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[Bug 1252782] Re: Ejecting external USB hard drive causes kernel panic

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apport information

** Tags added: apport-collected precise running-unity

** Description changed:

  I weekly backup a virtual machine directory to an external USB hard
  drive. The directory contains several small files and a single image
  file whose size is about 50 gigabytes. After the directory has been
  copied, I eject the USB drive. This normally works as expected. However,
  on several occasions, the act of ejecting the external USB hard drive
  has resulted in a system crash. No information appears in /var/crash. No
  desktop password dialog appears. The complete screens fills with a crash
  report. I do not see any option to save this crash report and therefore
  have attached two photographs. Please note, both photographs of are of
  the same crash... One photograph might display a little more information
  than the other. Once the screen has filled with the crash report, I am
  not able to get any response with <control>C, <escape>, or <enter>. The
  only way I have found to proceed, is to power down the system and
  reboot.
  
- I would like to be able to submit a crash report so that this problem
- can be properly diagnosed. What changes can I make that will provide
- more information to help you diagnose this problem?
+ I would like to be able to submit a crash report so that this problem can be properly diagnosed. What changes can I make that will provide more information to help you diagnose this problem?
+ --- 
+ AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-20-generic.
+ ApportVersion: 2.0.1-0ubuntu17.6
+ Architecture: amd64
+ ArecordDevices:
+  **** List of CAPTURE Hardware Devices ****
+  card 0: MID [HDA Intel MID], device 0: ALC269 Analog [ALC269 Analog]
+    Subdevices: 1/1
+    Subdevice #0: subdevice #0
+ AudioDevicesInUse:
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  mirror     2046 F.... pulseaudio
+ CRDA: Error: [Errno 2] No such file or directory
+ Card0.Amixer.info:
+  Card hw:0 'MID'/'HDA Intel MID at 0xf0800000 irq 45'
+    Mixer name	: 'Intel IbexPeak HDMI'
+    Components	: 'HDA:10ec0269,17aa21bc,00100004 HDA:80862804,80860101,00100000'
+    Controls      : 28
+    Simple ctrls  : 10
+ Card29.Amixer.info:
+  Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 80HT40WW-1.24'
+    Mixer name	: 'ThinkPad EC 80HT40WW-1.24'
+    Components	: ''
+    Controls      : 1
+    Simple ctrls  : 1
+ Card29.Amixer.values:
+  Simple mixer control 'Console',0
+    Capabilities: pswitch pswitch-joined penum
+    Playback channels: Mono
+    Mono: Playback [on]
+ DistroRelease: Ubuntu 12.04
+ HibernationDevice: RESUME=UUID=0f94e1a4-74c5-48b9-9730-ec926cd27a77
+ InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
+ Lsusb:
+  Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
+  Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
+  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
+  Bus 002 Device 003: ID 064e:e203 Suyin Corp. Lenovo Integrated Webcam
+ MachineType: LENOVO 057826U
+ MarkForUpload: True
+ Package: linux (not installed)
+ ProcEnviron:
+  TERM=xterm
+  PATH=(custom, no user)
+  LANG=en_US.UTF-8
+  SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-20-generic root=UUID=0e4f1d46-3714-4b5c-b441-b7fafd40d38f ro quiet splash vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.11.0-20.34~precise1-generic 3.11.10.6
+ RelatedPackageVersions:
+  linux-restricted-modules-3.11.0-20-generic N/A
+  linux-backports-modules-3.11.0-20-generic  N/A
+  linux-firmware                             1.79.12
+ RfKill:
+  0: phy0: Wireless LAN
+  	Soft blocked: no
+  	Hard blocked: no
+ Tags:  precise running-unity
+ Uname: Linux 3.11.0-20-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
+ dmi.bios.date: 03/25/2013
+ dmi.bios.vendor: LENOVO
+ dmi.bios.version: 80ET65WW (2.05 )
+ dmi.board.name: 057826U
+ dmi.board.vendor: LENOVO
+ dmi.board.version: Not Available
+ dmi.chassis.asset.tag: No Asset Information
+ dmi.chassis.type: 10
+ dmi.chassis.vendor: LENOVO
+ dmi.chassis.version: Not Available
+ dmi.modalias: dmi:bvnLENOVO:bvr80ET65WW(2.05):bd03/25/2013:svnLENOVO:pn057826U:pvrThinkPadEdge:rvnLENOVO:rn057826U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
+ dmi.product.name: 057826U
+ dmi.product.version: ThinkPad Edge
+ dmi.sys.vendor: LENOVO

** Attachment added: "AcpiTables.txt"
   https://bugs.launchpad.net/bugs/1252782/+attachment/4100965/+files/AcpiTables.txt

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https://bugs.launchpad.net/bugs/1252782

Title:
  Ejecting external USB hard drive causes kernel panic

Status in “linux” package in Ubuntu:
  Expired

Bug description:
  I weekly backup a virtual machine directory to an external USB hard
  drive. The directory contains several small files and a single image
  file whose size is about 50 gigabytes. After the directory has been
  copied, I eject the USB drive. This normally works as expected.
  However, on several occasions, the act of ejecting the external USB
  hard drive has resulted in a system crash. No information appears in
  /var/crash. No desktop password dialog appears. The complete screens
  fills with a crash report. I do not see any option to save this crash
  report and therefore have attached two photographs. Please note, both
  photographs of are of the same crash... One photograph might display a
  little more information than the other. Once the screen has filled
  with the crash report, I am not able to get any response with
  <control>C, <escape>, or <enter>. The only way I have found to
  proceed, is to power down the system and reboot.

  I would like to be able to submit a crash report so that this problem can be properly diagnosed. What changes can I make that will provide more information to help you diagnose this problem?
  --- 
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.11.0-20-generic.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: MID [HDA Intel MID], device 0: ALC269 Analog [ALC269 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  mirror     2046 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'MID'/'HDA Intel MID at 0xf0800000 irq 45'
     Mixer name	: 'Intel IbexPeak HDMI'
     Components	: 'HDA:10ec0269,17aa21bc,00100004 HDA:80862804,80860101,00100000'
     Controls      : 28
     Simple ctrls  : 10
  Card29.Amixer.info:
   Card hw:29 'ThinkPadEC'/'ThinkPad Console Audio Control at EC reg 0x30, fw 80HT40WW-1.24'
     Mixer name	: 'ThinkPad EC 80HT40WW-1.24'
     Components	: ''
     Controls      : 1
     Simple ctrls  : 1
  Card29.Amixer.values:
   Simple mixer control 'Console',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  DistroRelease: Ubuntu 12.04
  HibernationDevice: RESUME=UUID=0f94e1a4-74c5-48b9-9730-ec926cd27a77
  InstallationMedia: Ubuntu 12.04.4 LTS "Precise Pangolin" - Release amd64 (20140204)
  Lsusb:
   Bus 001 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 002 Device 002: ID 8087:0020 Intel Corp. Integrated Rate Matching Hub
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
   Bus 002 Device 003: ID 064e:e203 Suyin Corp. Lenovo Integrated Webcam
  MachineType: LENOVO 057826U
  MarkForUpload: True
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.11.0-20-generic root=UUID=0e4f1d46-3714-4b5c-b441-b7fafd40d38f ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.11.0-20.34~precise1-generic 3.11.10.6
  RelatedPackageVersions:
   linux-restricted-modules-3.11.0-20-generic N/A
   linux-backports-modules-3.11.0-20-generic  N/A
   linux-firmware                             1.79.12
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  precise running-unity
  Uname: Linux 3.11.0-20-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  dmi.bios.date: 03/25/2013
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 80ET65WW (2.05 )
  dmi.board.name: 057826U
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr80ET65WW(2.05):bd03/25/2013:svnLENOVO:pn057826U:pvrThinkPadEdge:rvnLENOVO:rn057826U:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 057826U
  dmi.product.version: ThinkPad Edge
  dmi.sys.vendor: LENOVO

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