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[Bug 1302306] Re: Sound devices disappeared after update

To: kernel-packages@xxxxxxxxxxxxxxxxxxx
From: Sven Neuhaus <sven-launchpad@xxxxxxx>
Date: Wed, 30 Apr 2014 08:21:45 -0000
Reply-to: Bug 1302306 <1302306@xxxxxxxxxxxxxxxxxx>
Sender: bounces@xxxxxxxxxxxxx
I have the same issue. The sound card is recognized by the kernel and by
alsa, but it's not visible in pulseaudio.

My ALSA information is located at http://www.alsa-
project.org/db/?f=6d4b149755dab308b7658c81caef4df2741058eb

I had audio before I upgraded from 13.04 to 13.10 and immediately to 14.04.
Now I only see the dummy device in pavucontrol.

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https://bugs.launchpad.net/bugs/1302306

Title:
  Sound devices disappeared after update

Status in “linux” package in Ubuntu:
  Confirmed

Bug description:
  After running apt-get update/upgrade this afternoon suddenly my sound
  devices are all gone.

  All that is visible in the system settings > sound panel is "Dummy
  Output"

  Thinking the kernel update might have done it I restarted and switched from new kernel:  3.13.0-22-generic #44-Ubuntu SMP Wed Apr 2 20:05:40 UTC 2014 x86_64 x86_64 x86_64 GNU/Linux
  to 3.13.0-19-generic #40 but it did not change anything.

  I realize this is probably filed against the wrong package, but its
  not clear to me where to file this.

  The dpkg.log from that update is this:

  2014-04-03 16:37:07 status installed ubuntuone-control-panel-qt:all 13.09-0ubuntu2
  2014-04-03 16:37:07 status not-installed ubuntuone-control-panel-qt:all <none>
  2014-04-03 16:37:07 status installed ubuntu-sso-client-qt:all 13.10-0ubuntu4
  2014-04-03 16:37:07 status not-installed ubuntu-sso-client-qt:all <none>
  2014-04-03 16:37:08 status installed man-db:amd64 2.6.6-1
  2014-04-03 16:37:08 status installed gnome-menus:amd64 3.10.1-0ubuntu2
  2014-04-03 16:37:08 status installed desktop-file-utils:amd64 0.22-1ubuntu1
  2014-04-03 16:37:08 status installed bamfdaemon:amd64 0.5.1+14.04.20140310-0ubuntu1
  2014-04-03 16:37:08 status installed mime-support:all 3.54ubuntu1
  2014-04-03 16:37:12 status installed man-db:amd64 2.6.6-1
  2014-04-03 16:37:13 status installed ureadahead:amd64 0.100.0-16
  2014-04-03 16:37:13 status installed libudev1:i386 204-5ubuntu16
  2014-04-03 16:37:13 status installed libudev1:amd64 204-5ubuntu16
  2014-04-03 16:37:13 status installed libc-bin:amd64 2.19-0ubuntu3
  2014-04-03 16:37:18 status installed ureadahead:amd64 0.100.0-16
  2014-04-03 16:37:18 status installed man-db:amd64 2.6.6-1
  2014-04-03 16:37:19 status installed tzdata:all 2014b-1
  2014-04-03 16:37:41 status installed man-db:amd64 2.6.6-1
  2014-04-03 16:37:41 status installed ureadahead:amd64 0.100.0-16
  2014-04-03 16:37:42 status installed hicolor-icon-theme:all 0.13-1
  2014-04-03 16:37:42 status installed mime-support:all 3.54ubuntu1
  2014-04-03 16:37:42 status installed gnome-menus:amd64 3.10.1-0ubuntu2
  2014-04-03 16:37:43 status installed desktop-file-utils:amd64 0.22-1ubuntu1
  2014-04-03 16:37:43 status installed bamfdaemon:amd64 0.5.1+14.04.20140310-0ubuntu1
  2014-04-03 16:37:43 status installed gconf2:amd64 3.2.6-0ubuntu2
  2014-04-03 16:37:43 status installed libmagic1:amd64 1:5.14-2ubuntu3
  2014-04-03 16:37:43 status installed file:amd64 1:5.14-2ubuntu3
  2014-04-03 16:37:43 status installed libglib2.0-data:all 2.40.0-2
  2014-04-03 16:37:43 status installed libglib2.0-0:amd64 2.40.0-2
  2014-04-03 16:37:43 status installed libglib2.0-bin:amd64 2.40.0-2
  2014-04-03 16:37:43 status installed libglib2.0-dev:amd64 2.40.0-2
  2014-04-03 16:37:44 status installed udev:amd64 204-5ubuntu16
  2014-04-03 16:37:44 status installed bluez:amd64 4.101-0ubuntu11
  2014-04-03 16:37:44 status installed libsystemd-daemon0:amd64 204-5ubuntu16
  2014-04-03 16:37:44 status installed systemd-services:amd64 204-5ubuntu16
  2014-04-03 16:37:45 status installed libpam-systemd:amd64 204-5ubuntu16
  2014-04-03 16:37:45 status installed libsystemd-login0:amd64 204-5ubuntu16
  2014-04-03 16:37:45 status installed libbluetooth3:amd64 4.101-0ubuntu11
  2014-04-03 16:37:45 status installed libgudev-1.0-0:amd64 1:204-5ubuntu16
  2014-04-03 16:37:45 status installed libindicator3-7:amd64 12.10.2+14.04.20140402-0ubuntu1
  2014-04-03 16:37:58 status installed linux-image-3.13.0-22-generic:amd64 3.13.0-22.44
  2014-04-03 16:37:58 status installed libsystemd-journal0:amd64 204-5ubuntu16
  2014-04-03 16:37:58 status installed python-ubuntu-sso-client:all 13.10-0ubuntu5
  2014-04-03 16:37:58 status installed ubuntu-sso-client:all 13.10-0ubuntu5
  2014-04-03 16:37:58 status installed command-not-found-data:amd64 0.3ubuntu12
  2014-04-03 16:37:58 status installed python-commandnotfound:all 0.3ubuntu12
  2014-04-03 16:37:58 status installed python3-commandnotfound:all 0.3ubuntu12
  2014-04-03 16:37:58 status installed command-not-found:all 0.3ubuntu12
  2014-04-03 16:37:59 status installed acpid:amd64 1:2.0.21-1ubuntu2
  2014-04-03 16:37:59 status installed bluez-alsa:amd64 4.101-0ubuntu11
  2014-04-03 16:37:59 status installed bluez-cups:amd64 4.101-0ubuntu11
  2014-04-03 16:37:59 status installed bluez-gstreamer:amd64 4.101-0ubuntu11
  2014-04-03 16:37:59 status installed libgexiv2-2:amd64 0.10.0-0ubuntu2
  2014-04-03 16:37:59 status installed gir1.2-gexiv2-0.4:amd64 0.10.0-0ubuntu2
  2014-04-03 16:37:59 status installed gir1.2-gudev-1.0:amd64 1:204-5ubuntu16
  2014-04-03 16:37:59 status installed librhythmbox-core8:amd64 3.0.2-0ubuntu1
  2014-04-03 16:37:59 status installed rhythmbox-data:all 3.0.2-0ubuntu1
  2014-04-03 16:37:59 status installed gir1.2-rb-3.0:amd64 3.0.2-0ubuntu1
  2014-04-03 16:37:59 status installed rhythmbox:amd64 3.0.2-0ubuntu1
  2014-04-03 16:37:59 status installed rhythmbox-plugin-magnatune:amd64 3.0.2-0ubuntu1
  2014-04-03 16:38:00 status installed rhythmbox-plugins:amd64 3.0.2-0ubuntu1
  2014-04-03 16:38:00 status installed rhythmbox-plugin-cdrecorder:amd64 3.0.2-0ubuntu1
  2014-04-03 16:38:00 status installed rhythmbox-plugin-zeitgeist:all 3.0.2-0ubuntu1
  2014-04-03 16:38:00 status installed rhythmbox-mozilla:amd64 3.0.2-0ubuntu1
  2014-04-03 16:38:00 status installed indicator-application:amd64 12.10.1+14.04.20140402-0ubuntu1
  2014-04-03 16:38:00 status installed unity-services:amd64 7.2.0+14.04.20140403-0ubuntu1
  2014-04-03 16:38:00 status installed libunity-core-6.0-9:amd64 7.2.0+14.04.20140403-0ubuntu1
  2014-04-03 16:38:00 status installed unity:amd64 7.2.0+14.04.20140403-0ubuntu1
  2014-04-03 16:38:12 status installed linux-image-extra-3.13.0-22-generic:amd64 3.13.0-22.44
  2014-04-03 16:38:12 status installed linux-image-generic:amd64 3.13.0.22.26
  2014-04-03 16:38:13 status installed linux-headers-3.13.0-22:all 3.13.0-22.44
  2014-04-03 16:38:13 status installed linux-headers-3.13.0-22-generic:amd64 3.13.0-22.44
  2014-04-03 16:38:13 status installed linux-headers-generic:amd64 3.13.0.22.26
  2014-04-03 16:38:13 status installed linux-generic:amd64 3.13.0.22.26
  2014-04-03 16:38:14 status installed linux-signed-image-3.13.0-22-generic:amd64 3.13.0-22.44
  2014-04-03 16:38:14 status installed linux-signed-image-generic:amd64 3.13.0.22.26
  2014-04-03 16:38:15 status installed linux-signed-generic:amd64 3.13.0.22.26
  2014-04-03 16:38:15 status installed linux-libc-dev:amd64 3.13.0-22.44
  2014-04-03 16:38:15 status installed picard:amd64 1.2+bzr1718~ubuntu14.04.1
  2014-04-03 16:38:15 status installed unity-webapps-qml:amd64 0.1+14.04.20140401.1-0ubuntu1
  2014-04-03 16:38:15 status installed qtdeclarative5-ubuntu-ui-extras-browser-plugin-assets:all 0.23+14.04.20140402-0ubuntu1
  2014-04-03 16:38:15 status installed qtdeclarative5-ubuntu-ui-extras-browser-plugin:amd64 0.23+14.04.20140402-0ubuntu1
  2014-04-03 16:38:15 status installed webbrowser-app:amd64 0.23+14.04.20140402-0ubuntu1
  2014-04-03 16:38:15 status installed webapp-container:amd64 0.23+14.04.20140402-0ubuntu1
  2014-04-03 16:38:15 status installed shotwell-common:all 0.18.0-0ubuntu4
  2014-04-03 16:38:15 status installed shotwell:amd64 0.18.0-0ubuntu4
  2014-04-03 16:38:15 status installed unity-webapps-common:all 2.4.17+14.04.20140403-0ubuntu1
  2014-04-03 16:38:15 status installed libc-bin:amd64 2.19-0ubuntu3
  2014-04-03 16:38:25 status installed initramfs-tools:all 0.103ubuntu4

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: unity-control-center 14.04.3+14.04.20140328-0ubuntu1
  ProcVersionSignature: Ubuntu 3.13.0-19.40-generic 3.13.6
  Uname: Linux 3.13.0-19-generic x86_64
  ApportVersion: 2.14-0ubuntu1
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Apr  3 23:00:30 2014
  ExecutablePath: /usr/bin/unity-control-center
  InstallationDate: Installed on 2014-03-30 (4 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Beta amd64 (20140326)
  ProcEnviron:
   LANGUAGE=en_CA:en
   PATH=(custom, no user)
   LANG=en_CA.UTF-8
   SHELL=/bin/bash
  SourcePackage: unity-control-center
  UpgradeStatus: No upgrade log present (probably fresh install)
  usr_lib_unity-control-center:
   activity-log-manager 0.9.7-0ubuntu12
   deja-dup             30.0-0ubuntu4

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