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Message #58300
[Bug 1173566] Re: 19d2:2000 ZTE HSDPA Modem MF627 MF628 not recognized by network-manager in Ubuntu 13.04
Eurobiz computer administration, thank you for your comment. So your hardware and problem may be tracked, could you please file a new report with Ubuntu by executing the following in a terminal while booted into a Ubuntu repository kernel (not a mainline one) via:
ubuntu-bug linux
For more on this, please read the official Ubuntu documentation:
Ubuntu Bug Control and Ubuntu Bug Squad: https://wiki.ubuntu.com/Bugs/BestPractices#X.2BAC8-Reporting.Focus_on_One_Issue
Ubuntu Kernel Team: https://wiki.ubuntu.com/KernelTeam/KernelTeamBugPolicies#Filing_Kernel_Bug_reports
Ubuntu Community: https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
When opening up the new report, please feel free to subscribe me to it.
Thank you for your understanding.
Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs
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https://bugs.launchpad.net/bugs/1173566
Title:
19d2:2000 ZTE HSDPA Modem MF627 MF628 not recognized by network-
manager in Ubuntu 13.04
Status in “linux” package in Ubuntu:
Expired
Bug description:
Hello,
I just had to notice that my ZTE HDPA USB Modem is no longer working in Ubuntu 13.04 - but in 12.04 it worked.
lsusb lists the device as
"ID 19d2:2000 ZTE WCMA Technologies MSM MF627/MF628 HSDPA/HSUPA"
but the internal flash memory as well as the modem itself are not recognized by nautilus or the network-manager respectively.
Older workaround I found anywhere here with killing modem-manager does not work.
Ubuntu release 13.04 3.8.0-19
usb-modeswitch 1.2.3+repack0-1ubuntu3
modemmanager 0.6.0.0.really-0ubuntu5
WORKAROUND: 1. I added the modules (not sure if this is really necessary)
usbserial
option
in /etc/modules
2.picked up the matching config file (e.g. "19d2:2000" - this is the device ID) from /usr/share/usb_modeswitch/configPack.tar.gz and added the line "ReleaseDelay=3000". Then saved the file at /etc/usb_modeswitch.d
3. finally I created a file named "usb-storage.conf" in /etc/modprobe.d" and copied in these lines:
# Increase the default delay to avoid conflict with usb_modeswitch
options usb-storage delay_use=3
4. Connected the usb-modem, waited about 10-15 seconds until the
internal SD-card was mounted and the the modem recognized by the
modem-manager.
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