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[Bug 1307797] Re: Kernel Panic on Dell 3437

 

Jairo Serrano, could you please test the latest upstream kernel available (not the daily folder) following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-3.15-rc1

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

** Tags added: latest-bios-a07

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- Kernel Panic on Dell 3437
+ [Dell Inspiron 14 3437] Kernel Panic

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https://bugs.launchpad.net/bugs/1307797

Title:
  [Dell Inspiron 14 3437] Kernel Panic

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  In random occasions the system is crashing! and cause a kernel panic,
  maybe its the intel driver? i dont know.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  ApportVersion: 2.14.1-0ubuntu2
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jairo      2844 F.... pulseaudio
   /dev/snd/controlC0:  jairo      2844 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Apr 14 22:18:20 2014
  HibernationDevice: RESUME=UUID=870e87a5-be19-4e4b-828e-bf0b008fcb21
  InstallationDate: Installed on 2014-01-31 (73 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: Dell Inc. Inspiron 3437
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=1efcff0b-ccf8-4914-b079-e714092c8c98 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-02-14 (59 days ago)
  dmi.bios.date: 11/14/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0FYRW0
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A07
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd11/14/2013:svnDellInc.:pnInspiron3437:pvrNotSpecified:rvnDellInc.:rn0FYRW0:rvrA07:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Inspiron 3437
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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