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Message #55969
[Bug 1309462] Re: Intel Ivybridge Mobile graphics backlight not adjustable
RavanH, as per http://us.acer.com/ac/en/US/content/drivers an update to your BIOS is available (2.18). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Tags added: bios-outdated-2.18
** Summary changed:
- Intel Ivybridge Mobile graphics backlight not adjustable
+ 8086:0166 [Aspire V5-571P] Backlight not adjustable
** Changed in: linux (Ubuntu)
Importance: Undecided => Low
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1309462
Title:
8086:0166 [Aspire V5-571P] Backlight not adjustable
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
On an Acer Aspire V5 with Intel Graphics, backlight control is not
working. Both on Ubuntu GNOME 13.10 and 14.04 neither hotkeys or
adjusting the applet slider has any effect. Note that the hotkeys
Fn+Left and Fn+Right DO result in a moving slider indicator but no
actual backlight change.
Following https://wiki.ubuntu.com/Kernel/Debugging/Backlight "Testing
for a workaround" here are my findings. More debugging info will be
attached later.
TESTING FOR A WORK AROUND
> Reboot with only the kernel parameter acpi_backlight=vendor :
> Make a comment on if you can now alter the backlight with hotkeys or a brightness applet.
No / Yes *
> sudo su
> echo 8 > /sys/class/backlight/intel_backlight/brightness
> Please comment on if the brightness changes.
Yes
> Reboot with just kernel parameter video.use_bios_initial_backlight=0
> and make a comment on if you can now alter the backlight with hotkeys or a brightness applet.
No / No
> If using a v3.13.x+ series kernel, reboot with just kernel parameter video.use_native_backlight=1
> and make a comment on if you can now alter the backlight with hotkeys or a brightness applet.
Yes / Yes *
* please note that there is no brightness applet in Ubuntu GNOME 14.04
but going to the Settings > Screen Brightness & Lock the brightness
can now be controlled
BASIC DEBUGGING INFORMATION (all files will be attached later)
$ ls /sys/class/backlight
acpi_video0 intel_backlight
$ dmesg | grep 'ACPI: Video'
[ 2.969975] ACPI: Video Device [GFX0] (multi-head: yes rom: no post: no)
$ lspci | grep VGA
00:02.0 VGA compatible controller: Intel Corporation 3rd Gen Core processor Graphics Controller (rev 09)
$ cat /proc/version
Linux version 3.13.0-24-generic (buildd@panlong) (gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ) #46-Ubuntu SMP Thu Apr 10 19:11:08 UTC 2014
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ravanhagen 1918 F.... pulseaudio
CurrentDesktop: GNOME
Date: Fri Apr 18 12:03:12 2014
EcryptfsInUse: Yes
InstallationDate: Installed on 2014-04-14 (3 days ago)
InstallationMedia: Ubuntu-GNOME 14.04 LTS "Trusty Tahr" - Daily amd64 (20140406)
MachineType: Acer Aspire V5-571P
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=631fc653-5697-44cb-b877-f6cae0fda9cf ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/16/2012
dmi.bios.vendor: Phoenix Technologies Ltd.
dmi.bios.version: V2.13
dmi.board.asset.tag: No Asset Tag
dmi.board.name: Aspire V5-571P
dmi.board.vendor: Acer
dmi.board.version: V2.13
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 9
dmi.chassis.vendor: Acer
dmi.chassis.version: V2.13
dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrV2.13:bd11/16/2012:svnAcer:pnAspireV5-571P:pvrV2.13:rvnAcer:rnAspireV5-571P:rvrV2.13:cvnAcer:ct9:cvrV2.13:
dmi.product.name: Aspire V5-571P
dmi.product.version: V2.13
dmi.sys.vendor: Acer
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