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[Bug 1306564] Re: [SAMSUNG ELECTRONICS CO., LTD. M300A2A] suspend/resume failure

 

Pavel Vorobiov, because Samsung does not easily reveal what the latest BIOS is for this model, could you please download the latest firmware software as per http://www.samsung.com/ru/support/model/DP300A2A-B01RU-downloads, and advise if a BIOS update is available? If so, when you update to this following https://help.ubuntu.com/community/BiosUpdate does it change anything?  If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful.

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Thank you for your understanding.

** Tags added: needs-full-computer-model

** Tags removed: needs-full-computer-model

** Tags removed: kernel-bug-exists-upstream
** Tags added: kernel-bug-exists-upstream-3.14

** Summary changed:

- [SAMSUNG ELECTRONICS CO., LTD. M300A2A] suspend/resume failure
+ [Samsung DP300A2A-B01RU] suspend/resume failure

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https://bugs.launchpad.net/bugs/1306564

Title:
  [Samsung DP300A2A-B01RU] suspend/resume failure

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  doen't suspend

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-23-generic 3.13.0-23.45
  ProcVersionSignature: Ubuntu 3.13.0-23.45-generic 3.13.8
  Uname: Linux 3.13.0-23-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  pavel      2000 F.... pulseaudio
  Date: Fri Apr 11 15:06:13 2014
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=09087063-dbdd-43a7-8d61-b0e24c121082
  InstallationDate: Installed on 2014-03-30 (11 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  InterpreterPath: /usr/bin/python3.4
  MachineType: SAMSUNG ELECTRONICS CO., LTD. M300A2A
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-23-generic root=UUID=f9a22d2a-191e-4154-a532-99345f427de3 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-23-generic N/A
   linux-backports-modules-3.13.0-23-generic  N/A
   linux-firmware                             1.127
  SourcePackage: linux
  Title: [SAMSUNG ELECTRONICS CO., LTD. M300A2A] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 01/24/2013
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: P05KPM.102.130124.CW
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: DP300A2A-B01RU
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: SEC_SW_REVISION_1234567890ABCD
  dmi.chassis.asset.tag: Base Board Asset Tag
  dmi.chassis.type: 13
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrP05KPM.102.130124.CW:bd01/24/2013:svnSAMSUNGELECTRONICSCO.,LTD.:pnM300A2A:pvrCAAAAAAA:rvnSAMSUNGELECTRONICSCO.,LTD.:rnDP300A2A-B01RU:rvrSEC_SW_REVISION_1234567890ABCD:cvnSAMSUNGELECTRONICSCO.,LTD.:ct13:cvrN/A:
  dmi.product.name: M300A2A
  dmi.product.version: CAAAAAAA
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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