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Message #56263
[Bug 1299821] Re: [LENOVO 4236SGS] suspend/resume failure
Sean Brisbane, as per http://download.lenovo.com/express/ddfm.html an update to your BIOS is available (1.46). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Description changed:
After closing my laptop lid and allowing it to suspend to RAM, the
system would not resume properly.
The visuals on the GUI returned to its previous state without any
artifacts, however the mouse pointer was not working. I used a trackpad
and a nipple on my T420 laptop. I left it in this state and the mouse
was still dead after about 3-4 minutes. After coming back from making a
cup of tea the mouse moved but did not interact with any GUI elements.
I have seens some success on previous ubuntu versions if I did a tty
switch. This did not work (ctrl+alt+F1), the Unity GUI stayed visible.
I then tried the sysreq triggers alt+sysreq RE and lost the mouse
pointer again, but the gui stayed visible. I needed to go through the
whole alt+sysreq+reisub to make the machine reboot.
+ WORKAROUND: Using the proprietary nvidia drivers fixes the issue:
+ sudo apt-get install nvidia-304-updates --install-recommends
+
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-20-generic 3.13.0-20.42 [modified: boot/vmlinuz-3.13.0-20-generic]
ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
Uname: Linux 3.13.0-20-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: brisbanel 2213 F.... pulseaudio
- /dev/snd/controlC0: brisbanel 2213 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: brisbanel 2213 F.... pulseaudio
+ /dev/snd/controlC0: brisbanel 2213 F.... pulseaudio
Date: Sun Mar 30 08:40:36 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=43d2d849-d65f-425b-b137-55a43d22eb21
InstallationDate: Installed on 2014-03-29 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140329)
InterpreterPath: /usr/bin/python3.4
MachineType: LENOVO 4236SGS
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
- TERM=linux
- PATH=(custom, no user)
+ TERM=linux
+ PATH=(custom, no user)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-20-generic root=UUID=c37c49b4-8185-458c-91b7-c6e5d5f103e8 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
- linux-restricted-modules-3.13.0-20-generic N/A
- linux-backports-modules-3.13.0-20-generic N/A
- linux-firmware 1.126
+ linux-restricted-modules-3.13.0-20-generic N/A
+ linux-backports-modules-3.13.0-20-generic N/A
+ linux-firmware 1.126
SourcePackage: linux
Title: [LENOVO 4236SGS] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
-
+
dmi.bios.date: 11/28/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 83ET67WW (1.37 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4236SGS
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr83ET67WW(1.37):bd11/28/2011:svnLENOVO:pn4236SGS:pvrThinkPadT420:rvnLENOVO:rn4236SGS:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4236SGS
dmi.product.version: ThinkPad T420
dmi.sys.vendor: LENOVO
** Tags added: bios-outdated-1.46
** Description changed:
After closing my laptop lid and allowing it to suspend to RAM, the
system would not resume properly.
The visuals on the GUI returned to its previous state without any
artifacts, however the mouse pointer was not working. I used a trackpad
and a nipple on my T420 laptop. I left it in this state and the mouse
was still dead after about 3-4 minutes. After coming back from making a
cup of tea the mouse moved but did not interact with any GUI elements.
I have seens some success on previous ubuntu versions if I did a tty
switch. This did not work (ctrl+alt+F1), the Unity GUI stayed visible.
I then tried the sysreq triggers alt+sysreq RE and lost the mouse
pointer again, but the gui stayed visible. I needed to go through the
whole alt+sysreq+reisub to make the machine reboot.
WORKAROUND: Using the proprietary nvidia drivers fixes the issue:
sudo apt-get install nvidia-304-updates --install-recommends
+
+ WORKAROUND: When running the gnome desktop using metacity, there is no
+ issue with suspend/resume with the nouveau drivers.
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-20-generic 3.13.0-20.42 [modified: boot/vmlinuz-3.13.0-20-generic]
ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
Uname: Linux 3.13.0-20-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: brisbanel 2213 F.... pulseaudio
/dev/snd/controlC0: brisbanel 2213 F.... pulseaudio
Date: Sun Mar 30 08:40:36 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=43d2d849-d65f-425b-b137-55a43d22eb21
InstallationDate: Installed on 2014-03-29 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140329)
InterpreterPath: /usr/bin/python3.4
MachineType: LENOVO 4236SGS
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-20-generic root=UUID=c37c49b4-8185-458c-91b7-c6e5d5f103e8 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-20-generic N/A
linux-backports-modules-3.13.0-20-generic N/A
linux-firmware 1.126
SourcePackage: linux
Title: [LENOVO 4236SGS] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 11/28/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 83ET67WW (1.37 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4236SGS
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr83ET67WW(1.37):bd11/28/2011:svnLENOVO:pn4236SGS:pvrThinkPadT420:rvnLENOVO:rn4236SGS:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4236SGS
dmi.product.version: ThinkPad T420
dmi.sys.vendor: LENOVO
** Changed in: linux (Ubuntu)
Importance: Medium => Low
** Attachment removed: "lspci-vnvn.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1299821/+attachment/4053586/+files/lspci-vnvn.log
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Summary changed:
- [LENOVO 4236SGS] suspend/resume failure
+ [Lenovo ThinkPad T420] suspend/resume failure
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1299821
Title:
[Lenovo ThinkPad T420] suspend/resume failure
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
After closing my laptop lid and allowing it to suspend to RAM, the
system would not resume properly.
The visuals on the GUI returned to its previous state without any
artifacts, however the mouse pointer was not working. I used a
trackpad and a nipple on my T420 laptop. I left it in this state and
the mouse was still dead after about 3-4 minutes. After coming back
from making a cup of tea the mouse moved but did not interact with any
GUI elements.
I have seens some success on previous ubuntu versions if I did a tty
switch. This did not work (ctrl+alt+F1), the Unity GUI stayed
visible. I then tried the sysreq triggers alt+sysreq RE and lost the
mouse pointer again, but the gui stayed visible. I needed to go
through the whole alt+sysreq+reisub to make the machine reboot.
WORKAROUND: Using the proprietary nvidia drivers fixes the issue:
sudo apt-get install nvidia-304-updates --install-recommends
WORKAROUND: When running the gnome desktop using metacity, there is no
issue with suspend/resume with the nouveau drivers.
ProblemType: KernelOops
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-20-generic 3.13.0-20.42 [modified: boot/vmlinuz-3.13.0-20-generic]
ProcVersionSignature: Ubuntu 3.13.0-20.42-generic 3.13.7
Uname: Linux 3.13.0-20-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.13.3-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: brisbanel 2213 F.... pulseaudio
/dev/snd/controlC0: brisbanel 2213 F.... pulseaudio
Date: Sun Mar 30 08:40:36 2014
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=43d2d849-d65f-425b-b137-55a43d22eb21
InstallationDate: Installed on 2014-03-29 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Daily amd64 (20140329)
InterpreterPath: /usr/bin/python3.4
MachineType: LENOVO 4236SGS
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
TERM=linux
PATH=(custom, no user)
ProcFB: 0 nouveaufb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-20-generic root=UUID=c37c49b4-8185-458c-91b7-c6e5d5f103e8 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.13.0-20-generic N/A
linux-backports-modules-3.13.0-20-generic N/A
linux-firmware 1.126
SourcePackage: linux
Title: [LENOVO 4236SGS] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 11/28/2011
dmi.bios.vendor: LENOVO
dmi.bios.version: 83ET67WW (1.37 )
dmi.board.asset.tag: Not Available
dmi.board.name: 4236SGS
dmi.board.vendor: LENOVO
dmi.board.version: Not Available
dmi.chassis.asset.tag: No Asset Information
dmi.chassis.type: 10
dmi.chassis.vendor: LENOVO
dmi.chassis.version: Not Available
dmi.modalias: dmi:bvnLENOVO:bvr83ET67WW(1.37):bd11/28/2011:svnLENOVO:pn4236SGS:pvrThinkPadT420:rvnLENOVO:rn4236SGS:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
dmi.product.name: 4236SGS
dmi.product.version: ThinkPad T420
dmi.sys.vendor: LENOVO
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References