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[Bug 1198577] Re: USB-Audio - FCA610, playback Pulseaudio/ALSA fails to detect card

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Benjamin Tegge <1198577@xxxxxxxxxxxxxxxxxx>
Date: Sun, 13 Apr 2014 16:07:46 -0000
Reply-to: Bug 1198577 <1198577@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
** Description changed:

  Update:
  
  The issue still exists and is _not_ releated to BIOS or UEFI firmware,
- as I have tried to get the device working on 3 different hosts. I have
- found that using aplay to play a test file will play choppy audio
- accross all channels (the LEDs at the front of the device flicker very
- fast, where they should only be active for the channels playing audio).
- I tried all options from 1 (-c 1) to 10 (-c 10, the device has 10 output
- channels), but the result is always the same:
+ as I have tried to get the device working on 3 different hosts.
  
- $ aplay -D plughw:CARD=FCA610,DEV=0 -c 10 test.wav 
+ Testing the device with aplay works fine for a stereo file:
+ 
+ aplay -D plughw:CARD=FCA610,DEV=0 test.wav
  Playing WAVE 'test.wav' : Signed 16 bit Little Endian, Rate 44100 Hz, Stereo
- aplay: pcm_write:1939: write error: No such device
+ ^CAborted by signal Interrupt...
+ aplay: pcm_write:1939: write error: Interrupted system call
  
- The device fails after a few seconds and has to be replugged or power
- cycled.
+ PulseAudio is still not able to use/configure the device (see comment
+ #20 for error message) and alsamixer still shows only the "Clock
+ Selector" control.
  
  Release tested: trusty
  Kernels tested: the latest mainline as of today (3.14.0-999-generic_3.14.0-999.201404130205) and the latest trusty kernel as of today (3.13.0-24-generic)
  
  ---
  
  I am trying to get the new Behringer FCA610  USB/Firewire audio
  interface to work via USB connection (issue might also affect the bigger
  FCA1616 model). I haven't tried Firewire since my computers don't have
  have Firewire inputs anymore. The device is detected as "Device: FCA610
  Chip: USB Mixer" in alsamixer but only shows a control named "Clock
  Selector" with the following options: SPDIF Input, USB-Bus (SOF), Device
  Internal Clock. Attached files are from my workstation running 12.10,
  but I have also tried 13.04 and saucy.
  
  What I expected to happen:
  At least some inputs and (stereo) outputs should show up in alsamixer. Ideally 4 stereo outputs (including pulseaudio profiles for stereo up to 7.1), 2 mic/instrument inputs as well as toslink in and out were expected to be working.
  
  What happened:
  Only a control named "Clock Selector" is visible in alsamixer (View: F5: All), nothing in pavucontrol or sound settings.
  
  ---
  cat /proc/asound/FCA610/usbmixer
  USB Mixer: usb_id=0x13970003, ctrlif=0, ctlerr=0
  Card: BEHRINGER FCA610 at usb-0000:00:14.0-2, high speed
    Unit: 211
      Control: name="Clock Selector", index=0
      Info: id=211, control=1, cmask=0x0, channels=1, type="U8"
      Volume: min=1, max=3, dBmin=0, dBmax=0
  
  cat /proc/asound/FCA610/stream0
  BEHRINGER FCA610 at usb-0000:00:14.0-2, high speed : USB Audio
  
  Playback:
    Status: Stop
    Interface 2
      Altset 1
      Format: S32_LE
      Channels: 10
      Endpoint: 2 OUT (ASYNC)
      Rates: 44100, 48000, 88200, 96000
      Data packet interval: 125 us
  
  Capture:
    Status: Stop
    Interface 1
      Altset 1
      Format: S32_LE
      Channels: 6
      Endpoint: 1 IN (ASYNC)
      Rates: 44100, 48000, 88200, 96000
      Data packet interval: 125 us
  
  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: pulseaudio 1:2.1-0ubuntu4.1
  ProcVersionSignature: Ubuntu 3.5.0-34.55-generic 3.5.7.13
  Uname: Linux 3.5.0-34-generic x86_64
  ApportVersion: 2.6.1-0ubuntu11
  Architecture: amd64
  Date: Sun Jul  7 03:42:14 2013
  InstallationDate: Installed on 2012-10-20 (259 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_Card: USB-Audio - FCA610
  Title: [USB-Audio - FCA610, playback] Pulseaudio fails to detect card
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/09/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2003
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z77-M
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2003:bd05/09/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-M:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  modified.conffile..etc.pulse.daemon.conf: [modified]
  modified.conffile..etc.pulse.default.pa: [modified]
  mtime.conffile..etc.pulse.daemon.conf: 2012-11-14T23:08:28
  mtime.conffile..etc.pulse.default.pa: 2012-11-14T23:06:17
  ---
  ApportVersion: 2.6.1-0ubuntu11
  Architecture: amd64
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  DistroRelease: Ubuntu 12.10
  HibernationDevice: RESUME=UUID=0893f9f1-1bd7-4f18-8116-76400bb910a4
  InstallationDate: Installed on 2012-10-20 (259 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  IwConfig:
   vboxnet0  no wireless extensions.
  
   eth0      no wireless extensions.
  
   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-34-generic root=UUID=cb53da38-db99-4d80-8f10-8349ff24bc3a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-34.55-generic 3.5.7.13
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-34-generic N/A
   linux-backports-modules-3.5.0-34-generic  N/A
   linux-firmware                            1.95.1
  RfKill:
   75: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  Tags:  quantal running-unity
  Uname: Linux 3.5.0-34-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  dmi.bios.date: 05/09/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2003
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z77-M
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2003:bd05/09/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-M:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

-- 
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https://bugs.launchpad.net/bugs/1198577

Title:
  USB-Audio - FCA610, playback  Pulseaudio/ALSA fails to detect card

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  Update:

  The issue still exists and is _not_ releated to BIOS or UEFI firmware,
  as I have tried to get the device working on 3 different hosts.

  Testing the device with aplay works fine for a stereo file:

  aplay -D plughw:CARD=FCA610,DEV=0 test.wav
  Playing WAVE 'test.wav' : Signed 16 bit Little Endian, Rate 44100 Hz, Stereo
  ^CAborted by signal Interrupt...
  aplay: pcm_write:1939: write error: Interrupted system call

  PulseAudio is still not able to use/configure the device (see comment
  #20 for error message) and alsamixer still shows only the "Clock
  Selector" control.

  Release tested: trusty
  Kernels tested: the latest mainline as of today (3.14.0-999-generic_3.14.0-999.201404130205) and the latest trusty kernel as of today (3.13.0-24-generic)

  ---

  I am trying to get the new Behringer FCA610  USB/Firewire audio
  interface to work via USB connection (issue might also affect the
  bigger FCA1616 model). I haven't tried Firewire since my computers
  don't have have Firewire inputs anymore. The device is detected as
  "Device: FCA610  Chip: USB Mixer" in alsamixer but only shows a
  control named "Clock Selector" with the following options: SPDIF
  Input, USB-Bus (SOF), Device Internal Clock. Attached files are from
  my workstation running 12.10, but I have also tried 13.04 and saucy.

  What I expected to happen:
  At least some inputs and (stereo) outputs should show up in alsamixer. Ideally 4 stereo outputs (including pulseaudio profiles for stereo up to 7.1), 2 mic/instrument inputs as well as toslink in and out were expected to be working.

  What happened:
  Only a control named "Clock Selector" is visible in alsamixer (View: F5: All), nothing in pavucontrol or sound settings.

  ---
  cat /proc/asound/FCA610/usbmixer
  USB Mixer: usb_id=0x13970003, ctrlif=0, ctlerr=0
  Card: BEHRINGER FCA610 at usb-0000:00:14.0-2, high speed
    Unit: 211
      Control: name="Clock Selector", index=0
      Info: id=211, control=1, cmask=0x0, channels=1, type="U8"
      Volume: min=1, max=3, dBmin=0, dBmax=0

  cat /proc/asound/FCA610/stream0
  BEHRINGER FCA610 at usb-0000:00:14.0-2, high speed : USB Audio

  Playback:
    Status: Stop
    Interface 2
      Altset 1
      Format: S32_LE
      Channels: 10
      Endpoint: 2 OUT (ASYNC)
      Rates: 44100, 48000, 88200, 96000
      Data packet interval: 125 us

  Capture:
    Status: Stop
    Interface 1
      Altset 1
      Format: S32_LE
      Channels: 6
      Endpoint: 1 IN (ASYNC)
      Rates: 44100, 48000, 88200, 96000
      Data packet interval: 125 us

  ProblemType: Bug
  DistroRelease: Ubuntu 12.10
  Package: pulseaudio 1:2.1-0ubuntu4.1
  ProcVersionSignature: Ubuntu 3.5.0-34.55-generic 3.5.7.13
  Uname: Linux 3.5.0-34-generic x86_64
  ApportVersion: 2.6.1-0ubuntu11
  Architecture: amd64
  Date: Sun Jul  7 03:42:14 2013
  InstallationDate: Installed on 2012-10-20 (259 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: pulseaudio
  Symptom: audio
  Symptom_Card: USB-Audio - FCA610
  Title: [USB-Audio - FCA610, playback] Pulseaudio fails to detect card
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/09/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2003
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z77-M
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2003:bd05/09/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-M:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer
  modified.conffile..etc.pulse.daemon.conf: [modified]
  modified.conffile..etc.pulse.default.pa: [modified]
  mtime.conffile..etc.pulse.daemon.conf: 2012-11-14T23:08:28
  mtime.conffile..etc.pulse.default.pa: 2012-11-14T23:06:17
  ---
  ApportVersion: 2.6.1-0ubuntu11
  Architecture: amd64
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  DistroRelease: Ubuntu 12.10
  HibernationDevice: RESUME=UUID=0893f9f1-1bd7-4f18-8116-76400bb910a4
  InstallationDate: Installed on 2012-10-20 (259 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  IwConfig:
   vboxnet0  no wireless extensions.

   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-34-generic root=UUID=cb53da38-db99-4d80-8f10-8349ff24bc3a ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.5.0-34.55-generic 3.5.7.13
  RelatedPackageVersions:
   linux-restricted-modules-3.5.0-34-generic N/A
   linux-backports-modules-3.5.0-34-generic  N/A
   linux-firmware                            1.95.1
  RfKill:
   75: hci0: Bluetooth
    Soft blocked: no
    Hard blocked: no
  Tags:  quantal running-unity
  Uname: Linux 3.5.0-34-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  dmi.bios.date: 05/09/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2003
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z77-M
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2003:bd05/09/2013:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-M:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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