← Back to team overview

kernel-packages team mailing list archive

[Bug 1303264] Re: [Samsung NP-NC10-JP06DE] suspend/resume failure

 

Reiner Jung, because Samsung does not easily reveal what the latest BIOS is for this model, could you please download the latest firmware software as per http://www.samsung.com/de/support/model/NP-NC10-JP06DE-downloads, and advise if a BIOS update is available? If so, when you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Summary changed:

- [SAMSUNG ELECTRONICS CO., LTD. N150P] suspend/resume failure
+ [Samsung NP-NC10-JP06DE] suspend/resume failure

** Tags removed: needs-full-computer-model
** Tags added: needs-bios-check

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1303264

Title:
  [Samsung NP-NC10-JP06DE] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  The problem report popped up after login when I freshly started the
  netbook. I assume the problem, whatever it is, happened during
  shutdown, as a couple of applications where still running.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-20-generic 3.13.0-20.42
  ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
  Uname: Linux 3.13.0-20-generic i686
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  lightdm    1449 F.... pulseaudio
                        reiner     2346 F.... pulseaudio
  Date: Sun Apr  6 10:28:59 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=caec520b-e75e-4d2a-b738-50ca3a3cbf3c
  InstallationDate: Installed on 2013-04-18 (352 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release i386 (20121017.2)
  InterpreterPath: /usr/bin/python3.4
  MachineType: SAMSUNG ELECTRONICS CO., LTD. N150P
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-20-generic root=UUID=fa400436-f6bc-4f1e-9e78-5284a6e9f17c ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-20-generic N/A
   linux-backports-modules-3.13.0-20-generic  N/A
   linux-firmware                             1.126
  SourcePackage: linux
  SystemImageInfo: Error: [Errno 2] No such file or directory: 'system-image-cli'
  Title: [SAMSUNG ELECTRONICS CO., LTD. N150P] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-02-04 (60 days ago)
  UserGroups:
   
  dmi.bios.date: 12/20/2010
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: 01GT.M026.20101220.RHU
  dmi.board.asset.tag: SAMSUNG
  dmi.board.name: N150P
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: Not Applicable
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvr01GT.M026.20101220.RHU:bd12/20/2010:svnSAMSUNGELECTRONICSCO.,LTD.:pnN150P:pvrNotApplicable:rvnSAMSUNGELECTRONICSCO.,LTD.:rnN150P:rvrNotApplicable:cvnSAMSUNGELECTRONICSCO.,LTD.:ct10:cvrN/A:
  dmi.product.name: N150P
  dmi.product.version: Not Applicable
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1303264/+subscriptions


References