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[Bug 1301444] Re: [ASUSTeK COMPUTER INC. 1011CX] suspend/resume failure

 

Chris, as per http://www.asus.com/Notebooks_Ultrabooks/Eee_PC_1015CX/HelpDesk_Download/ an update to your BIOS is available (1101). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-1101

** Summary changed:

- [ASUSTeK COMPUTER INC. 1011CX] suspend/resume failure
+ [ASUS 1011CX] suspend/resume failure

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https://bugs.launchpad.net/bugs/1301444

Title:
  [ASUS 1011CX] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Happens all the time, I don't know why or what happened

  Ubuntu 3.13.0-20.42-generic 3.13.7

  
  sudo lspci -vnvn > lspci-vnvn.log //made the following line
  pcilib: sysfs_read_vpd: read failed: Connection timed out

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-20-generic 3.13.0-20.42
  ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
  Uname: Linux 3.13.0-20-generic i686
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  purzel     1697 F.... pulseaudio
  Date: Wed Apr  2 17:02:32 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=47078c64-8b4e-44ef-a651-59b35dd06e7d
  InstallationDate: Installed on 2014-03-30 (2 days ago)
  InstallationMedia: Xubuntu 14.04 LTS "Trusty Tahr" - Alpha i386 (20140225)
  InterpreterPath: /usr/bin/python3.4
  MachineType: ASUSTeK COMPUTER INC. 1011CX
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 psbdrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=df2fb6d8-0831-48b4-b077-16401c64fd60 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-20-generic N/A
   linux-backports-modules-3.13.0-20-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  Title: [ASUSTeK COMPUTER INC. 1011CX] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 03/29/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 1015CX.0801
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: 1015CX
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: x.xx
  dmi.chassis.asset.tag: 0x00000000
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: x.x
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr1015CX.0801:bd03/29/2012:svnASUSTeKCOMPUTERINC.:pn1011CX:pvrx.x:rvnASUSTeKCOMPUTERINC.:rn1015CX:rvrx.xx:cvnASUSTeKCOMPUTERINC.:ct10:cvrx.x:
  dmi.product.name: 1011CX
  dmi.product.version: x.x
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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