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[Joseph Salisbury <joseph.salisbury@xxxxxxxxxxxxx>]

Are you holding the shift key after power on and seeing the BIOS info?

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

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https://bugs.launchpad.net/bugs/1312528

Title:
  GRUB boot menu does not appear

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  When (re)booting, the GRUB boot menu does not appear.  Instead, a
  black rectangle - where the boot menu should otherwise appear - is
  displayed.

  A picture is attached herewith.  It shows the said black rectangle.
  Please excuse the glossy screen, and the consequent poor visibility.
  The black rectangle is clearly visible in the left-bottom corner of
  the first picture.

  The absence of a boot menu makes it virtually impossible for me to try
  any other kernel, pass boot options, etc.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
  ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
  Uname: Linux 3.13.0-24-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.14.1-0ubuntu3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  js         2134 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Fri Apr 25 09:13:50 2014
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2014-04-20 (4 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  MachineType: Hewlett-Packard HP Pavilion dv6 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-24-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-24-generic N/A
   linux-backports-modules-3.13.0-24-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 09/07/2012
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.13
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 181B
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 52.23
  dmi.chassis.asset.tag: Chassis Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.13:bd09/07/2012:svnHewlett-Packard:pnHPPaviliondv6NotebookPC:pvr0790100000205710000620100:rvnHewlett-Packard:rn181B:rvr52.23:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion dv6 Notebook PC
  dmi.product.version: 0790100000205710000620100
  dmi.sys.vendor: Hewlett-Packard

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