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[Bug 1291969] Re: No usb on resume from suspend

 

I have the same problem here after a fresh install of Ubuntu 14.04. When
I suspend I can still wake up de computer with my USB mouse or keyboard,
but they no longer function correctly. For instance the mouse cursor
will still move but clicking no longer works. I can wake up with the
keyboard but then it stops working. USB memory stick also seems frozen.
Reconnecting devices does not help. My keyboard lights up briefly but
that is all. The mouse completely stops working after reconnect.

On another partition I first did an upgrade from 13.10 to 14.04. Suspend
works fine here. I did a fresh install on another partition bescause it
would not boot. After the new install the grub menu was updated and it
works fine now. But then I noticed the suspend problem on the fresh
install.

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https://bugs.launchpad.net/bugs/1291969

Title:
  No usb on resume from suspend

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  My XPS13 running 14.04 sometimes loses its USB ports after resume from
  suspend. When this happens the entire bus seems dead - both external
  ports do not work, and internal USB devices (webcam, touchscreen) are
  also non-functional. Furthermore lsusb shows no devices attached.
  Rebooting or performing another suspend/resume cycle will clear the
  problem.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-17-generic 3.13.0-17.37
  ProcVersionSignature: Ubuntu 3.13.0-17.37-generic 3.13.6
  Uname: Linux 3.13.0-17-generic x86_64
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  steve      2868 F.... pulseaudio
   /dev/snd/controlC0:  steve      2868 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Mar 13 08:36:46 2014
  DistributionChannelDescriptor:
   # This is a distribution channel descriptor
   # For more information see http://wiki.ubuntu.com/DistributionChannelDescriptor
   canonical-oem-somerville-precise-amd64-20130203-1
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=79084358-087f-4cee-a0be-e2f78361873f
  InstallationDate: Installed on 2013-12-02 (100 days ago)
  InstallationMedia: Ubuntu 12.04 "Precise" - Build amd64 LIVE Binary 20130203-13:50
  Lsusb:
   Bus 001 Device 002: ID 8087:8000 Intel Corp. 
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 003 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Dell Inc. XPS13 9333
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-17-generic root=UUID=0b9db31c-747b-40ad-bbbd-13a9a29caece ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-17-generic N/A
   linux-backports-modules-3.13.0-17-generic  N/A
   linux-firmware                             1.126
  RfKill:
   1: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-02-12 (28 days ago)
  dmi.bios.date: 11/11/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A01
  dmi.board.name: 0GFTRT
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnDellInc.:bvrA01:bd11/11/2013:svnDellInc.:pnXPS139333:pvr:rvnDellInc.:rn0GFTRT:rvrA00:cvnDellInc.:ct8:cvr0.1:
  dmi.product.name: XPS13 9333
  dmi.sys.vendor: Dell Inc.

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