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[Bug 1200204] Re: 2040:7200 SuperSpeed USB failure (and kernel oops) after launching tvtime: ERROR Transfer event TRB DMA ptr not part of current TD; unable to handle kernel NULL pointer dereference at 0000000000000018; IP is at usb_set_interface+0x19/0x2d0

 

Ronald J. Wright, as per
http://www.asus.com/Motherboards/H87IPLUS/#support_Download_8 an update
is available for your BIOS (1005). If you update to this, does it change
anything?

If not, could you please provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

** Tags removed: kernel-bug-exists-upstream-v3.12-rc3 latest-bios-0507
** Tags added: bios-outdated-1005 kernel-bug-exists-upstream-v3.14

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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Title:
  2040:7200 SuperSpeed USB failure (and kernel oops) after launching
  tvtime: ERROR Transfer event TRB DMA ptr not part of current TD;
  unable to handle kernel NULL pointer dereference at 0000000000000018;
  IP is at usb_set_interface+0x19/0x2d0

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The machine has Ubuntu 13.04 installed, and it consists of an ASUS
  H87I-PLUS motherboard with Haswell hardware and a combination of USB
  2.0 and SuperSpeed USB ports.  I am having trouble using it with a
  Hauppauge WinTV-HVR-950Q TV tuner card.  Plugging in the card or
  leaving it plugged in before boot does not lead to any failures, but
  after I launch tvtime, it causes a USB failure, which causes USB
  shutdown and then a kernel oops.  I plugged the card into various USB
  2.0 and SuperSpeed USB ports, and I have even used version 3.10 of the
  Linux kernel.  However, the same result occurred whether a SuperSpeed
  USB port or a USB 2.0 port was used, and the same USB failure (with
  USB shutdown but without a kernel oops) occurred in version 3.10 of
  Linux.  I tried the same version of Ubuntu (with an official Ubuntu-
  supported kernel) on a Lenovo X201 Tablet containing only USB 2.0
  ports, and it seems to work fine.  This leads me to believe that there
  is a bug in the xhci driver.  Attached are logs documenting the USB
  failure in both the Ubuntu-supported 3.8.0 kernel and the 3.10 kernel
  that occurred on launch of tvtime.

  Upstream URL: http://comments.gmane.org/gmane.linux.usb.general/89930

  ProblemType: Bug
  DistroRelease: Ubuntu 13.04
  Package: linux-image-3.8.0-26-generic 3.8.0-26.38
  ProcVersionSignature: Ubuntu 3.8.0-26.38-generic 3.8.13.2
  Uname: Linux 3.8.0-26-generic x86_64
  ApportVersion: 2.9.2-0ubuntu8.1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC2:  ron        1937 F.... pulseaudio
   /dev/snd/controlC1:  ron        1937 F.... pulseaudio
   /dev/snd/controlC0:  ron        1937 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  Date: Wed Jul 10 08:16:02 2013
  HibernationDevice: RESUME=UUID=eb7fabf7-3980-4caf-af26-e6c53469c718
  InstallationDate: Installed on 2013-07-06 (4 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  IwConfig:
   eth1      no wireless extensions.

   lo        no wireless extensions.
  MachineType: ASUS All Series
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-26-generic root=UUID=6a9a5196-9fc6-43aa-befb-efe292bed5a1 ro crashkernel=384M-2G:64M,2G-:128M quiet splash vt.handoff=7
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-26-generic N/A
   linux-backports-modules-3.8.0-26-generic  N/A
   linux-firmware                            1.106
  RfKill:

  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/15/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0306
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H87I-PLUS
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0306:bd04/15/2013:svnASUS:pnAllSeries:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnH87I-PLUS:rvrRevX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: All Series
  dmi.product.version: System Version
  dmi.sys.vendor: ASUS

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