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[Bug 1303322] Re: [OEM Manufacturer V-P7H55E] suspend/resume failure

 

allartk, as per http://support.asus.com/download.aspx?SLanguage=en&m=V7-P7H55E&os=8 an update to your BIOS is available (0504). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-0504

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- [OEM Manufacturer V-P7H55E] suspend/resume failure
+ [Asus V-P7H55E] suspend/resume failure

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https://bugs.launchpad.net/bugs/1303322

Title:
  [Asus V-P7H55E] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Computer freezes while going to suspend.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-22-generic 3.13.0-22.44
  ProcVersionSignature: Ubuntu 3.13.0-22.44-generic 3.13.8
  Uname: Linux 3.13.0-22-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  allart     2104 F.... pulseaudio
   /dev/snd/controlC0:  allart     2104 F.... pulseaudio
  Date: Sun Apr  6 13:53:41 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=a564874b-0247-4369-b378-d5c2620f1d99
  InstallationDate: Installed on 2013-10-13 (175 days ago)
  InstallationMedia: Ubuntu 13.04 "Raring Ringtail" - Release amd64 (20130424)
  InterpreterPath: /usr/bin/python3.4
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: OEM Manufacturer V-P7H55E
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-22-generic root=UUID=2e7148e1-499b-478f-b052-40fae607bd22 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-22-generic N/A
   linux-backports-modules-3.13.0-22-generic  N/A
   linux-firmware                             1.127
  RfKill:
   
  SourcePackage: linux
  Title: [OEM Manufacturer V-P7H55E] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-03-29 (7 days ago)
  UserGroups:
   
  dmi.bios.date: 01/07/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0303
  dmi.board.asset.tag: To Be Filled By O.E.M.
  dmi.board.name: V-P7H55E
  dmi.board.vendor: ASUSTeK Computer INC.
  dmi.board.version: X.0x
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0303:bd01/07/2010:svnOEMManufacturer:pnV-P7H55E:pvrX.0x:rvnASUSTeKComputerINC.:rnV-P7H55E:rvrX.0x:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: V-P7H55E
  dmi.product.version: X.0x
  dmi.sys.vendor: OEM Manufacturer

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