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Message #58368
[Bug 1310762] Re: [HP ZBook 15 Mobile Workstation] Ubuntu 14.04 random freeze and lock up
Dear Christopher,
Thank you for pointing out outdated BIOS. I upgraded my BIOS to the
latest version.
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date output is:
L70 Ver. 01.07
01/10/2014
However, I can not tell more about lock ups because of problems with
nvidia-settings - no options are showed when I open Nvidia X Serves
Settings ( please see attached screenshot or link here -
https://dl.dropboxusercontent.com/u/4795668/Screen.jpg)
It seems like nvidia driver is installed (331, tested) but problem with
nvidia settings does not allow me to switch between nvidia/intel and
test whether BIOS update helped or not. I didn't have lock ups while
working on intel card.
Also tried to install prime-indicator package to switch between cards,
but it doesn't seem to work with latest updates in ubuntu 14.04 (tried
to uninstall/reinstall - didn't help) - application doesn't load. I have
the latest Ubuntu 14.04 updates installed (checked just before comment
submission).
Is there any other information I can provide to help with this issue?
Kind regards,
Iaroslav
** Attachment added: "Screenshot with nvidia settings"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1310762/+attachment/4101146/+files/Screen.jpg
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https://bugs.launchpad.net/bugs/1310762
Title:
[HP ZBook 15 Mobile Workstation] Ubuntu 14.04 random freeze and lock
up
Status in “linux” package in Ubuntu:
Incomplete
Bug description:
Just upgraded to 14.04 and started to experience random freezes. Only
workaround in to ctrl+alt+tab+F2 and ctrl+alt+tab+f7 to unfreeze
laptop. Or hard reset.
Currently happens when browser is open (occures for firefox,
chromium).
Switching from nouveau to nvidia proprietary drivers (tried both
stable and updated version) didn't help.
Is there any other information I can provide to help track and resolve
this bug?
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xorg 1:7.7+1ubuntu8
ProcVersionSignature: Ubuntu 3.13.0-24.46-generic 3.13.9
Uname: Linux 3.13.0-24-generic x86_64
NonfreeKernelModules: nvidia
.proc.driver.nvidia.gpus.0: Error: [Errno 21] Is a directory: '/proc/driver/nvidia/gpus/0'
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 331.38 Wed Jan 8 19:32:30 PST 2014
GCC version: gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1)
.tmp.unity.support.test.0:
ApportVersion: 2.14.1-0ubuntu3
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Mon Apr 21 22:32:25 2014
DistUpgraded: 2014-04-21 17:22:37,996 DEBUG enabling apt cron job
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
bbswitch, 0.7, 3.13.0-24-generic, x86_64: installed
nvidia-331-updates, 331.38, 3.13.0-24-generic, x86_64: installed
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:1909]
NVIDIA Corporation GK107GLM [Quadro K1100M] [10de:0ff6] (rev a1) (prog-if 00 [VGA controller])
Subsystem: Hewlett-Packard Company Device [103c:1909]
InstallationDate: Installed on 2014-01-13 (98 days ago)
InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
MachineType: Hewlett-Packard HP ZBook 15
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-24-generic root=UUID=66d5c91d-34a5-4682-ad13-5523786548db ro quiet splash
SourcePackage: xorg
UpgradeStatus: Upgraded to trusty on 2014-04-21 (0 days ago)
dmi.bios.date: 10/25/2013
dmi.bios.vendor: Hewlett-Packard
dmi.bios.version: L70 Ver. 01.06
dmi.board.name: 1909
dmi.board.vendor: Hewlett-Packard
dmi.board.version: KBC Version 94.47
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.modalias: dmi:bvnHewlett-Packard:bvrL70Ver.01.06:bd10/25/2013:svnHewlett-Packard:pnHPZBook15:pvrA3009DD10303:rvnHewlett-Packard:rn1909:rvrKBCVersion94.47:cvnHewlett-Packard:ct10:cvr:
dmi.product.name: HP ZBook 15
dmi.product.version: A3009DD10303
dmi.sys.vendor: Hewlett-Packard
version.compiz: compiz 1:0.9.11+14.04.20140409-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.52-1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.0-4ubuntu5
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.0-4ubuntu5
version.nvidia-graphics-drivers: nvidia-graphics-drivers N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau N/A
xserver.bootTime: Mon Apr 21 21:41:25 2014
xserver.configfile: /etc/X11/xorg.conf
xserver.errors:
xserver.logfile: /var/log/Xorg.0.log
xserver.version: 2:1.15.1-0ubuntu2
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