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[Bug 1254131] Re: Lubuntu 13.10 lid close freeze

 

apport information

** Tags added: apport-collected ubuntu

** Description changed:

  I have a Dell latitude d505 laptop running Lubuntu 13.10.
  When I close the lid, the screen becomes blank and the mouse cursor freezes and can't be moved.
  The backlight is still on but the system is completely unresponsive.
  I can't even ssh into the laptop to shut it down properly but have to pull the plug.
  When I go to suspend from the logout menu, it suspends fine and I can close the lid and when I lift it it wakes properly.
  I tried changing the options in xfce-power-manager to disable suspend but to no avail.
  I also tried editing the /etc/systemd/logind.conf but nothing worked.
  Whenever the lid is closed system hangs.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic i686
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: i386
  Date: Fri Nov 22 19:55:36 2013
  InstallationDate: Installed on 2007-01-11 (2507 days ago)
  InstallationMedia: Lubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  MarkForUpload: True
  SourcePackage: xserver-xorg-video-intel
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: i386
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2007-01-11 (2507 days ago)
  InstallationMedia: Lubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  MarkForUpload: True
  Package: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
  PackageArchitecture: i386
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Tags:  saucy
  Uname: Linux 3.11.0-13-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3
+ Architecture: i386
+ CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
+ CompositorRunning: None
+ CurrentDmesg: [   19.936126] init: plymouth-upstart-bridge main process ended, respawning
+ DistUpgraded: Fresh install
+ DistroCodename: trusty
+ DistroRelease: Ubuntu 14.04
+ DistroVariant: ubuntu
+ ExtraDebuggingInterest: Yes, if not too technical
+ GraphicsCard:
+  Intel Corporation 82852/855GM Integrated Graphics Device [8086:3582] (rev 02) (prog-if 00 [VGA controller])
+    Subsystem: Dell Latitude D505 [1028:0163]
+    Subsystem: Dell Latitude D505 [1028:0163]
+ InstallationDate: Installed on 2014-04-17 (2 days ago)
+ InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
+ LightdmGreeterLog:
+  ** (lightdm-gtk-greeter:2923): WARNING **: Failed to load user image: Failed to open file '/home/kalehrl/.face': No such file or directory
+  g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
+ LightdmGreeterLogOld: ** (lightdm-gtk-greeter:2029): WARNING **: Failed to load user image: Failed to open file '/home/kalehrl/.face': No such file or directory
+ Lsusb:
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+  Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
+ MachineType: Dell Inc. Latitude D505
+ Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
+ PackageArchitecture: i386
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=bdc1d82e-11a8-4346-9b88-9ad33e86fa9f ro forcepae quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
+ Tags:  trusty ubuntu
+ Uname: Linux 3.13.0-24-generic i686
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 11/03/2006
+ dmi.bios.vendor: Dell Inc.
+ dmi.bios.version: A11
+ dmi.board.name: 0H2049
+ dmi.board.vendor: Dell Inc.
+ dmi.chassis.type: 8
+ dmi.chassis.vendor: Dell Inc.
+ dmi.modalias: dmi:bvnDellInc.:bvrA11:bd11/03/2006:svnDellInc.:pnLatitudeD505:pvr:rvnDellInc.:rn0H2049:rvr:cvnDellInc.:ct8:cvr:
+ dmi.product.name: Latitude D505
+ dmi.sys.vendor: Dell Inc.
+ version.compiz: compiz N/A
+ version.libdrm2: libdrm2 2.4.52-1
+ version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
+ version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
+ version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
+ version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
+ version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
+ version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
+ version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
+ version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
+ xserver.bootTime: Sun Apr 20 18:27:20 2014
+ xserver.configfile: default
+ xserver.errors:
+  
+ xserver.logfile: /var/log/Xorg.0.log
+ xserver.outputs:
+  
+ xserver.version: 2:1.15.1-0ubuntu2

** Attachment added: "BootDmesg.txt"
   https://bugs.launchpad.net/bugs/1254131/+attachment/4090199/+files/BootDmesg.txt

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https://bugs.launchpad.net/bugs/1254131

Title:
   Lubuntu 13.10 lid close freeze

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  I have a Dell latitude d505 laptop running Lubuntu 13.10.
  When I close the lid, the screen becomes blank and the mouse cursor freezes and can't be moved.
  The backlight is still on but the system is completely unresponsive.
  I can't even ssh into the laptop to shut it down properly but have to pull the plug.
  When I go to suspend from the logout menu, it suspends fine and I can close the lid and when I lift it it wakes properly.
  I tried changing the options in xfce-power-manager to disable suspend but to no avail.
  I also tried editing the /etc/systemd/logind.conf but nothing worked.
  Whenever the lid is closed system hangs.

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Uname: Linux 3.11.0-13-generic i686
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: i386
  Date: Fri Nov 22 19:55:36 2013
  InstallationDate: Installed on 2007-01-11 (2507 days ago)
  InstallationMedia: Lubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  MarkForUpload: True
  SourcePackage: xserver-xorg-video-intel
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: i386
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2007-01-11 (2507 days ago)
  InstallationMedia: Lubuntu 13.10 "Saucy Salamander" - Release i386 (20131016.1)
  MarkForUpload: True
  Package: xserver-xorg-video-intel 2:2.99.904-0ubuntu2
  PackageArchitecture: i386
  ProcVersionSignature: Ubuntu 3.11.0-13.20-generic 3.11.6
  Tags:  saucy
  Uname: Linux 3.11.0-13-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  --- 
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: i386
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDmesg: [   19.936126] init: plymouth-upstart-bridge main process ended, respawning
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroRelease: Ubuntu 14.04
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GraphicsCard:
   Intel Corporation 82852/855GM Integrated Graphics Device [8086:3582] (rev 02) (prog-if 00 [VGA controller])
     Subsystem: Dell Latitude D505 [1028:0163]
     Subsystem: Dell Latitude D505 [1028:0163]
  InstallationDate: Installed on 2014-04-17 (2 days ago)
  InstallationMedia: Lubuntu 14.04 LTS "Trusty Tahr" - Release i386 (20140416.2)
  LightdmGreeterLog:
   ** (lightdm-gtk-greeter:2923): WARNING **: Failed to load user image: Failed to open file '/home/kalehrl/.face': No such file or directory
   g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
  LightdmGreeterLogOld: ** (lightdm-gtk-greeter:2029): WARNING **: Failed to load user image: Failed to open file '/home/kalehrl/.face': No such file or directory
  Lsusb:
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
   Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  MachineType: Dell Inc. Latitude D505
  Package: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  PackageArchitecture: i386
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=bdc1d82e-11a8-4346-9b88-9ad33e86fa9f ro forcepae quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Tags:  trusty ubuntu
  Uname: Linux 3.13.0-24-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 11/03/2006
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A11
  dmi.board.name: 0H2049
  dmi.board.vendor: Dell Inc.
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA11:bd11/03/2006:svnDellInc.:pnLatitudeD505:pvr:rvnDellInc.:rn0H2049:rvr:cvnDellInc.:ct8:cvr:
  dmi.product.name: Latitude D505
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.52-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Sun Apr 20 18:27:20 2014
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   
  xserver.version: 2:1.15.1-0ubuntu2

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