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[Bug 1304865] Re: [LENOVO 20A70037US] suspend/resume failure

 

I updated the bug since I tested the kernel 3.14.0-031400 for amd64. The
bug does still exist in that kernel. Therefore, I confirmed the bug
again and added the requested tag.

Joseph: I installed the generic kernel. Not the lowlatency one. Should I
test that one too? Also, if I can help with more debug information (logs
or whatever) please tell me so I can give a hand.

** Description changed:

  Suspend and resume fails with Ubuntu 14.04. As far as I recon, the
  suspend works but the laptop never resumes. I am not sure where to
  report this problem (it's now under the package "Linux") but I can help
  ppl with debugging for this machine is necessary.
  
  In short, what I expected:
  closing the laptop lid will suspend the machine, opening it will resume it
  
  What happened:
  the machine went into sleep, but opening the lid didn't resume Ubuntu
  
  Reproducible: always, as well as clicking "suspend" in the menu top-
  right of ubuntu. Resume also fails clicking the power button of the
  machine. Long pressing the button will power off the machine so I can
  reboot again.
  
  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-23-generic 3.13.0-23.45
  ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
  Uname: Linux 3.13.0-23-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  lightdm    1370 F.... pulseaudio
-                       jurian     1921 F.... pulseaudio
-  /dev/snd/controlC1:  lightdm    1370 F.... pulseaudio
-                       jurian     1921 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  lightdm    1370 F.... pulseaudio
+                       jurian     1921 F.... pulseaudio
+  /dev/snd/controlC1:  lightdm    1370 F.... pulseaudio
+                       jurian     1921 F.... pulseaudio
  Date: Wed Apr  9 09:23:00 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=7a467bb6-a69f-472b-967c-718f89733338
  InstallationDate: Installed on 2014-04-06 (2 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  InterpreterPath: /usr/bin/python3.4
  MachineType: LENOVO 20A70037US
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
-  TERM=linux
-  PATH=(custom, no user)
+  TERM=linux
+  PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic.efi.signed root=UUID=914cae97-492f-45bb-a6f1-295aceb2e3af ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
-  linux-restricted-modules-3.13.0-23-generic N/A
-  linux-backports-modules-3.13.0-23-generic  N/A
-  linux-firmware                             1.127
+  linux-restricted-modules-3.13.0-23-generic N/A
+  linux-backports-modules-3.13.0-23-generic  N/A
+  linux-firmware                             1.127
  SourcePackage: linux
  Title: [LENOVO 20A70037US] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
-  
+ 
  dmi.bios.date: 02/13/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GRET32WW (1.09 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20A70037US
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 Pro
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGRET32WW(1.09):bd02/13/2014:svnLENOVO:pn20A70037US:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A70037US:rvrSDK0E50510Pro:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20A70037US
  dmi.product.version: ThinkPad X1 Carbon 2nd
  dmi.sys.vendor: LENOVO

** Tags added: kernel-bug-exists-upstream

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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https://bugs.launchpad.net/bugs/1304865

Title:
  [LENOVO 20A70037US] suspend/resume failure

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Suspend and resume fails with Ubuntu 14.04. As far as I recon, the
  suspend works but the laptop never resumes. I am not sure where to
  report this problem (it's now under the package "Linux") but I can
  help ppl with debugging for this machine is necessary.

  In short, what I expected:
  closing the laptop lid will suspend the machine, opening it will resume it

  What happened:
  the machine went into sleep, but opening the lid didn't resume Ubuntu

  Reproducible: always, as well as clicking "suspend" in the menu top-
  right of ubuntu. Resume also fails clicking the power button of the
  machine. Long pressing the button will power off the machine so I can
  reboot again.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-23-generic 3.13.0-23.45
  ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
  Uname: Linux 3.13.0-23-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lightdm    1370 F.... pulseaudio
                        jurian     1921 F.... pulseaudio
   /dev/snd/controlC1:  lightdm    1370 F.... pulseaudio
                        jurian     1921 F.... pulseaudio
  Date: Wed Apr  9 09:23:00 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=7a467bb6-a69f-472b-967c-718f89733338
  InstallationDate: Installed on 2014-04-06 (2 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  InterpreterPath: /usr/bin/python3.4
  MachineType: LENOVO 20A70037US
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic.efi.signed root=UUID=914cae97-492f-45bb-a6f1-295aceb2e3af ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-23-generic N/A
   linux-backports-modules-3.13.0-23-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  Title: [LENOVO 20A70037US] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:

  dmi.bios.date: 02/13/2014
  dmi.bios.vendor: LENOVO
  dmi.bios.version: GRET32WW (1.09 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20A70037US
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50510 Pro
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvrGRET32WW(1.09):bd02/13/2014:svnLENOVO:pn20A70037US:pvrThinkPadX1Carbon2nd:rvnLENOVO:rn20A70037US:rvrSDK0E50510Pro:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 20A70037US
  dmi.product.version: ThinkPad X1 Carbon 2nd
  dmi.sys.vendor: LENOVO

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