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[Bug 1306714] Re: [Notebook W740SU] suspend/resume failure

 

Thanks for your answer.

I forgot to said that the bug occurred only once and seem to not be
reproducible every time.

I followed the instruction to install the latest upstream kernel
Everything seem ok, I will try it for a few days and try to reproduce the bug.
I change the tag in a few days ?


############ My upstream kernel installation  ############
$ ls
linux-headers-3.14.0-031400_3.14.0-031400.201403310035_all.deb
linux-headers-3.14.0-031400-generic_3.14.0-031400.201403310035_amd64.deb
linux-image-3.14.0-031400-generic_3.14.0-031400.201403310035_amd64.deb
$ sudo dpkg -i *.deb
[...]
Found linux image: /boot/vmlinuz-3.14.0-031400-generic
Found initrd image: /boot/initrd.img-3.14.0-031400-generic
Found linux image: /boot/vmlinuz-3.13.0-24-generic
Found initrd image: /boot/initrd.img-3.13.0-24-generic
Found linux image: /boot/vmlinuz-3.13.0-23-generic
Found initrd image: /boot/initrd.img-3.13.0-23-generic
Found linux image: /boot/vmlinuz-3.11.0-18-generic
Found initrd image: /boot/initrd.img-3.11.0-18-generic
Found memtest86+ image: /boot/memtest86+.elf
Found memtest86+ image: /boot/memtest86+.bin
done
$ reboot
$ uname -a
Linux hades 3.14.0-031400-generic #201403310035 SMP Mon Mar 31 04:36:23 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
###############################################

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https://bugs.launchpad.net/bugs/1306714

Title:
  [Notebook W740SU] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Screen freeze after suspend.
  No keyboard or mouse (even ctrl + alt + Fx has no effect)
  Need to hard reset

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-23-generic 3.13.0-23.45
  ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
  Uname: Linux 3.13.0-23-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  skyghis    1525 F.... pulseaudio
   /dev/snd/controlC0:  skyghis    1525 F.... pulseaudio
  Date: Fri Apr 11 18:29:42 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=a5cfecd7-7eb3-4a01-90fe-30384b771e48
  InstallationDate: Installed on 2014-02-22 (48 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Notebook W740SU
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic root=UUID=eebdb271-dca4-4b7f-bda6-74299cac8674 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-23-generic N/A
   linux-backports-modules-3.13.0-23-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  Title: [Notebook W740SU] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-03-22 (20 days ago)
  UserGroups:
   
  dmi.bios.date: 10/02/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 4.6.5
  dmi.board.asset.tag: Tag 12345
  dmi.board.name: W740SU
  dmi.board.vendor: Notebook
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: Notebook
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr4.6.5:bd10/02/2013:svnNotebook:pnW740SU:pvrNotApplicable:rvnNotebook:rnW740SU:rvrNotApplicable:cvnNotebook:ct9:cvrN/A:
  dmi.product.name: W740SU
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Notebook

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