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Message #57560
[Bug 1312489] Re: [HP Split 13-m110ca x2 PC] Touchpad not working
Vincent Fortier, as per http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4158&lc=en&cc=us&dlc=en&sw_lang=&product=6488370#N1133 an update to your BIOS is available (F.24). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything? If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Thank you for your understanding.
** Summary changed:
- Touchpad not working with hp split x2
+ [HP Split 13-m110ca x2 PC] Touchpad not working
** Tags removed: needs-full-computer-model
** Tags added: bios-outdated-f.24
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https://bugs.launchpad.net/bugs/1312489
Title:
[HP Split 13-m110ca x2 PC] Touchpad not working
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
synaptic not working with hp split x2.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.13.0-24-generic 3.13.0-24.46 [modified: boot/vmlinuz-3.13.0-24-generic]
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: th0ma7 1886 F.... pulseaudio
/dev/snd/controlC0: th0ma7 1886 F.... pulseaudio
CurrentDesktop: Unity
Date: Thu Apr 24 20:46:02 2014
HibernationDevice: RESUME=UUID=5bf060d4-14b6-495f-8b95-451bd45b1d1c
InstallationDate: Installed on 2014-04-24 (0 days ago)
InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
MachineType: Hewlett-Packard HP Split 13 x2 PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic.efi.signed root=UUID=01199aaf-45ab-40c4-9f1f-b0dd8c069a68 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.13.0-24-generic N/A
linux-backports-modules-3.13.0-24-generic N/A
linux-firmware 1.127
RfKill:
0: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
SourcePackage: linux
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 09/13/2013
dmi.bios.vendor: Insyde
dmi.bios.version: F.14
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 215B
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 26.13
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.14:bd09/13/2013:svnHewlett-Packard:pnHPSplit13x2PC:pvr0887110000305B00000320000:rvnHewlett-Packard:rn215B:rvr26.13:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Split 13 x2 PC
dmi.product.version: 0887110000305B00000320000
dmi.sys.vendor: Hewlett-Packard
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References