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[Bug 1260825] Re: 168c:0032 ath3k built-in bluetooth cannot load firmware - sporadic

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Fuujuhi <1260825@xxxxxxxxxxxxxxxxxx>
Date: Mon, 21 Apr 2014 18:57:49 -0000
Reply-to: Bug 1260825 <1260825@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
apport information

** Tags added: staging

** Description changed:

  This is on an ASUS N550JV. Basically, the Bluetooth is sporadically
  available after restart/login. When not available, we get an error msg
  in dmesg about a patch that failed to load.
  
  $ sudo lsusb -v
  Bus 003 Device 016: ID 13d3:3402 IMC Networks
  Device Descriptor:
    bDeviceProtocol         1 Bluetooth
    idVendor           0x13d3 IMC Networks
    idProduct          0x3402
    bcdDevice            0.02
    iManufacturer           1 Atheros Communications
    iProduct                2 Bluetooth USB Host Controller
    iSerial                 3 Alaska Day 2006
  
  $ sudo lspci
  04:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)
  
  dmesg:
  [   13.663135] Bluetooth: Error in firmware loading err = -110,len = 448, size = 4096
  [   13.663173] Bluetooth: Loading patch file failed
  [   13.663198] ath3k: probe of 3-5:1.0 failed with error -110
  [   13.663229] usbcore: registered new interface driver ath3k
  
  Things already tried (to no much avail):
  - Update BIOS to latest version
  - Install "bluetooth" package
  - Enable ath9k bt coexistence (as per http://5thpeephole.blogspot.be/2013/10/install-ubuntu-1310-in-asus-n550jv.html)
  - unload / reload ath3k module:
  $ sudo modprobe -r ath3k; sleep 1; sudo modprobe ath3k
  
  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-firmware 1.116
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Date: Fri Dec 13 18:18:34 2013
  Dependencies:
  
  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: linux-firmware
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Dependencies:
  
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  Package: linux-firmware 1.116
  PackageArchitecture: all
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Tags:  saucy
  Uname: Linux 3.11.0-14-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
  ---
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Dependencies:
  
  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  Package: linux-firmware 1.116
  PackageArchitecture: all
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Tags:  saucy
  Uname: Linux 3.11.0-14-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
+ --- 
+ ApportVersion: 2.14.1-0ubuntu3
+ Architecture: amd64
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  marie      2252 F.... pulseaudio
+  /dev/snd/controlC0:  marie      2252 F.... pulseaudio
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=UUID=b1848df9-3a67-4cb5-b9c4-1857d2d1f57b
+ InstallationDate: Installed on 2013-12-07 (134 days ago)
+ InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
+ MachineType: ASUSTeK COMPUTER INC. N550JV
+ NonfreeKernelModules: nvidia
+ Package: linux (not installed)
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=6d1c5f5b-76e4-467b-9de2-e50ec2279947 ro quiet splash acpi_osi= vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
+ PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+  linux-restricted-modules-3.13.0-24-generic N/A
+  linux-backports-modules-3.13.0-24-generic  N/A
+  linux-firmware                             1.127
+ StagingDrivers: rts5139
+ Tags:  trusty staging
+ Uname: Linux 3.13.0-24-generic x86_64
+ UpgradeStatus: Upgraded to trusty on 2014-04-20 (1 days ago)
+ UserGroups:
+  
+ _MarkForUpload: True
+ dmi.bios.date: 11/19/2013
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: N550JV.208
+ dmi.board.asset.tag: ATN12345678901234567
+ dmi.board.name: N550JV
+ dmi.board.vendor: ASUSTeK COMPUTER INC.
+ dmi.board.version: 1.0
+ dmi.chassis.asset.tag: No Asset Tag
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: ASUSTeK COMPUTER INC.
+ dmi.chassis.version: 1.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JV.208:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnN550JV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
+ dmi.product.name: N550JV
+ dmi.product.version: 1.0
+ dmi.sys.vendor: ASUSTeK COMPUTER INC.

** Attachment added: "AlsaInfo.txt"
   https://bugs.launchpad.net/bugs/1260825/+attachment/4091555/+files/AlsaInfo.txt

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https://bugs.launchpad.net/bugs/1260825

Title:
  168c:0032 ath3k built-in bluetooth cannot load firmware - sporadic

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  This is on an ASUS N550JV. Basically, the Bluetooth is sporadically
  available after restart/login. When not available, we get an error msg
  in dmesg about a patch that failed to load.

  $ sudo lsusb -v
  Bus 003 Device 016: ID 13d3:3402 IMC Networks
  Device Descriptor:
    bDeviceProtocol         1 Bluetooth
    idVendor           0x13d3 IMC Networks
    idProduct          0x3402
    bcdDevice            0.02
    iManufacturer           1 Atheros Communications
    iProduct                2 Bluetooth USB Host Controller
    iSerial                 3 Alaska Day 2006

  $ sudo lspci
  04:00.0 Network controller: Qualcomm Atheros AR9485 Wireless Network Adapter (rev 01)

  dmesg:
  [   13.663135] Bluetooth: Error in firmware loading err = -110,len = 448, size = 4096
  [   13.663173] Bluetooth: Loading patch file failed
  [   13.663198] ath3k: probe of 3-5:1.0 failed with error -110
  [   13.663229] usbcore: registered new interface driver ath3k

  Things already tried (to no much avail):
  - Update BIOS to latest version
  - Install "bluetooth" package
  - Enable ath9k bt coexistence (as per http://5thpeephole.blogspot.be/2013/10/install-ubuntu-1310-in-asus-n550jv.html)
  - unload / reload ath3k module:
  $ sudo modprobe -r ath3k; sleep 1; sudo modprobe ath3k

  ProblemType: Bug
  DistroRelease: Ubuntu 13.10
  Package: linux-firmware 1.116
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Uname: Linux 3.11.0-14-generic x86_64
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Date: Fri Dec 13 18:18:34 2013
  Dependencies:

  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  PackageArchitecture: all
  SourcePackage: linux-firmware
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Dependencies:

  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  Package: linux-firmware 1.116
  PackageArchitecture: all
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Tags:  saucy
  Uname: Linux 3.11.0-14-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
  ---
  ApportVersion: 2.12.5-0ubuntu2.1
  Architecture: amd64
  Dependencies:

  DistroRelease: Ubuntu 13.10
  InstallationDate: Installed on 2013-12-07 (5 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MarkForUpload: True
  Package: linux-firmware 1.116
  PackageArchitecture: all
  ProcVersionSignature: Ubuntu 3.11.0-14.21-generic 3.11.7
  Tags:  saucy
  Uname: Linux 3.11.0-14-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
  --- 
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  marie      2252 F.... pulseaudio
   /dev/snd/controlC0:  marie      2252 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=b1848df9-3a67-4cb5-b9c4-1857d2d1f57b
  InstallationDate: Installed on 2013-12-07 (134 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: ASUSTeK COMPUTER INC. N550JV
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=6d1c5f5b-76e4-467b-9de2-e50ec2279947 ro quiet splash acpi_osi= vt.handoff=7
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  StagingDrivers: rts5139
  Tags:  trusty staging
  Uname: Linux 3.13.0-24-generic x86_64
  UpgradeStatus: Upgraded to trusty on 2014-04-20 (1 days ago)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 11/19/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: N550JV.208
  dmi.board.asset.tag: ATN12345678901234567
  dmi.board.name: N550JV
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: 1.0
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: ASUSTeK COMPUTER INC.
  dmi.chassis.version: 1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrN550JV.208:bd11/19/2013:svnASUSTeKCOMPUTERINC.:pnN550JV:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnN550JV:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
  dmi.product.name: N550JV
  dmi.product.version: 1.0
  dmi.sys.vendor: ASUSTeK COMPUTER INC.

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References

[Bug 1260825] [NEW] 168c:0032 ath3k built-in bluetooth cannot load firmware - sporadic
From: Fuujuhi, 2013-12-13