvnQuanta:ct10:cvrN/A:
dmi.product.name: HP Pavilion dv6000 (RP296UA#ABA)
dmi.product.version: Rev 1
dmi.sys.vendor: Hewlett-Packard
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