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[Bug 1176577] Re: [HP Compaq dc7700 Small Form Factor PC] mei unexpected reset in kernel 3.8

 

I installed Ubuntu 14.04 server on one of these HP Compaq dc7700 Small
Form Factor PC machines.

After the first boot (after install), the command prompt constantly gets messages that look like this:
[ 1352.248013] mei_me 0000:00:03.0: timer: connect/disconnect timeout.
[ 1357.248022] mei_me 0000:00:03.0: timer: connect/disconnect timeout.
[ 1358.248033] mei_me 0000:00:03.0: timer: connect/disconnect timeout.
[ 1359.248053] mei_me 0000:00:03.0: timer: connect/disconnect timeout.
[ 135.2486063] mei_me 0000:00:03.0: timer: connect/disconnect timeout.

Every second this machine is on, logged in or not, these alerts bombard
the terminal every second.

** Tags added: trusty

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https://bugs.launchpad.net/bugs/1176577

Title:
  [HP Compaq dc7700 Small Form Factor PC] mei unexpected reset in kernel
  3.8

Status in “linux” package in Ubuntu:
  Incomplete
Status in “linux” package in Arch Linux:
  New
Status in “linux” package in Fedora:
  Unknown

Bug description:
  Right after upgrading kernel from 3.5 to 3.8 (Ubuntu 13.04), the
  syslog got flooded by a large number of such messages:

  (cut)
  May  5 15:33:15 compaq-aldo kernel: [  205.064042] mei 0000:00:03.0: unexpected reset: dev_state = RESETING
  May  5 15:33:21 compaq-aldo kernel: [  211.076029] mei 0000:00:03.0: unexpected reset: dev_state = RESETING
  May  5 15:33:27 compaq-aldo kernel: [  217.088035] mei 0000:00:03.0: unexpected reset: dev_state = RESETING
  May  5 15:33:33 compaq-aldo kernel: [  223.100039] mei 0000:00:03.0: unexpected reset: dev_state = RESETING
  May  5 15:33:39 compaq-aldo kernel: [  229.112045] mei 0000:00:03.0: unexpected reset: dev_state = RESETING
  (cut)

  This was associated by non reliable ethernet functionality, i.e.
  transfer of large files from my Ubuntu box to a local NAS connected
  via ethernet got hanging with no other apparent errors or diagnostics:
  nautilus copy just stopped transferring data, leaving the copy window
  there with the progress bar stopped.

  I tried to reboot, but this behaviour is perfectly reproducible.

  This is one of the first syslog lines got from that kernel:

  May  5 15:30:15 compaq-aldo kernel: [    0.000000] Linux version
  3.8.0-19-generic (buildd@roseapple) (gcc version 4.7.3 (Ubuntu/Linaro
  4.7.3-1ubuntu1) ) #30-Ubuntu SMP Wed May 1 16:36:13 UTC 2013 (Ubuntu
  3.8.0-19.30-generic 3.8.8)

  I attach the whole syslog from boot of that kernel.

  On the same box, launching a previsous kernel (3.5) works flawlessly.
  For the time being, I removed 3.8 kernel from my box, now running 3.5.

  Kind regards
  Aldo
  --- 
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ldx        2074 F.... pulseaudio
   /dev/snd/controlC0:  ldx        2074 F.... pulseaudio
  CRDA: Error: command ['iw', 'reg', 'get'] failed with exit code 1: nl80211 not found.
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=32cc5d6d-43c1-4e97-a8b7-10b71aac3e29
  InstallationDate: Installed on 2013-01-04 (121 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
  IwConfig:
   lo        no wireless extensions.
   
   eth0      no wireless extensions.
  MachineType: Hewlett-Packard HP Compaq dc7700 Small Form Factor
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-19-generic root=UUID=38ce1d51-c3cf-438d-b395-f7c4744e2e37 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-19.30-generic 3.8.8
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-19-generic N/A
   linux-backports-modules-3.8.0-19-generic  N/A
   linux-firmware                            1.106
  RfKill:
   
  Tags:  raring
  Uname: Linux 3.8.0-19-generic i686
  UpgradeStatus: Upgraded to raring on 2013-04-26 (9 days ago)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo wireshark
  dmi.bios.date: 04/13/2007
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: 786E1 v01.10
  dmi.board.name: 0A54h
  dmi.board.vendor: Hewlett-Packard
  dmi.chassis.asset.tag: CZC7451V4Q
  dmi.chassis.type: 4
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvr786E1v01.10:bd04/13/2007:svnHewlett-Packard:pnHPCompaqdc7700SmallFormFactor:pvr:rvnHewlett-Packard:rn0A54h:rvr:cvnHewlett-Packard:ct4:cvr:
  dmi.product.name: HP Compaq dc7700 Small Form Factor
  dmi.sys.vendor: Hewlett-Packard

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