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[Bug 1302682] Re: [ASUSTeK Computer Inc. P52Jc] suspend/resume failure

 

abibas, as per https://www.asus.com/Commercial_Notebook/P52Jc/HelpDesk_Download/ an update to your BIOS is available (210). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-210

** Summary changed:

- [ASUSTeK Computer Inc. P52Jc] suspend/resume failure
+ [ASUS P52Jc] suspend/resume failure

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https://bugs.launchpad.net/bugs/1302682

Title:
  [ASUS P52Jc] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  dont know

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-22-generic 3.13.0-22.44
  ProcVersionSignature: Ubuntu 3.13.0-22.44-generic 3.13.8
  Uname: Linux 3.13.0-22-generic i686
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dimka      1514 F.... pulseaudio
  Date: Sat Apr  5 01:02:02 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=c9884428-c9a8-447a-b376-fe0ea2e5c457
  InstallationDate: Installed on 2014-03-03 (31 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140220.1)
  InterpreterPath: /usr/bin/python3.4
  MachineType: ASUSTeK Computer Inc. P52Jc
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-22-generic root=UUID=9b538541-37f6-4a6f-8bd8-16ef9cb4144c ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-22-generic N/A
   linux-backports-modules-3.13.0-22-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  Title: [ASUSTeK Computer Inc. P52Jc] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 07/01/2010
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P52Jc.201
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: P52Jc
  dmi.board.vendor: ASUSTeK Computer Inc.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK Computer Inc.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP52Jc.201:bd07/01/2010:svnASUSTeKComputerInc.:pnP52Jc:pvr1.0:rvnASUSTeKComputerInc.:rnP52Jc:rvr1.0:cvnASUSTeKComputerInc.:ct10:cvr1.0:
  dmi.product.name: P52Jc
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK Computer Inc.

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