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[Bug 1296067] Re: [Dell Inc. Vostro 3500] suspend/resume failure

 

Henri Coetzee, as per http://www.dell.com/support/home/us/en/04/product-support/product/vostro-3500/drivers an update to your BIOS is available (A10). If you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: bios-outdated-a10

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Summary changed:

- [Dell Inc. Vostro 3500] suspend/resume failure
+ [Dell Vostro 3500] suspend/resume failure

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https://bugs.launchpad.net/bugs/1296067

Title:
  [Dell Vostro 3500] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  cannot suspend/resume

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-18-generic 3.13.0-18.38
  ProcVersionSignature: Ubuntu 3.13.0-18.38-generic 3.13.6
  Uname: Linux 3.13.0-18-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.13.3-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  henri      2043 F.... pulseaudio
  Date: Sat Mar 22 16:52:59 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=1c6d8279-b292-4118-8024-3df6cbea7728
  InstallationDate: Installed on 2014-01-21 (59 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Dell Inc. Vostro 3500
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-18-generic root=UUID=806668cf-b440-4beb-8f0d-9b701dc289bf ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-18-generic N/A
   linux-backports-modules-3.13.0-18-generic  N/A
   linux-firmware                             1.126
  SourcePackage: linux
  Title: [Dell Inc. Vostro 3500] suspend/resume failure
  UpgradeStatus: Upgraded to trusty on 2014-03-21 (1 days ago)
  UserGroups:
   
  dmi.bios.date: 08/04/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.name: 0NVXFV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd08/04/2010:svnDellInc.:pnVostro3500:pvrNotSpecified:rvnDellInc.:rn0NVXFV:rvrA00:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Vostro 3500
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

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